Drove by this car lot on my way to purchase a car. I spotted a clean VW so I decided to stop. Bryan…read morewas not pushy, provided Carfax and even allowed me to test drive the car alone. He didn't ask me about financing or what I was looking for or what my budget was. Car ran beautifully, it was clean inside and out. Oil was changed when I checked. I made an offer the next day. No negotiations were accepted, however the owner did discount the price to help me with tax,tag and fees. Overall great experience. They didn't give off the sketchy salesman vibe, they were upfront and straightforward. Car runs great still. I wanted to wait awhile before giving a review! Very satisfied with service and price.

Purchased our family van from Brian and couldn't have been more happy with the experience. Great…read moreprice. Great car. Smooth from start to finish. Very professional. I'll be going to Brian the next time I'm car shopping!

I am a long time customer of Hadwin White Buick and I am a…read moredisabled veteran. Recently, I got a new buick lease from Hadwin White. Their manger Chris went overboard to help me. Because I am wheelchair disabled veteran, Chris came to my house to do the transaction. He brought over the new vehicle, finished all paperwork, took my old vehicle back. All of this without having to transfer from my chair to wheelchair. I would definitely recommend Hadwin White to my brother veterans.

I bought my 2019 Crosstrek at Johnson Subaru in Cary and had every scheduled maintenance done in…read moretheir service department. Luckily, I hadn't needed any repairs, or I would have had them done there as well. When I moved to Myrtle Beach last year, I planned on building a similar relationship with Hadwin White. I had my first maintenance done in November and was pleased. When my starter died, I arranged to have it towed to Hadwin White for repairs. I called to make sure I could pick up a loaner before I jumped in the tow truck to ride to Conway from Myrtle Beach. I spoke with Christine and Alison and neither one could promise me one of the two loaner cars they had on the lot at 3:00 in the afternoon. I was told I needed to have it evaluated before they could give me a loaner car and could not provide a car even though I had a dead starter and a 4:00 pm appointment for the next day. As the tow truck was pulling my car away, Alison called back and said I could have a loaner car if I agreed to a $155 diagnostic. At that point, I'd already made arrangements to have it towed to an independent garage. I'd paid a premium in the past to work with the service department at a dealership because they provided a premium service at a premium price. Hadwin White put an end to that.

Since I can't leave a review at my local location...Drivetime of Wilmington NC, I'll do it here on…read morethe Conway page! In March I went to my local Drivetime after being approved online. I purchased a 2017 Kia Sorento which drove excellent for three months. In that time, Drivetime was calling and texting me consistently to make sure I did all the administrative work including my registration etc. And with all these calls, my salesperson and his manager consistently told me to call if there were ever any issues. On our family vacation in June, the Kia shut off on the side of I95. I made it to a Meineke where we found out that the engine was cooked. BUT I had the Silver Rock warranty! They said go ahead and rent a car, finish your vacation, we'll pay $30 a day for your rental it will be fine! Turns out this was actually a full Kia recall on the engine and Silver Rock and Drivetime wouldn't cover a single penny of the repair or rental reimbursement. Here, Kia stepped in and replaced the full engine for free in two weeks, and covered some of the rental reimbursement. During this time, Drivetime wanted nothing to do with me. They didn't return my calls and any time I did get someone on the phone, they couldn't wait to get off! Fastforward to late July and August, two weeks after engine replacement the check engine light is on. NOW, Kia says it's the exhaust manifold catalytic converter! and it's a $2500 repair! To summarize, I bought this used car from Drivetime that now required a full engine replacement (and this recall wasn't listed at time of purchase with Drivetime, nor was it on any paperwork.) Now, I've been making $450 of car payments every month for a total lemon. And Drivetime has absolved themselves of all responsibility stating it's a Kia problem. If anything, I'd just like to trade the car in to get something else but according to them, I can't do that for a year with my financing. I've called several times, talked to a sales agent and the manager is supposed to call me back any minute....lol. Not holding my breath. I understand that I bought a used car but, as someone with a decade of sales experience, and years in local government customer service, this has been a joke. Drivetime Wilmington pushes you off the lot, they make their commission, and it's see ya later idiot! I would never recommend Drivetime to my friends, family, or my worst enemy. Nor would I recommend Silver Rock or Bridgecrest. This is why no one trust used car salesmen. Go F YOURSELF DRIVETIME #drivetimewilmingtonnc

Do not signup for their warranty... NO ONE ACCEPTS IT. They will tell you that you can cancel it…read morebut they will not refigure the payment.. even though I asked them about if it would be refigured while at the dealership. First and LAST time dealing with these bunch of crooks! I'd give a rating of 0 if it were an option!

absolutely love chevrolet trax so much and the price so reasonable for my late career as a travel…read morenurse who needs good fuel economy thanks for your understanding and support for helping me purchase the 2026 chevy trax activ. my pleasure to visit professional dealership thanks marsha butler and joe

