These guys are the best. They did a great job helping me get my new Cub Cadet zero turn, had…read moreeverything in stock, and were super friendly and professional. I especially appreciate the work Brad put in getting our mower prepped and loaded, walking me through its features, and making sure I was good to go before I left. 100% recommend them to anyone buying outdoor equipment.

Awesome customer service. Greg was able to get my eBay warranty activated for my lemon Toro mower…read moreand ultimately Briggs Stratton replaced the engine. I also rented a mower which worked great and I was able to return it the next am as a courtesy.

I recently purchased a great shed from Best in Backyards in Cheshire CT. The quality and features…read moremade my choice easy when compared to other options. Ours has ample storage, functional windows, and two entrances that increase its utility. I particularly like the material used in construction. The outside panels are a durable composite, and the floor surfaces are pressure treated to protect against insects and rot. I expect many years of maintenance-free enjoyment. In addition, I'd like to thank everyone that made the purchase and installation go flawlessly. Particularly the two installers, Byron and Rigoberto, who took the time to place the shed in the exact location I requested with professional courtesy and skill. They made a problematic uphill installation seem easy. If you need a shed this spring to get your outside activities organized I suggest you give Best in Backyards a try.

Working with Best in backyards was the best decision my family made. They were easy to work with…read morefrom start to finish. The foreman Tom was able to address any issue with we had. His expertise, talented crew and their attention to detail gave us a beautiful patio and fenced in yard. We will be enjoying it for many years to come.

We had an excellent experience with Rusharn Brown from Black Swan today. We had had our gas…read morefireplaces cleaned a few months ago by another company but they said they were unable to replace the pilot light on one fireplace (it was broken). Rusharn took apart the unit and showed me the mess that was left inside the unit that the last company had missed, it was pretty bad. The other company had not disassembled it completely, just did a surface cleaning. Rusharn was lovely to work with, efficient, on time, and so kind with our huge dog. And he charged less to clean and replace the pilot light than the other company did just to clean the unit! I will always use Black Swan form now on. They do get booked up in the winter (because they are so good!) so I made a note in the calendar to have them come out in the summer from now on, when the wait time is less. Highly impressed!

Ordered replacement glass for my woodstove and had it professionally installed. The glass was…read moresnuggly fit and it cracked after the stove ran for a few hours and then cooled down and I got it running again. This company said that the installer made the glass too tight and they wouldn't refund my money. I ordered a 2nd piece and had a guy install the 2nd piece. This time the guy showed me that the glass wasn't even snug in the stove. He could slide it around in the housing. This showed me it was looser than the just snug fitting I was told was how this glass should have been installed. The stove ran and then cooled down overnight. When I got the stove running again in the morning the new glass also broke. Keep in mind. I have 1 piece of original glass that was reinstalled by this technician with a new gasket at the same time as the first piece of replacement glass. That piece is perfectly fine and hasn't cracked. This company sells inferior products and should not be used.

They're always very helpful and well staffed. They have a lot of cool stuff in there as well.read more

I'm a pretty active do-it-your-selfer, and I love hardware stores. Ridgefield Hardware is very…read moreimpressive. While branded as an ACE store--nothing against ACE, I've found them in various locations, including Madison, CT, to be consistently excellent--Ridgefield Hardware has the look and feel of a true, old-fashioned, independently run store. The staff are all very nice and very knowledgeable. While I use Ring's End for bigger projects, when I'm looking for something specific and cannot find it at Ring's End, I more often than not find that Ridgefield Hardware has what I need. If you don't see what you want quickly, just ask. The great team behind the cash registers at the front will ask when you come in if they can help. Don't be shy--tell them what you are looking for--unless you are just browsing or know exactly where the items you need are located. It will save you time and they'll alert someone to help you. I almost never post on-line reviews, but Ridgefield Hardware is fantastic and they deserve acknowledgement. DM from South Salem, NY

The parts department staff are rude to customers. They don't work with the general public and get…read moreupset if you walk in the door. I had a question about a part I needed. He wouldn't even answer. He cut me off and told me to hire a plumber, and then immediately started helping someone else. He was nasty to the next guy too. This place will be out of business soon.

Knowledge staff,i. If they Don't have an item they will order it if possible, large stock , show…read more rm.

Attentive service by friendly, knowledgeable staff. Ample stock covering many categories.read more

These guys always seem to have just what I need - and they are really great about explaining how to…read moreuse their products. DOn't let the small size fool you - I suspect they have a Mary Poppins' bag of materials downstairs based on some things I've requested but didn't see on display. Voila!

Everyone at Route 7 is outstanding. They know their stuff, work fast and produce high quality work.read more

I called for 3 yds of crushed 3/4" stone and it was delivered 45 mins later to Redding. 6/18/25…read more Top notch company.

This is my second time using their services and both times they have delivered. The first time I…read morebrought in my snowblower for a tuneup and they picked up and dropped off without any problems. This time I dropped off my leaf blower and they were able to repair it. It took a bit long but understandably it was during the end of autumn so I assume they may have been backed up. The service was excellent I recommend them.

Thanks to park city for putting a rush on a generator repair before the cyclone blizzard of 2026…read more. it came out working perfectly and they gave me tips on how to maintain it!