Gilbert was a huge blessing to me today when locked my keys in my car. He was careful and thorough with my GMC Terrain, taking extra measures not to harm the window frame. He was respectful to me and professional. I recommend Ricky's Towing. read more

Beware of price gouging. My father was in a wreck and taken by ambulance to the hospital. The police called this tow company for him. Because he was injured and had to deal with medications and another vehicle the next day, he couldn't get to the tow yard until the following day. I live out of town, so I called and offered to pay over the phone to get his truck released so storage fees wouldn't keep adding up. They refused and insisted he had to come in person to sign. By the time we were able to pay, they charged $625 for a 3-mile tow and one day of storage, plus another $111 to move the truck to another location, bringing the total to over $730 for about 10 miles of towing. My father lives on Social Security and had just been in an accident. We hoped they would show a little understanding, but they did not. In my opinion, these charges were excessive. read more

Costumer service was terrible , didn't drop off at right location and when I told them they said I'll have to repay full price no refund .

As a member of AAA, I requested a tow of 3.4 miles to a repair shop. I was contacted by Ricky's Towing and told that due to inclement weather, they would charge me $100 surcharge, so instead we set an appointment for noon the next day, hoping the weather would clear. I called AAA that evening and asked about the surcharge and was told I wouldn't have to pay it. Dispatch woman called the next day to confirm the tow and I was once again told they would charge me $100 surcharge. When I told her that AAA told me I wouldn't have to pay it, she said, "AAA doesn't tell me what to do". This is true. However, I called AAA and complained and asked for a different provider. Tic Tac Towing showed up, was friendly and professional and did NOT charge a surcharge. I highly suggest that if you have AAA, you request ANYONE other than Ricky's Towing. read more

We are traveling across country and got stuck in the mud outside of Amarillo, and Zach came to our rescue. He was friendly, and amazingly helpful! He was able to get us pulled out of the mud and had us on our way in record time. Would definitely recommend his services! read more

Petty towing should be your name. Front tire 1/2 inch over line back tire on line. Not sure this is even legal I'm not in the cross hatch. Want my money back read more

Ricky's Towing - Towing Near Me - Amarillo, Texas

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My daughter was stuck in flood waters last night where the vehicle was floating and half full of water. APD dispatched this company to recover the vehicle. This ridiculous place now wants, 12 hours later, almost $700 for us to get our vehicle back. Zero compassion with this place. Be warned for anyone dealing with flood waters and this company. They said since it was impounded by police it is $673. We have 45 days to come up with the money AND figure out how to get it home at an additional charge of $22.85 per day. I'd we cannot in 45 days they said they have the option to auction it and sell it read more

Patrick came to my rescue after my tire went flat in the middle of nowhere and towed me to my AirBnB. He graciously waited while myself and his dispatcher, Haley, took turns trying to get my warranty company's mess straightened out so I could get out of there. In addition to being helpful, he was great company! Thank you so much!! read more

This place was recommended by triple A and the tech that came out to change a flat on my trailer did not have a torque wrench, instead he relied on a torque socket!! read more

Where do I even begin. Through our apartment they have a contract with Ricky's towing and we have to have a parking pass to park in our lot. Our apartment manager has stated to just have it on the dash or taped to the windshield because the actual sticker itself, once on the windshield, won't come off and we would rather not ruin our windshield. Even though my roommate and I had our passes visible and in sight of the windshield and they STILL TOWED US. Once contacting the towing company, they said we had to come get our vehicles even tho it was THEIR mess up. They were rude on the phone and when we got our vehicles an older man, we assume the owner, showed up and when I pulled out of the parking lot my tires spinned on the gravel by accident, he then stopped me and threatened that everything was on video and if I did that again he would call the cops. They were not helpful, rude, and apparently blind since they couldn't see the clearly visible parking sticker. I understand I have a pretty large truck on a 7 inch lift but you should still inspect and ACTUALLY LOOK for the sticker before deciding to take it! My roommate's truck is just its stock height and somehow didn't see hers either? They also never apologized on their behalf for being in the wrong. Surprised there was no damage or anything stolen since half the reviews on here has something regarding that. Do better and maybe get some glasses for your tow truck drivers. read more