I've invested well over $100,000 with this dealership over the years, including the purchase of two…read morevehicles valued at more than $50,000 each, as well as service work on multiple vehicles. That's why this review is so disappointing for me to write. Overall, I've had positive experiences with the dealership itself, but my experience with the service department has been frustrating due to ongoing communication issues. During my most recent visit, my vehicle was accepted on May 26, and I did not receive a meaningful update until June 1. I also had difficulty obtaining the diagnostic paperwork and had to follow up multiple times before finally receiving it. I was initially told the paperwork would be available when I picked up my vehicle, but that did not happen. One issue that contributed to my decision to seek a second opinion was the lack of clarity regarding the diagnosis itself. During conversations with the service department, I received what appeared to be a more specific explanation regarding the possible cause of the issue. However, when I eventually received the written documentation, the description was much more general and referenced only a complaint of blue smoke from tailpipe. The verbal explanation I received appeared more definitive than what was reflected in the written documentation. As a customer, I was left uncertain as to whether both were intended to convey the same conclusion. That lack of clarity made it difficult for me to fully understand the dealership's assessment and ultimately contributed to my decision to seek an independent evaluation. I appreciate that the dealership accepted my vehicle and did not charge me for this visit. However, the lack of communication and delays in providing documentation significantly affected my confidence in the service process. Because of these concerns, I ultimately had the vehicle towed to another repair facility for a second opinion. What was particularly frustrating was that when I followed up regarding my paperwork and other questions, I felt as though my concerns were not being taken seriously. After investing this much money with the dealership over the years, I expected better communication, better follow-through, and a greater sense of urgency when addressing customer concerns. Unfortunately, this experience left me feeling that neither my time nor my business was being valued appropriately. I genuinely hope the dealership improves its communication and customer follow-up practices, because those issues--not the vehicles themselves--are what have damaged my trust.

A small somewhat out of the way used car lot which is part of the Mount Pleasant Volkswagen…read more(Lowcountry Volkswagen) dealership at 1001 Johnnie Dodds Blvd, Mt Pleasant, SC. This preowned location is up Highway 17N from the main dealership. This of course is only for used cars. A quick review showed good used cars but we were looking for something a little more reasonably priced. That was not present here at the time that we came by although we had a good salesman Steven (from the main dealership) who was showing us through and showing us around. The car that we had come to look at was one that they had just been sent to auction. I would think that the better cars would be left at the used car lot and not sent to auction, so maybe it was a good thing as it turned out. Kudos to Steven, not so much on the lack of updates on their website.

From the owner: Low Country Pre Owned sells quality vehicles to the Public. Each vehicle has been inspected by…read moreCertified Mechanics and reconditioned before purchase. We live by a simple rule: "We only sell vehicles that we would feel comfortable having our own family drive." If a vehicle does not pass inspection, it will not be for sale. We pride ourselves in making each vehicle purchase a great experience and somewhere that our community feels comfortable buying. We also provide financing through multiple lending institutions.

Our saleman, Michael Johnson was amazing! He was very well mannered and helpful with every step of…read morethe process. He provided a video showing and test drove the wagon for me before we drove 6 hrs to this dealership. I've been looking for this particular color of wagon for years and have dealt with many unhelpful salesman. He communicated very well and wasn't pushy, very respectful and kind. It was the best buying experience we've ever had at a dealership. Thank you, Michael!

Took my Mercedes to Dealership in myrtle beach, they ran diagnostics and found several things…read morewrong. Marc Stinsman did a great job of keeping me informed, sent a video of the mechanic going over the car and made sure repairs were done to my satisfaction. Car was washed and ready for pick up. He organized transportation to and from dealership for me . A gentleman named Lyn was my driver and he couldn't have been nicer. He is a gem for sure!! While I knew it would be an expensive fix , I didn't have a choice other than the dealer but Marc and Lyn were helpful and a pleasure to deal with.

Great dealership for all your classic car needs. Sales and service for classic and exotic cars.read more

The response given to my rev is laughable and totally untrue. This is 100% a shady business and my…read morefamily is not the only ones who have reported them to Consumer Affairs and the BBB. The representative from Consumer Affairs who helped us with getting some of our money back told us they have SEVERAL reports against them for the exact same Yo-Yo scam and they settle to sweep it under the rug. I guess there are a few people who got good service, but we and the other people who filed claims against them are not ones who got even acceptable service. You can plainly see in the owners response he accepts no responsibility or accountability for the actions of his employees and company. Thankfully my daughter found a REPUTABLE company and bought a be vehicle, 3 years newer and low in price through the same lender she was told denied her, with NO hassle and has already paid it off!!!!! We STILL don't understand how she was "supposedly" turned down by the same lender who approved her a few weeks later, especially since they said they had no record of a denial in their system. Like I said before, this company does shady business and I would steer very clear from them if I were you!! Also, do your research on companies before doing business with them and always check with the BBB and Consumer Affairs, I wish we had!!