I would classify the experience we recently had closer to a chauffeured limo service than a taxi…read moreservice. The owners Catarino (Mr. Gomez) & Maya take care of every detail. They genuinely care about their clients & providing a good experience. Catarino picked us up at my home in Bakersfield & drove us to San Diego getting us to our departing international flight on time. One week later he was right there waiting to pick us up & drive us back home to Bakersfield. His vehicles are so clean & comfortable. We were all so tired from our travel that it was nice to be able to sleep most of the 4+ hours home while Catarino took care of getting us home safe. The wife and I are already planning a outing to our costal wine country & we'll be calling Best Taxi to get us there & back. Highly recommend. Thank you Catarino & Maya.

The owner is rude and refuses to accommodate people who are allergic to her scented car care…read moreproducts. Refused to even acknowledge it as a problem. Kept changing the subject and butting in the conversation. Terrible experience with one very rude lady. Don't expect any sort of customer kindness from this company. A nasty ride is all you get.

I scheduled a last minute ride from Mojave to Lakewood California and they came thru for us with…read moreflying colors. Tina answered our urgent call and was so calm cool and collected and reassured us that we would get there just in time. The communication between Tina and Michael throughout the whole process was five stars to say the least! The driver Donyea was so pleasant and calm even though he drove over 2 hours in traffic to our location. This is our second time using them and will continue and highly recommend.

Absolutely the rudest dispatcher we have ever dealt with in Cal City. I guess when you are the only…read moregame in town you can treat your potential customers like dirt. I would rather walk than be spoken to like she spoke to me.

They do not respond to any reqeust, claimed in one single message to still be in business, but…read morewon't pick up the phone or respond to a single message despite numerous attempts over a number of days. It's to the point I do not believe they are even in open at this time. Which is too bad, this would be a helpful service to have in the valley.

We were stranded by the side of the road. Kern Valley Shuttle saw us and stopped to see if we…read moreneeded help. They gave us a lift into town. That was the first time we used them. Since that night we have been calling the shuttle every time we go out. We have a great time and never have to worry about a DUI or getting stranded at the bar. Awesome customer service and always a clean van with great rates all over the valley. So glad Kern Valley Shuttle has this service. We love you Kern Valley Shuttle

Please if you value your life don't use this service. Almost ran me into the side of the road cause…read morehe felt that him going first was more important than my life even seems funny to him. Just imagine the service from him definitely worth going somewhere else just read the rest of the review from this place not only mine.

its a shame the TAXI drivers have to take the blame for, poor management! sorry TONI, but the…read morestate of these cab are disgraceful. I had to have someone, an innocent friend, drive me to a work party because I could not risk getting-'who knows what' on my suit.

Incident occurred on 4/24 at about 6:08 pm cab unit 81 is an unsafe driver. Location occurred on…read moreSouthbound lanes on Sierra Hwy after Ave K. Driver in cab 81 never used his signal to indicate that he was getting into another lane, driver didn't even look over his shoulder to check if there was any one else in the lane. Well, in the lane he merged to there was motorcycle rider the driver almost hit the motorcycle rider. Beware of this driver, he could of killed the motorcycle rider. This is a very unprofessional driver, representing this taxi company. I will be reporting the incident to the proper authorities.

I got an emergency call from the school to pick up my son when my car was in the shop. I called…read morethem and I had a ride within a few minutes. I was given very fast A+ service

All I can say is good luck getting this place to call you back or respond to any messages left on…read moretheir voice mail. Because they do not. Tehachapi is in desperate need of a decent, safe, clean taxi service that doesn't have to come up from California City or Bakersfield because those companies charge to come to you as well as the ride itself at $3 per mile. If you live in BVS or Stallion Springs that at least another $100 on top of the fare.

He felt me up before I left his vehicle while pulling out of a hug. And, this was after he was…read moremassaging my arm and shoulder for most of the ride. I was sitting in the front seat because he has given me one ride before and I thought I could trust him. My first ride was dramatic and he was "there for me", hence the hug this time. Never again. I advise sitting in the backseat if you MUST get a ride. Though I really recommend not getting one at all if you're a woman. I was absolutely taken advantage of. And at such a low and difficult point in my life - of which he was aware. Disgusting.