I came on a busy Monday morning and the general manager took the time to get me a solution for my…read moreRoadtrek van with a leaky gas tank. Thanks Mr Nuckols!!

I brought my car in for the 1.5 hour service. I was told by 3 different sources that it would take…read morean hour and a half. So I made arrangements to drop my car off 30 minutes before my appointment, per their request. Came back 2 hours later and they hadn't touched the car! They told me they were backed up and I'd have to wait! I advised them that wasn't able to and left. Worst customer service ever!!!!!!

Awful If i could do negative numbers I would. They tried to…read morecharge me for a tow truck to move the vehicle in their lot, and when I arrived with AAA truck they said it was not who they use. Car was in there for 8 weeks and the parts list kept growing with no resolution to the issue now in over $3K and having to have it sent to another garage I spoke to an uber driver who said that it cost him $15K to get his truck fixed as they keept adding parts too Stay away unless you have unlimited funds to spare

The sales staff, the sales management team and the accessories department are top-notch. This is…read morethe best Toyota dealership that I've ever worked with and it's my fourth. I highly recommend Ressler Toyota.

I dont think its right to let someone know you are going to charge an additional 3 % on a 6k fix…read moreafter the fact. Horrible practice.

I received exceptional care and assistance from this dealership when I needed my AC replaced. My…read moreservice rep Tara went above and beyond for me and kept me updated with any and all progress. She even went out of her way to pick me up when the chauffeur called out sick. You're the best Tara! The service manager Tony went above and beyond advocating for me as well, and I'm extremely grateful for his assistance and customer service excellence. I would 100% recommend this dealership if you need your jeep serviced and I'd like to commend my repair service team, Tony and Tara for their hard work and kindness.

I made an appointment for a repair I was worried that being from out of state and having a CarMax…read morewarranty might be a problem but Tara got me in at the appointment time and took care of everything. I was in n out with no problems. Tara gets a 5 Star for customer service. Nice waiting room too

Withholding pertinent information until after the service is paid for.Way overpriced. Staff was…read morerude.Sat there waiting for 3 hours for a quick service. I feel they were dishonest with me both times I was there. I will never go back. And speaking with some other people in my town, they said the same thing. Very unfair business practices.

Traveling through the area when my Rogue started having transmission troubles. Kevin and Cassie in…read morethe service department were very helpful, working my vehicle in and helping assist even after I returned home!

I bought a brand new 2023 Nissan Altima from Billion Nissan of Bozeman, MT in December 2022. Not…read moretoo long after bringing my new car home, I noticed that there was a musty smell coming from the vents when the AC was turned on. Since the car was so new and is under warranty, I decided to take it in to Billion Nissan to see if they could find the issue. They ended up telling me they couldn't duplicate the issue but sprayed sanitizer in the vents for good measure. With the weather warming even more, I was using my AC more frequently and the smell was getting worse - especially after the car sat outside in the sun. And to make matters worse, I was noticing mold on the ground of my garage right below where the car was normally parked. I made another service appointment with Billion Nissan and was once again told they couldn't duplicate the issue, but this time they didn't do anything to even try to fix it. During the height of Summer 2023, I was getting fed up and decided to try a third time with Billion Nissan service, but this time I took my car to another shop in town first to see if they could give me some advice. Their expert opinion was that there was likely a block somewhere in the EVAP system and to have Billion Nissan specifically look at the evaporator next time I take it in. A Nissan dealer needed to do the work since my car is under warranty. I took my car into Billion Nissan for a third time, armed with this knowledge. Instead of taking my concern seriously, the service advisor (Heather) rudely told me that I was causing the issue by using the recirculation function in the car too often and that fresh air needed to flow through the car more often. This directly contradicts common knowledge regarding using the recirculation in hot weather: https://www.greasemonkeydirect.com/blogs/news/air-recirculation-button-car After many conversations back and forth where I begged them to look at the EVAP system, I was told they weren't going to waste 6+ man hours on the job when they couldn't duplicate the issue. When I got the receipt from my visit, the service advisor attached to the job had been changed to the service manager (who I never even talked to), likely to avoid Heather getting a bad review from not taking her client seriously and doing her due diligence. After three attempts at working with Billion Nissan to fix this issue that kept getting worse (especially during the 100+ degree days we had this summer), I started a case with Nissan Corporate. Billion Nissan sabotaged the case by telling them it was an owner created issue from using the recirculation button too often. Billion Nissan, and by extension Nissan Corporate, were never going to actually do their jobs to fix this issue, so I decided to take my car to Denny Menholt Nissan over in Billings. I told them everything I had gone through, all the symptoms I was running into, and my theory about the EVAP system. After just one visit, they found a blockage in the EVAP system, cleaned the system out, and fixed the issue that has been bothering me in my new car for almost a year at this point. This is all because they actually listened to their customer and DID THEIR JOB. If you've gotten this far in this review, I strongly suggest you avoid Billion Nissan at all costs. Their service advisors and their techs are incredibly lazy, do not listen to or believe their customers, and practice shady tactics to ensure their reviews stay high despite bad customer experiences. Since I live in Bozeman and will need a reliable place to complete warranty service going forward (and would rather not drive to Billings every time I need service), I am strongly considering trading in my not-even-a-year-old car because of how badly Billion Nissan treats their customers. I will never be returning to Billion Nissan and implore you to do the same.