My truck was towed from my apartment complex for "double parking" after I got home from work and parked in the only available parking spot. When I arrived to pick up my truck from Ricky's Towing, the hood was open... I was informed that my battery was taken out of my truck to jump-start other cars in the lot. Mind you, these are batteries from a 1996 diesel truck in the middle of the winter during a week where it got to negative temperatures. The guy that took me back to my truck let me know that they hired a contracted worker and he had already been sent home. He made a call and another guy showed up in a side by side with a trailer full of batteries. They put my battery back in my truck and asked me to start it. When I got in the truck to start it, I noticed the passenger seat was moved forward and the glove compartment was open and all the paperwork inside with my personal information was missing. When I walked around to the passenger side, I noticed all the contents from behind my passenger seat were also missing. All of my coolants and fluids and degreasers etc. were all taken as well as my jumper cables and my tripod I use to film and placed in a bag that I use for my job to pick up lunch orders. The bag was on the back of their trailer which luckily I saw because otherwise I would've left without all of my belongings. When I drove around front and tried to request a refund with the person who drove me to pick up my truck, they basically told us to go f ourselves. I then informed my mom of the situation since the vehicle is in their name and Ricky, the owner, called her a b**** and told her to sue. Completely unprofessional and trash company. Owner feels very brave to call women out of their name, but nobody said anything to me but I'm so sorry. read more

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This guy showed up to tow my vehicle. He told me for 40 bucks he would just move it to the street. (Where it would be in violation) And take off. I don't think that is what the manager of the apartments would want, and it felt like a shakedown. These people are nothing but scamming thieves. read more

If at all possible avoid doing business with these people for your own safety. Not only do they not know what "double parking" means, they will tow away your vehicle for simply having a tire on or over the yellow line even there is not another parking spot on the other side of said line. The best part: when I walked out to the lot after paying the fine to get my vehicle the lot guy rolled up on me with a huge german shepherd and got in my face and told me he was gonna beat my ass because I was "rude." The chainlink gate with razor wire was closed behind me at this point and I had no way to escape. Not that I could outrun the dog anyway. He then demanded I get in the ATV with him to go to my vehicle which I declined for my own safety. I told him I could see my vehicle and would walk to it. He called me a pussy for opting to walk. He stayed with me on the ATV and started berating me for walking too slow then hopped off again and told me if I didnt walk faster he was going to beat my ass. Dog still with him. Once we got to my car he again threatened to beat me. I got in my vehicle and left. This place is an absolute din of snakes who should not be allowed to operate a business and cannot be trusted. If they take your vehicle I would recommend calling the police to escort you once you get there. At the very least do not go alone. These people are dangerous. read more

I wanted to give this place five stars because once they got here the driver, I think his name was Joseph, did a great job and was very friendly and helpful. My car was jump started in probably less than 5 minutes after he arrived. The only reason for knocking off one star was that it took him a full hour to get here. Having nothing to do with this tow company, I wish AAA had someone a little closer to call on because I was at the other end of town at Bell and I-40. But I'm not knocking this company because they aren't closer, that's not their fault. The main thing is he got me started but the fact that it took an hour to get here made me late for my appointment. I thought calling 45 minutes before I needed to be there would be enough time but I was wrong. I was basing my expectation on the fact that I've needed to use AAA about three times in the past 4 years and each time they only took 15 to 20 minutes to get here. Otherwise, I can highly recommend the service if you need a jump start or a change of tire or whatever. I would not hesitate to call upon them again, maybe just give myself more time in case it took them that long to arrive again. read more

Ricky's Towing - Towing Near Me - Amarillo, Texas

Sunday evening 7/7, 10:20 pm, I ran over big/deep pothole on I-40 between Boise and Adrian and front tire was blown out. I called AAA and Ricky's towing came out about 68 west of their company. The driver, Gabriella was very quick and professional securing my vehicle onto the truck bed. read more

My sis and I were headed to OK from WA state. Got to an Amarillo hotel and the car died. Called AAA. They dispatched Ricky's Towing. They showed up very quickly. Jumped the car; all was well. Got up the next morning, dead car. Gilbert, who had come to us the night before, and his colleague Onyx, jumped us again. Ready to go. They were going to show us the way to O'Reilly's to get a new battery. We stopped dead two or three times on the way there! Only a block or two away. They were paying attention to their rearview and came back and saved us right away. They were so wonderful, kind and courteous. We decided we just gained some new family in Amarillo! read more

