This is my 2nd car from mike alway great service !!! Thank you auto connect for the great car againread more

My first ever experience with a used car dealer after 45 yrs of buying used, private sale. Got a…read moretoyota highlander at good price after asking for a relatively poor gas-mileage station wagon, since i don't drive long distances. One minor repair to water pump was covered by the included 90-day, 4.5k mile pow train warranty. Sales guy Vinnie only helped when asked, no high pressure tactics, fair & fast negotiation w/o BS. Very satisfied customer here. This mom-wagon does most anything i ask of it, and will zoom out for, e.g. getting on interstates. 16 mpg, short trips, reg gas.

Went in to test drive a CPO RAV4 that had sold earlier that morning. Luis took the time to walk us…read morethrough all the available options, but nothing on the lot that day was the right fit for my wife and me. A couple of days later, Luis followed up with two new arrivals that matched what we were looking for. He provided clear out-the-door pricing on both and kept the entire process quick, easy, and transparent. Really appreciated his professionalism and communication.

Picked up our 2025 Sienna this morning. Marco is the best. He helped us every step of the way…read more Sergio and Janalys were also very easy to deal with. We came here with Costco pricing. We walked away with a bigger discount that the Costco one. Marco went out of his way to look for the trim and accessories that we want. The entire process was seamless. Will try the service department when it is time. For now the sales process deserves 5 stars.

Luis Alvarado helped me with my purchase on sat thank u to the bmw team I got my convertible finallyread more

Just bought a preowned Mazda Cx5 from Open Road BMW of Roxbury and worked with Jhoan Patino -- he…read morewas great to work with. Super friendly, easygoing, and not pushy at all. He answered all my questions, made the process really smooth. Would definitely recommend BMW of Roxbury and Jhoan specifically

After spending time looking for a used car at different dealerships, my wife found Colonial Motors…read more We're very glad she did! While the choices were slim elsewhere, Colonial had multiple cars to choose from. The manager, Jack, was a pleasure to work with. When we did select a car, he was very accommodating letting us take it locally to have it checked out, even offering to have someone take it there. After passing the inspection, the purchase process was very easy. Jack told us that if there were issues afterward, he'd take care of them. True to his word, when we did have a few minor problems, he took care of them at no cost to us. Buying a used car is always such a tedious process. Working with Jack at Colonial made it much better!

Buying a car can be stressful especially a used car . Great purchase I made and very easy processread more

I bought a car here several months ago. They were very easy going and not pushy like your standard…read moreused car salesmen. I got a good, quality vehicle at a reasonable price. They also printed out car faxes for me right away on every vehicle I inquired about.

I found a vehicle online and was emailing with Rob at this facility. He was kind, a bit slow to…read morerespond but understandable, until I asked for photos of the undercarriage in which he informed me he didn't have a lift. That tells me either they are not repairing the cars themselves or they are just not repairing them. I told him it didn't require much effort, use a selfie stick or drop to the ground and snap. Ironically, the response to that email was the quickest I received from him, stating the vehicle was sold. I didn't believe him. Hubby and I had a few other vehicles to check out in that area this was our first stop, guess what, no sold sign on it and it was sitll on the lot. We took it for a ride, the tranny whined, the bumper was smashed in a pit (photos on line had no indication of this), rust beginning at the bottom of the quarter panels (again no indication in the photos) and while we test drove it the emergency brake was frozen on, even those the brake itself was not engaged inside the vehicle. Had a funny feeling about this place, that's why we went to see if the truck was sold, in which the dealership still says it is to which I responded that I hoped they at least told the buyers of the issues they are buying. Rob the salesman told me not to contact him again. When we drove up and saw a one bay garage with all those used cars, I knew it wasn't any place we'd buy from and after driving the vehicle, we for sure knew it wasn't. My advise, keep driving by this one.

Bought a used Mercedes CLK350 for $5400, drove it less than 2000 miles before the transmission…read moretroubles haulted me. Repairs over $4000. Ive been paying off a car I can't drive for a year and half now. Beyond angry.

