Everyone here is super friendly with quick and attentive service. The value is great. I drive an…read moreextra ten minutes to come here as opposed to the other local spots available. Highly recommend

Emissions testing: came in mid-morning and they got me in right away, no waiting. Took about 15…read moreminutes and I was on my way. Highly recommend.

The last time I took my vehicle I noticed the windshield fluid was not filled completely. During…read moreone of my visits I was asked if I wanted an engine flush and new tires. I was just going for an oil change so I understand the recommendation. What I didn't under they said nothing of needing a windshield fluid cap because mine broke. Will be looking somewhere else to get oil changes. I need someone looking out for my vehicle.

I really like this place. I bring both civic and pilot here for inspection. They are through and…read moredon't unnecessarily pressure to get specific work done. Last year one of my vehicles needed spark plugs done I later had it done by my family member, this year for inspection they were thorough enough to ask me if I'd taken care of it and documented in their system. I like how they run their business and have friendly employees and speedy service.

Got me in and out quickly. Easy to work with. Found a $25 off coupon online. Answered my questions…read moreand provided a pleasant experience.

Not recommended. I took in a vehicle to have the coolant…read morechecked before a long trip. They stated there was barely any needed at all. 10 miles down the road the vehicle overheated because they forgot to put the coolant cap back on. The overheating caused the thermostat to go out. They are refusing to reimburse me for the cost of the thermostat repair.

I have taken both my cars to Provision Automotive in the last year. I honestly felt that they went…read moreabove and beyond to repair my car. Although I do not live in Melissa I feel it is worth my time to bring my car to them for diagnostics and repairs. I felt they were honest, professional, and the prices were very reasonable.

This is not the place to got for your auto repair needs. They lie to you and do no do good quality…read morework. They quote you a price for something and when you go to pick it up it double or triple the price they quoted. No phone call for communication saying it will be more. STAY AWAY FROM PROVISION AUTOMOTIVE! My vehicle was better before I took it to them. Spent a bunch of money with them and now I need to take it somewhere else to fix what they messed up.

Please do not come here for any mechanical needs. They…read morecharged my friend $1,100 for a new alternator and the problem still wasn't fixed. We took the car over a span of three days and the manager could never give a direct response to what the problem was. Picked it up for the last time today and he gave a run around answer about all the possibilities till | asked specifically what did he touch on the car to fix it, that it just didn't fix itself. His response, was oh it was just a relay. My friend kept trying to get a better understanding of what the ideal problem was and he kept repeating and starting saying that he was cutting her off that to not come back there no more which we will not be. Very poor management and seems to take advantage of women. At this time we still don't know of the problem is fixed. On their website, they have listed that they are a full service mechanic shop. That's not the case. This problem was above their ability and they should have recognized that from the start. Needless to say, this place is a fraud.

I never had an issue with them until today.i came in with a complaint..I want trying to get…read moreanything free or a refund or trying to sue..all I wanted is to tell them that they left off 4 pins..and I wanted to know why they did not inform that the pins were missing..they Informed me that they did tell me via the comments section on my paper work and that there to busy to tell everyone about every issue..and that most customers feel like they are being cheated..a lil communication goes a long way..and a lil sympathy does as well..shrugging ur shoulders ten time and saying I probably left off the pins and was trying to scam them

I have done my oil change many times here. Last time they stripped my oil pan drain plug. They put…read moreit back and told me. Today I went again for an oil change told me about the stripped screw and when I told them they did it, they fixed it again but this time they charged me extra claiming that the oil change price changed. I always thought of them as honest and fairly priced. Now forget it. I won't go there anymore. I know that losing a customer is nothing for them but still I wanted to express my disappointment and regret.

came in to replace my old damaged rim with a brand new one. left feeling happy and now that i'm…read morehome i inspected it to admire my new rim and see they scratched the hell out of it!

I was in need of an oil change SO bad & am new the the area. I can across this shop & I am thankful…read moreI did. I was able to get in & out in less than 20 mins! Great customer service. Thank you so much!

Great customer service. Gave good advice on my car. was very informative on cars and answered all…read moremy questions.

​I recently took my vehicle to Elite Performance Automotive, and I have nothing but high marks for…read moretheir operation. It is refreshing to find a shop that values professional standards and respects a client's time. ​Here is why I recommend them: ​Professionalism: The service team is sharp and treats you with respect from the moment you walk in. ​Efficiency: They set a clear timeline for the work and actually met it. No waiting around or wondering about the status. ​Fair Pricing: They are honest about the costs. The pricing was fair and aligns with the quality of service provided. ​If you are looking for a shop that operates with integrity and does exactly what they say they will do, look no further. This team has earned my future business.

I took my 20 year old car in for new brakes (upgrade) and it had a coolant leak I asked them to…read morediagnose. Turns out it was the water pump, and it was throwing a code for the fan clutch, so he suggested I replace that as well - since it had to come off to get the new water pump in anyway. The new fan clutch was unbalanced and failed after driving for a day, ripping its own harness off, causing a short that prevented the vehicle from starting once I arrived home. I called and talked to Elite Performance, and they had my vehicle towed back in to repair it. They switched to another brand of fan clutch and replaced it at no charge. Stand-up guys! I will be taking it back to get the engine tuned soon.

I was told to go here for an alignment on my car. I made an appointment and was there for about 45…read moreminutes when the man who helped me at the front desk came back with an estimate on what needed to be done on my car. HERE IS WHERE THE ISSUE STARTED. He sat down and informed me that multiple things needed to be done on my car, and they needed to be done before I could get my alignment, including a NEW CV AXLE which I had just gotten done a month beforehand. If I would have never gotten my CV axles replaced before going in, I wouldn't have known they were trying to rip me off. I told the worker that I had just gotten my CV axles replaced, and he first questioned me on whether they were my CV axles that actually got replaced. Then, when I showed him my receipt, he went out to talk to the mechanic, and then CLAIMED THAT THEY DIDNT NEED TO BE REPLACED, and there was just oil on them, that's why he thought they needed to be replaced. A grown man, came and tried charging a 17 YEAR OLD WOMAN $500 DOLLARS TO REPLACE SOMETHING I HAD GOTTEN REPLACED THE MONTH BEFORE, and then goes to tell me he made a mistake, and it didn't need to be replaced. Enough said, the moral of the story is to either get a second opinion, or don't go to brakes plus. Below is an image of my receipt for the work I had gotten done, and a month later, told by brakes plus I needed the same work done, and then went back and said they made a mistake and I didn't need the work done because they made a mistake.

I had to take my car in to have a brake light and turn signal light replaced. They got it done…read morequite quickly and didn't charge me for it. I have taken my car there in the past and will continue to take it there in the future. Great service and friendly people. I highly recommend.

DO NOT TRUST WALMART WITH YOUR VEHICLE! Tire install - 55 min service took 3 hours with a 20 minute…read morebreak (they notified me they would not be working on car for their break time.) Broke my tire pressure sensors and lied about it. Broke my dash camera charger. Refused to notify a manager and file a complaint. Refused to make anything right time of service.

Worst oil change ever. Didn't tighten the oil filter and spilled oil all over. They had to do it…read moreagain then when I got in my car, there was an oily rag on my windshield wiper. Oil on my console and armrest. Now there is a puddle of oil in my garage.