Friend had a terrible experience with this tow company. Illegally towed the car and caused extensive damage in the process. Would not recommend this company. read more

AAA Texas set up a with them . at time per AAA they were to arived I called them and was told a tow from Fritch to Borger is out of their area ! they how ever never told AAA that! fail on communication it was 95 degrees out side and they did not bother telling AAA they would not do the tow read more

I see some of these reviews and wonder if Patrick was not working for Ricky's towing. Patrick gets 5 stars. It was a bit pricey but they did come quickly to our aid. My wife and I were in the process of towing a trailer in our daughter's vehicle from Chicago to Albuquerque when we broke down on the side of I-40. AAA sent us Ricky's Towing and I want to say that Patrick came and helped us out. Got our car to the auto shop and, our trailer, our dogs, and us to safety at a hotel. He provided excellent professional service and you would be lucky to have him come to your aid. Thank you, Patrick! read more

Once again, we were rescued by Ricky's. Our car had a mechanical failure as we exited I-40 at Soncy during 5 p.m. traffic. (The panhandlers on the corner were very nice to help push it to safety, by the way) The tow truck arrived quickly The driver was very polite, professional, and efficient. The car was dropped off at the shop by 5:45. That is remarkable service! read more

I got caught in a hailstorm outside of Stratford, and my car swerved off the shoulder and ended up stuck in the mud. I called AAA, and they called Ricky's Towing. The lady from Ricky's Towing who called me was super kind and helpful. While I was on the phone with her in my car, some strangers approached me so she stayed on the phone while I talked to them to make sure I would be okay. Luckily, they were kind folks who were offering help to motorists caught in the storm and gave me a ride to the Pilot Travel Center in town so that I could wait for the tow truck there. Amarillo is about an hour and a half from Stratford so it was a long wait for the tow truck, but the wait was as short as it could have been. The man who came to pull my car out was super kind as well. Thank you, Ricky's Towing for getting my car back on the road and for the great customer service. read more

Thank you to Leon! He arrives quickly and was very professional! Couldn't have asked for a better experience! read more

Ricky's Towing - My husbands transmission went out - Towing Near Me - Amarillo, Texas

they towed my car, damaging it left the whole front clip hanging off and have refused to comment on it or have a conversation with me about how to go about fixing it because the owner is "out of town" very unprofessional and they should have things set in place to take care of situations like this instead of just one person overseeing the damages to peoples property read more

If I could give this business a bajillion stars, I would. My partner and I were stranded in the middle of nowhere late at night the other night due to the fact that our transmission literally freaking exploded. The Sheriff's Department deployed Rocky's Towing to us and a man named Joe came and got us. He was friendly, efficient, professional, and incredibly kind. The people in the office were professional and sympathetic to our situation, particularly this woman name Katrina. She was so helpful and friendly to us, and then there is Thor, the company's gorgeous and sweet German Shepherd who guards the parameters. It was such a sucky and crappy situation, but these folks know what they are doing- they take care of so much difficult stuff and people dealing with the most stressful type of situations, but their professionalism, efficiency, and kindness makes it so much less painful. Thank to all of you, particularly Joe, Katrina, and Thor!! read more

I have used Rickey's Towing for quite some time - 4 times in the past year alone. Satisfactory service and prevailing pricing.. until today. Paid high price, but o.k. - the entire trip from yard back to yard in less than an hour. After pulling me out, the man who took me to the site to meet Rickey's became slightly stuck... right in line and a 5 minute winch. - Another $175.00 the driver apologized as "Company Rules". I protested this unfair and ridiculous charge, through the "Dispatcher" - who gave me the same ridiculous statement about "Company Rules" (My God, 5 minutes... no drive from town... etc.) - well, when a Company has gotten so big that problems cannot be brought forth to a decision maker in order to inject some logic in the matter..... that Company has become too large and important for me to use in the future... This is not "Company Rules", this is absolute and unmitigated theft! read more

