My advice is to make sure you know what you need ahead of time, and understand your insurance…read morecoverage! That way Misty does not need to get involved and come to your rescue! My windshield cracked on a Saturday morning. I called my insurance (Progressive) immediately, expecting everything to be 100% covered. Well, my plan does not include comprehensive glass coverage as Georgia does not require this (most other states do). I would have to pay my deductible for the windshield, and they would cover the balance. They put me through to glass claims, which is run by Safelite. I was told I had to go in person to a shop to get this fixed as my car is new (2021 Honda), and the safety features had to be recalibrated. Progressive sent the referral to Auto Glass Now, who called within the hour to schedule my appointment. They give you an appointment date, and the time is up to you. The work is completed first come first serve, so you might have to wait a while if there are other cars ahead of you. This is my only gripe here as I spent hours waiting for my car to be done (twice). Thankfully there is a Dunkin Donuts directly across the street with Wi-Fi, so I was able to post up there for a little while. I'm sure Auto Glass Now installed whatever my insurance company referred them to do. There was a very obvious sign at the front desk stating this shop does not do recalibrations. I asked about this, and was advised to go to the dealership for this. They also explained that Safelite disconnects all the safety feature wiring when they do replacements, and Auto Glass Now only dismounts the camera from the windshield, so I might not need the recalibration. (and at the end of the story, it did not need to be recalibrated). The next day, I went to Grainger Honda on Chatham Parkway (see my review on their page if you want to follow my saga along *eyeroll*). They told me the safety features were not going to work because I now had an after market windshield. They gave me a quote for how much the Honda brand windshield and the recalibration would cost (over $1,800!). At this point, I was so distraught and my fiancé took over my situation. Somehow he and Misty worked some kind of magic where Progressive would pay for Auto Glass to replace the new windshield with a Honda brand one. It was ordered immediately and installed on the next business day, with no additional cost to me. I cannot thank Misty enough for being so patient and flexible with my situation! These kinds of car troubles can be really difficult and she made this such a smooth process.

DO NOT USE THIS COMPANY. I Brought my daughter's car in for replacement of rear glass in a…read morehatchback. They did not even attempt to remove the broken glass in the back and left all the broken glass inside the hatch back frame. When you open and close the hatchback it sounds like a rain stick. I called and spoke with a "district manager" and she said they can't vacuum out the hatch. These guys are terrible.

Fast, friendly, reliable and affordable prices! They are a locally owned business who takes pride…read morein their work. Great customer service from start to finish! They were able to get me on the schedule quickly and did a wonderful job. Chris was friendly and professional. No worries or hassle of waiting around at a shop - they come to you ! If you need auto glass replacement this should be your go to company!

Got an appointment for the very next day, the technician came to me and replaced my windshield in…read moreabout 30 minutes for a great price. Very professional and friendly.

This company put a Windshield in My dump truck,Broke my Radiator which is $5,200.00 and is now…read morescreaming at me on the phone for asking for there Insurance company,THESE ARE SCAM ARTIST

Dog lover beware!! My first impression of this cute hidden gem was a friendly wet nose greetings…read more I discovered Coastal Glass Works after having a small incident with a rock on the highway. My insurance company recommended me going to Safelite but after reading their horrible reviews I felt like if I went and something bad happen to my car it was my own fault. After searching around and comparing google and other fellow Yelper reviews I discovered Coastal Glass Works. I explained my situation and how I needed to have my front windshield replaced and a possible recalibration and that my insurance would be covering the cost and would they be able to help me. The lady on the phone was super helpful and friendly and let me know the process I first needed to take with my insurance before they could take the job. After contacting my insurance CGW reached back out to me the same day to set up my appointment for that Friday. We ended up having to move it to the following week due to Ian. Gotta love hurricanes! I'm busy during the day and don't have the availability to do a drop off or wait at home for them to come out to me. Which would be a bonus for someone else that may not be able to make a shop visit. They had told me 8-8:30 for Friday morning. I arrived on time and was greeted right off by a wet overly excited brown lab and the owner. There was one person in front of me but I appreciated that he acknowledged that I was waiting and let me know he would be right with me. The front room is small but roomie with seating to the left and a DIY Pinterest desk... I ended up waiting for them to complete the install. I enjoyed learning more about the owner and his sister and I had puppy kisses and snuggles while I waited. The back shop area where the restroom is located is clean and organized. They had me in and out in about 2hr and three other people came and went while I was there with small repairs or fixes but I never felt like they weren't taking care of me. The end result... I no long have a U shape crack in my vehicle and it looks great! The owner went over the paperwork with me which wasn't much considering my insurance was handling it and showed me my new windshield and explained care instructions everything to me. They vacuumed all the glass out of my car and clean my windows. Bonus considering I haven't washed my car in weeks! Lol I highly recommend them for their customer service, follow up and work. I did get a quote on what it would have been if I paid out of pocket. And considering that if Ian hadn't come and they could have gotten me in the same week. It was a overall great deal!

