Won't be back. Don't let the name fool you. Not honest or transparent at all. I came in with a…read morevapor valve needing to be replaced, something I knew because I used my error code reader. Sure, still charged me $185 for diagnosis. Thought I was getting taken for a ride by my Carmax warranty because they were only willing to pay $66 towards the $160 charge for the part. Turns out that is exactly what the part retails for, checked AutoZone and genuine Chevy parts online. This place doubled down, they reserve the right to mark up the parts as they choose on some margin they weren't able to disclose to me, wouldn't tell me how much they paid for my part, just that they weren't gonna budge on what they charged me. Ladies, make sure you ask ALL the questions, don't let anyone think you don't know what you're talking about before you leave your car with a mechanic shop like this one.

Absolutely stole $400+ from me…read more Visited them in September 2023 because my A/C was not working properly. They informed it was just time to recharge the refrigerant and it would be around $430. I said this seemed steep and they said it would be $120 if I did nothing and just picked the car back up for their diagnostic fee, they gave a big pitch about why it cost so much for this type of refrigerant and their work includes a warranty and yada yada. I said fine go ahead. At which point I looked up Autozone's cost for a can of the refrigerant with a gauge and it was $150. So I called them to tell them not to do the work, I would just do it myself. A full 8 minutes had passed and they said "sorry, he's already finished and parking it now." $430 for 8 minutes of work must be nice especially when they don't stand behind it at all. Fast forward to the end of February, it finally had a day warm enough for me to turn my a/c on again and now it's doing the same thing it was when I brought it in. Called them up and they said yes I'm still in the warranty. Take the car in. They determine there is indeed a leak in the valve and argued with me for having the car for a few months since the last time, I informed them that the months between September and February are known as winter and I hadn't been using the A/C. They agreed to honor their service warranty and fix the leak but asked me to pay for the lost refrigerant which is magically now only $108 lol. I was about to resign and agree when Kyle kept on about how the leak wasn't present in September, I told him I think it could have been because that's a big coincidence, at which point he then scoffs and said FINE WE WILL JUST FIX IT THEN. When I went to pick up the car he handed me the card for another mechanic as a way to say he didn't want my business anymore, which was never ever ever in danger anyway. Now HERE I AM JUST A FEW WEEKS LATER and guess what isn't working again? So congratulations on the $430 for a job you clearly did not do. I'll find somewhere else to fix it this time. If this was the type of service I provided in my work I would be ashamed of myself. I cannot recommend against them strongly enough, they should scrape the "Honest" sign off their building and just be Negative One Auto Care because that's what you get with them.

Stay Away from Performance Automotive - Worst Experience Ever!…read more I brought my car to Performance Automotive to replace the brake pads, rotors, and calipers -- basic work that any competent shop should handle. Instead, I got one of the most frustrating and unsafe experiences of my life. They took two days to complete thats totally fine as i don't have any appointment. When I finally picked up the car, I immediately noticed loud noises from all four wheels, and even worse -- the brakes were not working properly. That's right -- the brakes were worse AFTER the repair. Absolutely unacceptable and extremely dangerous. When I returned to address the issue, instead of taking responsibility, the mechanic started blaming "duplicate parts" and claiming it was a different issue -- even though THEY were the ones who installed everything. He became argumentative, rude, and completely unprofessional. The situation got so out of control that I had to involve the police to settle the dispute. Unbelievable. This shop is not just a waste of time and money -- it's a threat to your safety. If your car is important to your daily commute, work, and family -- avoid this place at all costs. What was supposed to be routine maintenance turned into a disaster that left my car in worse shape than before. Do yourself a favor -- don't risk your vehicle or your life here. This place is a joke and a hazard.

I can't say anything more positive than extremely satisfied. I asked Performance Automative to…read morereplace the brakes on my 1948 Mercury knowing they typically work on more current models. The job was perfection, on time, more than reasonably priced, and at a detailed level that was promised (cleaning and repainting the wheel plates). They've earned my business!

Service is fabulous. They are great at answering all my questions. They give a detailed receipt…read more I can drop off my car and they will give me a ride home. They will not do any work unless I approve it. Most honest bunch of ppl I have ever met. I will never go to anyone else.

Really great company to work with. I took my car in for flush, and it needed a new transmission. I…read morementioned my car warranty company. They let me know the work directly with them and could file a claim directly with them on my behalf. They were extremely quick, knowledgeable and friendly. A+ recommend.

I really feel that they do very good honest work! Have a close friend that feels the same way!!!!!…read moreThat feeling of trust is always there!

