I was trying to ship a package tge lady was extremely rude and nasty and was trying to sell me…read morethings I didn't need and was trying to over charge me I belive it was because I'm a person of African decent didn't see anyone else being disrespected the way I was I will not recommend this location people of color

A terrific store with great employees. Store manager Nancy and employee Julianna are very…read moreresponsive and helpful. The store is clean and easily assessable from inside the WalMart location.

The store was clean and orderly. The clerk was friendly and helpful. He packed up my presents and…read moresaid they would go out today. The package arrived when promised. The contents were in good condition upon arrival. This is a great place for locals.

I shipped a letter on a Saturday for 2 day delivery and UPS handed it off to the usps (without…read moretelling me at the store). It sat around Reno tor a full day (Monday) and then went to Sacramento (Tuesday) for a full day. It finally started traveling to its final destination and was delivered on Friday (a 5 day delivery). So glad I paid for 2 day service. I stopped by the store to complain and no one ever contacted me about the issue.

Anytime I've needed something printed in color, or a booklet printed, I've used this Staples. My…read moreprojects have been completed in the estimated time frame. I've sent about 10 projects to them to print for me. Only once was a project done incorrectly. It was a spiral bound booklet and the spiral was added to the right side of the paper rather than the traditional left. The person working the print area was prompt to fix the mistake and I was out the door not long after. Despite the little oopsie, I will continue to come here for my printing needs.

A Five Star customer experience and a big thanks to Manager Tim. I came into scan a puzzle but…read moretheir machine could not scan it. So Tim suggested a photo! I never thought of that, and so now I have the photo enlargements I need to create a fantastic fabric tiger Art Quilt. If he did not suggest a photo, I would have left with nothing. I am so thrilled. Thank you to Jasper & Kyle in the print center for your photo enlargement skills and customer service and the price was amazing. Thank you to Heather and Manager Tim, for your Five Star Customer Service at the checkout and Amazon return center. This is truly a full service Staples. See you all again very soon. I'm so happy! Julie A

Dry helpful staff that has been great everyone I have gone in or used them I do not have many needs…read morefor shipping come up , but if I did this would be my go to for sure.

I've gone to this place a number of times to ship some things and to get passport photos taken. I…read morelike it because the people are friendly, and if you don't want to pack up the box yourself, you can pay them to do it for you and mail it for you. But one of the main reasons I go there is to give them packing materials that I don't want to put in the landfill. They will take your Styrofoam peanuts and clean Styrofoam and clean boxes because they can use that stuff, and I find that to be very helpful.

My new go-to mailing center. The guy was super helpful, knowledgeable and always has a great…read moreattitude. The kind of employee you want helping your own customers. You can mail a package anywhere but you can't buy great customer service. I couldn't recommend it enough.

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

I went here recently to get some stuff dry cleaned, and was very happy with the service. I was…read moregreeted with a warm welcome and dropping off. My clothing was very quick and efficient. Afterwards, I was given a ticket as well as text communications and updates on the status of my clothing. Overall great spot to get your stuff dry cleaned. My stuff was very clean and it was done in a very short amount of time. Highly recommend this place.

The best and most reasonably priced laundry/Dry Cleaners around. Reno is a small town with an even…read moresmaller choice of Dry Cleaners to choose from. By far, Dry Cleaners Express is the best choice out of all of them. They pick up and deliver at no charge over a large area. The owner is very hands on and cares about his customers, as well as his employees. That in itself is hard to come by nowadays. I dare you to find a quality dry cleaner, with reasonable prices, sweet-smelling clothes, and free pick-up and delivery in the Reno area. I always tell my friends, Try It, You'll Like It!!

OK I'm going to put this review smack dab in the middle. I've only been here once. But it wasn't…read moreall bad. Started out just fine with a wonderful employee that was very polite and helpful. She got me all up to speed so I could do my printing. I wish I could remember her name. Thank you for your work and helping me. However: (cue music of a doomlike quality). I went to the machine to get started on my little project. I was getting a bit flummoxed. I saw that another customer was being attended by a fella who was helping him with his issue. So I quietly waited for their transaction to finish. The employee sees that I'm waiting and comes over to assist me. I in my jovial and usually self deprecating manner explaining to him my misfortune with the infernal machine. You know keeping it light. But I don't know what went wrong. I was just communicating with this individual when he cut me off and said "let me finish". All kindness, humor and understanding has officially left my body. I have to now get out of the store immediately before I lose my temper. Because before this negative interaction I was in a really good mood. I tell him I have to go now. So I return to the front counter and return all my cards and such to the pleasant lady that helped me in the first place. Apparently I have no poker face whatsoever. She asks if everything is ok. I confirmed that it's nothing she or anyone else there has done(I'm desperately trying to extricate myself before I lose it). But, I tell her there was that guy over there who is patently rude and unprofessional. She apologized. i reiterated that it wasn't her fault. Now I'm feeling kinda half bad. This is now making me even more mad. I leave. OK that's about it. Not saying that this location is a no-go but it definitely needs to train it's staff in the fine art of customer service.

This review is for the Amazon Returns portion of the business. Companies agree to do Amazon Returns…read moreto be able to gain customer traffic and cultivate customers. I walked in midday on a weekday and the self service kiosk wasn't marked as an Amazon Returns Kiosk. I asked if it was and the clerk said only if it was currently logged in. It wasn't. I had to wait about 5 minutes for someone else that had an issue with holes in a print order. When It was finally my turn, the label printer wasn't working and only printed to a different printer that the clerk then had to find. Bottom line my return eventually got processed (about 14 minutes) but they are not shining as a place I would want to come for other business with all of the confusion and missteps.

Trevan was helpful, friendly and efficient. Quick in and out service. Located inside Walmart, so…read moreearlier is better!

Great service and has everything you need to print or ship. Conveniently located inside The west…read moreMcCarran Wall Mart.