Treat our dog with kindness, love and respect. Couldn't ask for more for our dog or child or anyoneread more

Big shout out to all the staff at Dogtopia. They are so flexible with your schedule and they are…read morealways so cheery and happy to see you and your pup at drop off. All services are exceptional from doggy daycare, boarding and spa day. wouldn't trust anyone else with our fur baby!

Love this place. They are so good with my dog. You can tell…read morethey love all the animals and treat them so good. Make me feel at ease when my pets are staying the nite there. All the staff is very friendly and welcoming.

Dog parents BEWARE. Everything below occurred during the 1.5…read morehours we actively watched on camera. We brought our dog in for her intro on 1/21/26 at 3:30 PM, recommended by our trainer. Check-in was wonderful: front desk staff were kind, attentive, and genuinely seemed to love dogs. They pulled up the cameras so we could watch while completing paperwork. Our dog was timid at first but began warming up after about 30 minutes. We were told that during the 4 PM break, dogs would be kenneled no more than 15 minutes. Instead, our dog spent about ¾ of her visit locked in a kennel, crying and begging to be let out. While another trainer fully cleaned their room and had dogs back out promptly, our dog's trainer delayed cleaning and only spot-mopped visible messes, pushing the mop over pee puddles and putting it back in the bucket. Dirty mop water was never changed. They use one mop for both clean and dirty water, and the buckets appeared not to have been cleaned in some time. Major safety concern: Mop buckets and spray bottles were left within reach of the dogs. Our dog was left alone in the room multiple times, jumping on kennels and sniffing at chemicals and mop water while unattended. After cleaning, all other dogs were released first. Our dog got ~5 minutes of group play, then 2 minutes of attention, and was placed in a kennel in a second room. She was never let out again until we arrived. Other dogs repeatedly approached her kennel wanting to play. She play-bowed, barked, spun in circles, and cried to be let out. She was ignored. At one point, a trainer was on her phone, leaning against the counter, while responsible for supervising multiple dogs. With this level of inattention, a serious fight or injury feels inevitable. Staff knew our dog is a recent rescue from the county shelter and that our main concern was kennels and barking being triggering. That concern became reality because she was kenneled most of the time she was there. When we reported everything, the front desk staff were genuinely upset and stated they had told the trainer multiple times to let our dog out. Based on their reactions, it appears the trainers involved have known issues. Front desk staff also had camera access, yet no manager checked on the trainers or the new dog. We chose to leave rather than wait to speak with the trainer. This facility charges premium prices so dogs aren't kenneled all day, yet they couldn't keep our dog out of a kennel for even an hour. After pickup, our dog curled into a ball in the car--behavior we hadn't seen since the day we brought her home scared from the shelter. She's normally happy and excited for car rides. A trip to the dog park immediately restored her usual demeanor. They knew we were watching. If this is how dogs are treated when parents are actively monitoring, imagine how dogs are treated when owners are at work. I'm grateful I watched the entire time. Don't learn this lesson the harder way.

My Shiba Buddy loves going to Dogtopia South Chandler. Staff is amazing & his playroom is clean…read more It's a great place for socialization & gentle training.

I highly recommend Dogtopia if you are looking for pet day care needs! They are highly…read moreaccommodating, the staff is incredibly friendly and treat my dog so well. I know she is in the best hands while I have to go into the office! Additionally, the app is super easy to make appointments and even has cameras to drop in and see your dog! Penelope and I are so thankful!

I love this place. From day one my dog and I felt welcome and loved by the staff. They go above and…read morebeyond. It's so fun to look at your dog playing with the live footage.

I would not recommend this Dogtopia location to anyone…read more An aggressive dog attacked our dog while in their care and left him with a three-inch gaping wound in his skin that required stitches. What's even more upsetting is that the daycare never informed us that anything had happened. We discovered the injury ourselves after bringing our dog home. The fact that aggressive dogs are allowed around other dogs is already concerning, but the complete lack of communication and transparency afterward is unacceptable. We trusted this facility to keep our dog safe and to notify us immediately if there was ever an incident. They failed to do both. Please be cautious before bringing your pets here.