I don't typically love my experience at car shops, but I felt very valued & listened to here. I…read moreappreciated their shuttle service while my car was worked on, and felt comfortable. I'll definitely be going back the next time my car needs service!

My car and my wife's truck both needed a little work and we could not find a neighborhood type of…read moreshop anywhere until I called Ponchies and I thought well I'll start with the small things. I had a quote that was over three times what I had been quoted from a huge franchise tire and auto repair. His pricing is awesome and very friendly. I highly recommend to give him a try!!

Ponchie is a very trustworthy business owner/mechanic! My husband and I have gone to him multiple…read moretimes in this past year and he is always very nice and fair with his pricing. He isn't after your money and he is a very wholesome person. Best mechanic experience I've ever been to. No BS.

I recently took my brother's 2009 truck into Fifth Gear Automotive for a pretty major assessment…read morebecause multiple things were going wrong. The truck ended up needing significant work, including a new transmission, front-end suspension issues, a steering column, and a variety of other items. What really impressed me, though, was the integrity and honesty of the team at Fifth Gear. Instead of just pushing me to authorize a huge repair bill, they had a genuine conversation with me about whether it made sense to invest that much into such an old vehicle. Their advice wasn't about making a quick buck--it was about what was genuinely best for me and my brother's truck, which he depends on for his work. That level of transparency and character is something you don't always find, and it's exactly why I'll be recommending Fifth Gear Automotive to anyone who asks. Even though we ultimately decided not to proceed with the repairs, they've earned my trust and future business. Kudos to the team for their professionalism and integrity!

The work and service were both rough:…read more Work - the car was pulled out and ready to hand over to me, even without checking all the lights that were still on (engine, brake, etc). I had to go find them again to scan the system to cancel the lights. And they said the "lights were on when they got the car." I told them that's why I reached out and offered business. Wasn't it their job to wrap it up before saying the car is ready? Service - I chose them because they said they offer the service to send the car back to me without me having to show up there. And it was communicated that they could have the car fixed within the day. It was discounted after they got the car, saying they didn't even have the parts ready by the end of the day and that they had to wait one more day. Plus, they told me they could only Uber me to their plant to pick up the car instead of sending it back to me. They should not OVERPROMISE on such supporting services as the customer chose them for the sake of time. It turned out I had to cancel lots of errands, which would have been totally avoidable if they had been upfront and decent from the beginning and throughout the service. I gave them two stars instead of one only because the manager showed a good attitude and admitted that they should have done a better job. Anyway, the experience was NOT pleasant.

​I recently took my vehicle to Elite Performance Automotive, and I have nothing but high marks for…read moretheir operation. It is refreshing to find a shop that values professional standards and respects a client's time. ​Here is why I recommend them: ​Professionalism: The service team is sharp and treats you with respect from the moment you walk in. ​Efficiency: They set a clear timeline for the work and actually met it. No waiting around or wondering about the status. ​Fair Pricing: They are honest about the costs. The pricing was fair and aligns with the quality of service provided. ​If you are looking for a shop that operates with integrity and does exactly what they say they will do, look no further. This team has earned my future business.

I took my 20 year old car in for new brakes (upgrade) and it had a coolant leak I asked them to…read morediagnose. Turns out it was the water pump, and it was throwing a code for the fan clutch, so he suggested I replace that as well - since it had to come off to get the new water pump in anyway. The new fan clutch was unbalanced and failed after driving for a day, ripping its own harness off, causing a short that prevented the vehicle from starting once I arrived home. I called and talked to Elite Performance, and they had my vehicle towed back in to repair it. They switched to another brand of fan clutch and replaced it at no charge. Stand-up guys! I will be taking it back to get the engine tuned soon.

When my car started shuddering on acceleration, I got concerned. I took it to my local auto repair…read moreand after an engine diagnosis, I was referred to Eagle Transmissions in McKinney. I met with the Manager, David Phelps who agreed to do a free half-day evaluation. I was looking at a large transmission repair bill, until Dave called me and told me it was a much smaller problem that did not involve the transmission. Furthermore, he called my local auto repair shop and explained what needed to be done. The bill after such excellent service? $0! As I have little expertise in auto repair (and none with transmissions), I rely on experts. It is absolutely excellent when you work with someone with such high ethics as Dave at Eagle Trans in McKinney. Had he told me I needed to spend thousands to fix my transmission, I would have done it. Instead, they determined that the problem was much smaller and facilitated it getting fixed and charged me nothing. It is with the highest confidence that I would recommend Eagle Transmission of McKinney to you - ask for Dave, you simply can't do better.

Fair quote and options were given and Frank was honest and trustworthy…read more More here to reach the 85 characters needed