When our check engine light came on while we were in Bozeman, we weren't entirely sure what to do…read more We took it to this dealership for service and Andrew really helped us out. Our vehicle was able to be done in the same day also. Complimentary Shuttle by Dave was also a very pleasant experience. We are very happy and satisfied with the service done today. Thank you, Denny Menholt Honda --- and especially Andrew and Dave!

I have gone here many times to get my car serviced because it's convenient and they always have…read moreappointments available, but I'm always overpriced. I've never really thought anything of it because they usually do great work but now I am just fed up. My headlight was damaged and I was going to get it fixed. I sat in the lobby for an hour, and no one approached me about what was going on with my car so I walked up to the front service desk. I was met with a $100 bill as well as notice that nothing was changed or fixed on my car and that they did a diagnostic of my car when I did not ask them to do that and hence had to pay the hundred dollars since they had a mechanic.

Tried washing my truck in the auto wash and came out with a dust and grime layer vowed never to…read morereturn, tried to give benefit of the doubt and attempt another visit 2 years later with a car that had average road grime and dust. (We keep our cars clean) BIG MISTAKE. after spending $14 this auto wash is a complete failure. There is still a film on the car you can see a simply gentle finger wipe wipes off on the doors and fenders and the bugs were immune to the soaps and mediocre wash passes. The car dealerships must keep this place in business with simply dust washes. This won't remove anything more than that. We will not be returning for any reason not worth the time or frustration. Hands done this car wash leaves your car almost as dirty as when it came in... maybe worse due to the fact it took your money and didn't provide a service.

New Management ( Jerry ) Clean Bays. Equipment working correctly!! Jerry has the Facility cleaned…read moreup very well..

Bought a 2014 Ram Laramie form Matt at Peak, beautiful truck and I love it. Had minor issues after…read morethe sale Matt, said bring it in and we will take a look at it, I am somewhat mechanical and fixed the issue myself so no big deal. These guys have a very nice selection of quality, clean used cars at decent prices. Matt was great to deal with and would not hesitate to buy another vehicle from him in the future. In this day when new trucks are approaching 6 figure amounts it's good to know that you can still find a great place to shop for a lower milage quality used vehicle.

Purchased a Toyota Highlander from them less than three months ago…read more Took it to a local mechanic to inspect it. Spent $1,100.00 on it for the inspection and a new CV Axle. But that is not the worst of it! The car had a bad head gasket in it and am now waiting to see if I have to spend 8,000.00 to replace both of them or put a new engine in it. The repair shop has NEVER had any Toyota vehicle in the several years of them being in business with this type of major problem ever!!! The repair should shop also noted that it has a new radiator which would indicate that these people were trying to mask the gasket issue! They were notified by myself and the repair shop actually got Involved for they felt it was way less than three months of purchasing this car that they felt the dealership should help out in some way. But, as expected both times in conversing with Matt, he indicated that he would have to check the maintenance record on the vehicle and call us back. He had never called us back! Beware, very nice when they are taking your money but basically told us, Screw you, you are on your own!!!