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    Rider Motors

    2.3 (6 reviews)
    Closed Closed
    Updated 2 months ago

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    4 months ago

    Dealership and staff were helpful in getting me into the vehicle I was looking for. I have purchased the 2022 Ford Ranger.

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    7 months ago

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    CarSmart of Bozeman

    CarSmart of Bozeman

    2.5
    (13 reviews)

    This is the weirdest place with the worst customer service I have ever experienced! I have an old…read moremotorhome that needed service on both the chassis and a minor plumbing job on the interior. I'd contacted eight other places before this, and either they were too busy, didn't work on RVs, didn't work on vehicles that old, or didn't call me back. I spoke with Sky at Mobile Mechanic (A.K.A. Car Smart Services), who seemed friendly and understanding. He stated what they would do--which all sounded great--and that they'd have it back to me in a couple of days. Also, since I'm looking to sell the rig, he said that after they'd serviced it, they'd write up a document indicating whether everything was safe and in working order. After week, I called them. I talked to Sky again, who apologized that they kept putting other, more urgent jobs ahead of mine, but that they would get to it in another week. More time went by, with me checking in now and then. Two different times, they told me my vehicle was ready, and we made an appointment for me to pick it up. Each time, they called right before I arrived and said it wasn't quite ready, and could I come back tomorrow? No one at the shop speaks English, and they seem to have a different customer service person every time that would only communicate through WhatsApp or text messaging, either through my phone or via video call with a non-English speaker at the shop. Finally, after a month, I texted and said I was just going to pick up the rig, in whatever condition it was in. When I arrived, I found it boxed in behind a truck and a trailer, so it was irretrievable. A lady walked up to me and motioned that I should wait, while she was chatted on the phone in Spanish. I waited, and waited. Finally, she handed her phone to me to speak with another lady who spoke some English. She asked if I could return a couple of days later. Keep in mind that every time, I had to take off of work and impose upon a friend to drive out there. Finally, I returned to pick up and pay for the "service." The amount was $566.50, and I asked for a copy of the itemized invoice, so I could see precisely what I was charged for. That's normal, right???!!! I inspected the vehicle myself, and it seemed like the plumbing job hadn't been done (although one of the times they called to say the rig wasn't ready for pickup, they said they were ordering plumbing parts, which I did not see any evidence of during my inspection). They said the secretary was out of the office but would send me the itemized invoice the following Monday. I'll let you guess--did they send it? Hah! It's been a month since I paid the bill, and I still have no invoice. Now, no one there is responding to my calls or texts. I think they've blocked me. You would think that place was in Mexico, not Bozeman, MT! STAY AWAY!!!

    Our car's exhaust system broke, just outside of Bozeman MT. Our pickup was roaring like some…read moremonster dragster, and oil was being splattered onto our small travel trailer. We decided that we needed to have a mechanic take a look at and fix our pick. We pulled off the road to look up a nearby auto mechanic. We ended up calling Mobile Mechanic mt. The person on the phone ask if we needed a tow or if it was drivable. We said it was drivable and drove it to his location, which was only a couple miles away. He gave us a quick appraisal of what he believed the problems were, which turned out to be major. Their shop was full with more breakdowns coming in on tow trucks. Sky helped up find a nice RV park to stay for a day or two. Sky and his team washed down the pickups engine to verify the problem. We were kept posted of progress, as promised. Once they started on our vehicle, they worked on it continuously until if was complete, keeping us posted as promised. Thank you Sky and your team of experts. We made it back home in good shape thanks to Sky and his crew. If your car must break down, Bozeman ain't a bad place to do it when you have like Mobile Mechanic MT in Bozeman to help you out and get back on the road as soon as possible.

    Gallatin Subaru

    Gallatin Subaru

    3.3
    (63 reviews)

    I had an exceptional experience at Gallatin Subaru. I accidentally showed up to my oil changed…read moreappointment a week early I was embarrassed, but Olivia ensured me that it was no problem and they were able to perform the service anyway. Ron was my very welcoming and friendly driver for the complementary shuttle service. He went above and beyond to take me to/from the gym while being kind and sharing wonderful conversation. I was so impressed with how fast the service was done despite by appointment mishap; I barely had time for a workout! I was sent a link to approve a few services that needed to be done and they gave me great advice about new tires. Everyone was accommodating, welcoming, kind and professional!

    Honestly over my 3 uses they have consistently been the worst mechanic/ techs ive ever been to…read more Quoted for full replacement systems that then needed extra parts/ money after an extra week with vehicle (not separate issue) Replaced ac system that had a 3 dollar seal fail in the warranty period that they tried to convince me needed a full replacement because a rock hit it (not covered by warranty). The 3 dollar seal and 20 min of work has fixed it for almost a year now. They are also big on telling people they are overdue for maintenance. But when asked what is overdue they will give you a list of things that "could" be overdue.... overall just a shitty business that won't stand behind their work and has shady practices

    Rider Motors - usedcardealers - Updated June 2026

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