I hope this is the right company. There are two listed. Jeremy helped me out today and he was amazing. He even arrived before the estimated time and called me when he was 10 minutes away. My car's battery was dead dead dead and Jeremy came out to tow it to the dealership. He immediately knew what the problem was and tried to fix it but my battery needed more power (verified by dealership later-they needed two machines to charge it up). Since my battery was dead my car also wouldn't shift gears but Jeremy used some miracle tool (and experience lol) to somehow get my car on his tow truck in the middle of a busy Walmart parking lot. He was super fast too. I read other reviews and I never saw his name mentioned so I hope I'm reviewing for the right company. Thank you!! read more

Needed a tow for my truck as we were traveling through Amirillo TX. Good Sam Club Roadside Assistance arranged the tow with Ricky's Towing. Nathan was very capable and pleasant to deal with. The tow truck arrived exactly when they said it would. While it's never good to need a tow Ricky's Towing & Nathan made it a good experience. read more

Rickys body shop and towing services are the absolute worst. he is not an honorable man. we dropped a truck off with him and with that came a broken side mirror and still multiple dents. we took it to another shop we're they said it looks like nothing had been done. now ricky himself does not want to pay to make things right and says its not his problem (but because he already kept the money for himself) i would not recommend this place for anyone or to anyone no matter how desperate times are. he WILL SCREW YOU OVER. 0/10 recommend this shop. horrible service and i hope karma catches up to this man and his busines. read more

Was at a friends apartment and to my surprise they towed my vehicle from canyon to Amarillo because I didn't have a permit to park there while I was at a friends house. Then they wanna talk about pay 220 to get it back. Bunch of blood sucking vultures. read more

Company is unaccountable for matters concerning their business. I experienced theft of personal items when my car was towed.

Called sunday evening ( July 19) to get my car towed, was quoted at around $245, the girl that quoted me that price said that it would be give or take around that price. I agreed, then when the car was at the agreed destination, she called me and said that she quoted me wrong, that the price was $590. I had no choice but to pay it. Keep away from this crappy business. I should of read the reviews. read more

He came out in less than an hour and had my spare on within minutes. Was very courteous and directed me toward the nearest tire repair shop. Thank you. read more

I don't know if this is the same ricky's towing as I used a couple days ago, because yelp has a couple listed, but the service we received was fast and outstanding. And the service man worked with our complex situation while we were moving across the country and got everything taken care of for us. He helped get us to our hotel and we could get the issue fixed and back on the road the next day. Saved our necks while we were stuck on the side of the interstate. read more

They were so nice and have a quick service, it is not expensive and the better thing it's 24/7!!

They are the quickest Rescuers out there !Anthony was professional ,knowledgeable , and friendly and he got the job done with no hassles or flaws. If you have to get towed, I would recommend Ricky's Towing for sure. You won't be sorry! read more

Thank you so much! Things happen and I ended up stick in 6in of snow yesterday on i40. Lucky for me a tow truck stopped and gave me a reasonable offer. The wife and I only lost half an hour on a 18 hour drive. Thank you for your perfessional and respectful operator. read more

It is really the worst service ever! They did not listen to the customers! I felt exhausted and really resentful to be here! They towed our car even though we had sticker in the car! They just wanted to get our money! As a student, 220usd for the fault that we did not do, it was really unfair!!!! I tried to contact the owner to negotiate the issue we face up with, however, he hung up and told he was not Ricky Cartu????? So they gave me the wrong card????? I was extremely dissapointed with the service there!! How careless it is!!! And we had to pay 220usd for the mistake we did not make! Terrible! read more

Our RV broke down while traveling through Amarillo. Rock's came promptly to the rescue. The driver was excellent, efficient and friendly. He drive us to a local dealership and expertly backed us in. Highly recommend them! read more

Ricky's Towing will tear your vehicle up while towing it and then not take responsibility knowing that they did the damage. I do not recommend doing business with them at all. read more

This is a racket run by crooks and backed by legislature. My car was stolen and I was informed a week later that I could pick it up from ricky's for a ridiculous fee. Took me a few days, with additional charges, of course, which took every penny I had, only to find the vehicle undrivable. At no time was I given this information. And of course the fee was non refundable. So I had to leave it and make arrangements to either have it towed asap, fees still accumulating, or have it become their property. With no more funds, that limited my options. This is how his business grew so rapidly. By cheating uninformed victims with over-inflated fees and taking possession of their inaccessible vehicles. Never felt so victimized in my life. Thanks Ricky, I'm sure that that earned you a lifetime membership in Hell. Scavengers! read more