Be very, very careful! I bought a used vehicle and the first two mistakes were mine. First, I…read moredidn't check their asking price against the average market price for the vehicle and over-paid by a lot (my fault-was in the midst of radiation treatments and wasn't thinking clearly). Second. and this is something that I have never done before. I neglected to have the vehicle inspected by a local mechanic. Big, big mistake. Within ten days, I had to have had rotors and pads brake work done on the front and rear of the vehicle AND about $350 spent on fixing an oil leak. Other posters here have identified similar problems occurring shortly after purchase. There are only two reasons for this: (1) THEY DON'T INSPECT THE VEHICLES FOR PROBLEMS, OR (2) THEY DO BUT DON'T DO THE REPAIR WORK AND DON'T ADVISE THE POTENTIAL BUYER OF THE PROBLEMS. My advice. First check the price against listings elsewhere for similar vehicles AND have the vehicle inspected by an independent mechanic. When I was in the process of buying the vehicle, I asked the salesperson why there were so many negative reviews. His response, "you can't please everyone" is food for thought.

i was taken care of by Joe DeMartino, sales, for Sawyer Lyons. Randolph. it was of course a tough…read moredecision with all the choices i had on the website but Joe steered me very well we worked together to find me a vehicle that he knew was safe and clean. i found my car and was thrilled with the experience from Joe guiding me thru every step and Dante who was the financial Mgr explaining everything to me on each page i was signing. no surprises at all. it was very pleasant and informative and would absolutely send all of my family and friends to Joe M. he really knows his position in sales. he went above and beyond selling an auto. he was personable and enlightened me on some of the details of the car. i so appreciate Sawyer Lyons of Randolph NJ. its the only place to shop for an auto. FYI: the service area is top knotch. all class A .

2 1/2 Months Later - Still No Plates or Registration…read more I purchased a vehicle from Sawyer Lyons Buick GMC of Randolph on December 13, 2025. It has been two and a half months, and I still do not have permanent plates, registration, title, or a valid inspection sticker. My temporary plates and registration expired over a month and a half ago, making the vehicle illegal to drive. The dealership has never once proactively contacted me. I've had to call weekly and show up in person for updates. When I asked for a loaner so I could legally drive, the sales manager told me, "Why should I give you a loaner car?" I even requested to return the vehicle and get my down payment and payments refunded. They said they'd take the car back but wouldn't return all of my money. I'm making payments on a vehicle I cannot legally operate. Buyers beware.

Battery Replacement: At Ken Auto the Manager works hard at…read moregetting you the best deal for the parts required. He contacts multiple merchants, searching for the quality and the best price for the part required. It may take you a little extra time, so be patient because this can be cost effective. Also, "Ram is back". Go get your car fixed!!

Ken's auto body does professional high quality work. I took a suggestion of my Auto Mechanic and…read morewas very happy with the results.

Just renewed my second lease through Performance Ford. My opinions and review are unsolicited…read more Nothing but good things to say about my experience here. Jimmie the salesmen kept the whole process easy and had the opportunity to meet the general sales manager Jim and the VP Doug who were both very helpful and persistent in finding me the perfect F150 for my business and the best pricing offered in the area. I've sent a few of my clients there already in the past & I'll continue to refer others there. Do not let the few bad reviews posted deter you from allowing yourself a chance to experience what this facility has to offer. I stand behind my statements. Thank you PF for helping me into my F150.

It has been several months since I first raised my concerns with Performance Ford, and to this day…read moreI have received no reply or resolution regarding the poor service our family experienced. My greatest concern is not only what happened to us, but the risk this dealership's lack of communication and oversight poses to others. Allowing a vehicle to leave in unsafe condition is unacceptable, and I feel compelled to speak out to protect the public. I exhausted every avenue before posting this negative review, but silence from the dealership left me no choice. When safety is at stake, I urge others to think twice before trusting this location with their vehicle. I strongly encourage the Owner of Performance Ford to take responsibility and address this situation going forward. Customers deserve transparency, accountability, and above all, the assurance that their vehicles are safe when leaving the service department. I have attached my email to the dealership so everyone can see my concerns.