When I called him, he had just what I needed. I was able to go home and he was Johnny on the spot…read morecame to my home made the repairs also ordered another glass for another vehicle. I would highly recommend him.

Great prompt services, competitively priced below the rest. Thoroughly completed the job within a…read morereasonable amount of time..Thanks for a job well done.

This the second vehicle I have had tinted here after moving to the area. Outstanding work and…read morealways done on time. Cannot recommend them more.

I can highly recommend Pro Tint…read more Pro Tint is a little hole in the wall place tucked away on Skidaway Road across from the Savannah State University Stadium. Reid quickly responded to my inquiry, gave me a base quote for tinting the front driver side and passenger windows, plus a tint strip across the top of the windshield. I asked for an appointment where I could wait rather than taking a Lyft home and back again. He gave me an appointment for a couple days late I arrived for my appointment and they checked me in. Reid went over what level of tint was legal in Georgia and showed samples as various levels of tint. I chose the maximum level legal in Georgia and I also added a UV option to cut down on heat. They got to work immediately, and I was out of there in about an hour. It might be a little hole in the wall place, but they are very busy and run a high energy shop. Pricing was fantastic, it was less than half of what they wanted to charge me at the new car dealership. It was a brand new car which I had had for less than a week. They work really clean, and the car was returned to me in pristine condition. Since the tinting has to cure, they put a piece of warning tape over the window buttons to not lower the windows for a few days. It has been a month and the tinting has cured to perfection, no bubbles, no issues!

Horrible!!!!! Came to do a repair, called my phone, I didn't…read moreanswer so he left. Never got out of his van to ring the door bell or anything. I called back 2 mins later and got no response. I called multiple times and still no response. The truck they were coming to fix was clearly visible with another 2 other cars since all 3 of us were home.

I have never dealt with such incompetence from a company. I booked an appointment with Safelite…read moreonline. I got text cknfirmation that I quickly responded to. I had a phone call confirmation that I also responded to. I waited around for my appointment all afternoon and they never showed up. When I finally got someone on the phone, I was told that there was a note on my file saying that two separate voicemails were left and I never confirmed. I did not feel the need to take the second and third phone calls placed to confirm this appointment when I had already confirmed and received confirmation via text and with the woman over the phone already. This is insane. I have a trip tomorrow and now I have to figure out another way to replace my windshield. Y'all need to get it together. I advise all future customers to book in person so you can hold their hands while you do so. They need it.

State Farm Insurance referred us to this company to replace our cracked windshield. What smooth…read moreprocess and the repair cost was 100% covered. Technician Michael came to our home, replaced the glass in UNDER an hour and thoroughly explained the entire procedure as he went along. I HIGHLY RECOMMEND this company for all your auto glass needs.

I paid out of pocket and received a quote from several glass shops. Auto Glass Now had…read morecompetitive pricing and the representative on the phone was very helpful. Great follow up. Now this was not the representative who helped at the store location on DeRenne Avenue. The 3 ladies setting at their desk gave no personable reception of guest that walked in for service or to ask questions. The technician who worked on the glass was friendly and my car glass is as good as new.

From the owner: Auto Glass Now offers fast, friendly, and convenient auto glass services across the country with…read morehundreds of locations throughout the United States. Our local team of experts can help provide trusted auto glass repairs, car window and windshield replacements, and ADAS calibrations. As a part of the Driven Brands family of automotive aftermarket companies, Auto Glass Now delivers national scale and efficiency, alongside its premier service quality. Call or visit us today to get back on the road!