My dog has been going to Dogtopia for over 5 years. My daughter's dog went there for a long time as…read morewell until she moved. Between the two of us we have spent many thousands of dollars at Dogtopia. Unfortunately the level of expertise and customer service at this facility have deteriorated significantly and we will not be back. This afternoon at 5 pm I received a call from Dogtopia notifying me that my standard poodle Dalton had been bitten at their facility this morning. Apparently the counselors that were aware of the bite did not notify management so no one called me when the event occurred. Had they called I would immediately have picked him up and taken him to his regular vet. Since they didn't I have now been sitting at an emergency vet facility for over two hours waiting for him to be seen. Not to mention the fact that he spent an entire day in an unsanitary environment with an open puncture wound. When I inquired whether Dogtopia would reimburse me for the vet bill the answer was I'd need to call their customer service department at corporate and it's handled on a 'case basis'. Unbelievable. Here's the kicker. Since I've been here at the vet I received notice that Dogtopia put through a charge for an entire day of daycare today! When I called to discuss this the person who answered the phone didn't seem to know anything about what had happened. Once upon a time everyone at Dogtopia would have known a dog had been bitten and would have done everything possible to make it right. No calling corporate and no hassle. Now they don't even tell one another about it and they don't have authority locally to waive a daycare charge. It really saddens me to write this review, but this is not the business it once was and I can't recommend it. Footnote: this review is regarding Dogtopia Scottsdale Raintree. This facility is used to train staff for many Dogtopia franchises.

An urgent need made me search for a Dogtopia location near a medical facility. The staff was…read morewonderful in helping by taking my dog (established client at another location). Great customer service!!!

So far, we have really enjoyed bringing our fur babies here. With the summer heat, our pups can't…read moreget out as much and we hate leaving them home bored. Dogtopia and the team at the PV location have been great! Very clear communication. I love that they have themed days, special lunches and treats, and they're stimulated and getting exercise! They always come home tuckered out, which is nice and we finally get to sleep in! Love it here and the team! Thank you!

They are awesome. My very boisterous puppy loves spending a day at Dogtopia and it's adorable to…read morewatch him playing on the video camera with all his buddies.

Dogtopia of Tempe has been fantastic. Very accommodating to our senior dog, Tyler. The staff watch…read moreover him carefully during daycare to ensure he is safe and yet gets some exercise. They love Tyler and we love them and Dogtopia.

Such an amazing place, I brought my dog here and I knew from the start the staff was caring and…read morewell certified ! Ask for Gloria hands down she's the best!

Obsessive crate times…read more I am able to watch the cameras for two of my friends fur babies. I have tracked and noted each crated times and supplied them to the friends so that it can be addressed. Once it was brought up to the staff, their fur babies have not been crated. Staff informed of the 'crated' times and why: * 5 minutes if acting up (like a timeout) * 12pm - 2pm during lunch / camera off Which is completely understandable. I have noted a number of other fur babies being crated for long periods of time and I feel so bad for them. This is why I want to 'share' so that each owner can monitor the fur babies. Most of the staff, I feel, genuinely like canines. I can appreciate that a large group of canines can be overwhelming. That said, it should not be acceptable to crate them. My hope is that this will prompt additional owners to watch the webcams and monitor their fur babies. I am also hopeful that this will be taken as 'constructive / teachable' for the staff. This is why '3' stars not '5'. 5.20.2022 - updated with photos, poor fur babies that have been in the crate longer than the time allowed, it is a large number of fur babies, maybe shorten the number allowed so that the fur babies don't have to be crated. 5.24.2022 - updated with two photos, again of fur babies being crated long period of time.

Took great care of my pups. They looked going and they were tired when they came homeread more