I am a long time customer of Hadwin White Buick and I am a…read moredisabled veteran. Recently, I got a new buick lease from Hadwin White. Their manger Chris went overboard to help me. Because I am wheelchair disabled veteran, Chris came to my house to do the transaction. He brought over the new vehicle, finished all paperwork, took my old vehicle back. All of this without having to transfer from my chair to wheelchair. I would definitely recommend Hadwin White to my brother veterans.

I bought my 2019 Crosstrek at Johnson Subaru in Cary and had every scheduled maintenance done in…read moretheir service department. Luckily, I hadn't needed any repairs, or I would have had them done there as well. When I moved to Myrtle Beach last year, I planned on building a similar relationship with Hadwin White. I had my first maintenance done in November and was pleased. When my starter died, I arranged to have it towed to Hadwin White for repairs. I called to make sure I could pick up a loaner before I jumped in the tow truck to ride to Conway from Myrtle Beach. I spoke with Christine and Alison and neither one could promise me one of the two loaner cars they had on the lot at 3:00 in the afternoon. I was told I needed to have it evaluated before they could give me a loaner car and could not provide a car even though I had a dead starter and a 4:00 pm appointment for the next day. As the tow truck was pulling my car away, Alison called back and said I could have a loaner car if I agreed to a $155 diagnostic. At that point, I'd already made arrangements to have it towed to an independent garage. I'd paid a premium in the past to work with the service department at a dealership because they provided a premium service at a premium price. Hadwin White put an end to that.

Do not signup for their warranty... NO ONE ACCEPTS IT. They will tell you that you can cancel it…read morebut they will not refigure the payment.. even though I asked them about if it would be refigured while at the dealership. First and LAST time dealing with these bunch of crooks! I'd give a rating of 0 if it were an option!

Waste of time. Drove three hours to trade in a vehicle towards a used car. Drivetime didn't offer…read moreany option for the loan AND they don't let you use more than 4,000 in credit. They should make it clear that they're only interested in squeezing whatever resale out of your car they can and aren't interested in helping you with financing. It sure was a long drive back home with an extra pointless 370 miles and $60 of wasted gas for them to not believe that I'd pay off their loan. Fuck you Drivetime! I know that's profane but they deserve it.

I've invested well over $100,000 with this dealership over the years, including the purchase of two…read morevehicles valued at more than $50,000 each, as well as service work on multiple vehicles. That's why this review is so disappointing for me to write. Overall, I've had positive experiences with the dealership itself, but my experience with the service department has been frustrating due to ongoing communication issues. During my most recent visit, my vehicle was accepted on May 26, and I did not receive a meaningful update until June 1. I also had difficulty obtaining the diagnostic paperwork and had to follow up multiple times before finally receiving it. I was initially told the paperwork would be available when I picked up my vehicle, but that did not happen. One issue that contributed to my decision to seek a second opinion was the lack of clarity regarding the diagnosis itself. During conversations with the service department, I received what appeared to be a more specific explanation regarding the possible cause of the issue. However, when I eventually received the written documentation, the description was much more general and referenced only a complaint of blue smoke from tailpipe. The verbal explanation I received appeared more definitive than what was reflected in the written documentation. As a customer, I was left uncertain as to whether both were intended to convey the same conclusion. That lack of clarity made it difficult for me to fully understand the dealership's assessment and ultimately contributed to my decision to seek an independent evaluation. I appreciate that the dealership accepted my vehicle and did not charge me for this visit. However, the lack of communication and delays in providing documentation significantly affected my confidence in the service process. Because of these concerns, I ultimately had the vehicle towed to another repair facility for a second opinion. What was particularly frustrating was that when I followed up regarding my paperwork and other questions, I felt as though my concerns were not being taken seriously. After investing this much money with the dealership over the years, I expected better communication, better follow-through, and a greater sense of urgency when addressing customer concerns. Unfortunately, this experience left me feeling that neither my time nor my business was being valued appropriately. I genuinely hope the dealership improves its communication and customer follow-up practices, because those issues--not the vehicles themselves--are what have damaged my trust.

Note, Online pickup review only. Ah Palmetto Chevrolet,…read morelocated across from Stella's Ice Cream in the town of Conway, SC. Before coming here to pick up a online order on Monday September 15th 2025, sometimes if we were at Stellas, we would look at the cars that are parked in front- eyeing the new equinoxes for instance. But We will look at cars in the future. Went here with my dad to pick up an item that he ordered online since he had some points to use. Not sure when he ordered it, but we picked it up, and there was no wait. Easy pickup as well- once we found the parts pickup building, which was near the front where there was a nice corvette parked. Only thing is the person who helped us seemed a little tired, and quiet. Important to be friendly. We also had to ask someone who was fixing a car where the parts pickup office was- and he was a little rude. But maybe he was busy and didn't understand. Easy pickup once we found the place, and hope to do business with them again soon!

A small somewhat out of the way used car lot which is part of the Mount Pleasant Volkswagen…read more(Lowcountry Volkswagen) dealership at 1001 Johnnie Dodds Blvd, Mt Pleasant, SC. This preowned location is up Highway 17N from the main dealership. This of course is only for used cars. A quick review showed good used cars but we were looking for something a little more reasonably priced. That was not present here at the time that we came by although we had a good salesman Steven (from the main dealership) who was showing us through and showing us around. The car that we had come to look at was one that they had just been sent to auction. I would think that the better cars would be left at the used car lot and not sent to auction, so maybe it was a good thing as it turned out. Kudos to Steven, not so much on the lack of updates on their website.

From the owner: Low Country Pre Owned sells quality vehicles to the Public. Each vehicle has been inspected by…read moreCertified Mechanics and reconditioned before purchase. We live by a simple rule: "We only sell vehicles that we would feel comfortable having our own family drive." If a vehicle does not pass inspection, it will not be for sale. We pride ourselves in making each vehicle purchase a great experience and somewhere that our community feels comfortable buying. We also provide financing through multiple lending institutions.

Our saleman, Michael Johnson was amazing! He was very well mannered and helpful with every step of…read morethe process. He provided a video showing and test drove the wagon for me before we drove 6 hrs to this dealership. I've been looking for this particular color of wagon for years and have dealt with many unhelpful salesman. He communicated very well and wasn't pushy, very respectful and kind. It was the best buying experience we've ever had at a dealership. Thank you, Michael!

Took my Mercedes to Dealership in myrtle beach, they ran diagnostics and found several things…read morewrong. Marc Stinsman did a great job of keeping me informed, sent a video of the mechanic going over the car and made sure repairs were done to my satisfaction. Car was washed and ready for pick up. He organized transportation to and from dealership for me . A gentleman named Lyn was my driver and he couldn't have been nicer. He is a gem for sure!! While I knew it would be an expensive fix , I didn't have a choice other than the dealer but Marc and Lyn were helpful and a pleasure to deal with.