What a beautiful place, filled with beautiful people. The horses are cared for and well loved and…read morethe volunteers there couldn't be friendlier. Great place to visit, adopt or volunteer!

One of the best around in the area. Recently took in 26 puppies from a kill shelter and are trying…read moreto rehome. Website is very helpful and so is Instagram and Facebook pages. At the moment they need a lot of help with disinfectants, cat, kitten puppy and adult dog pet food. I've taken to donating holiday presents items equivalent of pet supplies and writing cards to my family thanking them for their generous donation. Good luck deciphering the above but I think I got my point across

Wonderful shelter that puts animals first. Matt does a…read morewonderful job. Please make a donation or drop off supplies. Route 207 in New Windsor, NY

I cannot say enough wonderful things about Dr. Erickson at VETCO. She is truly one of the most…read morecompassionate and caring veterinarians I have ever met. She treats every pet as if they were her own, taking the time to listen, explain, and comfort both animals and their humans. Her gentle approach and genuine empathy make all the difference during even the most difficult visits. The vet techs and veterinary assistants at VETCO are just as incredible. They are patient, knowledgeable, and so kind with every pet that walks through the door. You can tell they love what they do and take pride in giving exceptional care. Because of Dr. Erickson and the amazing team at VETCO, I will never take my pets anywhere else. They have earned my complete trust and gratitude. Highly, highly recommend!

I have been taking my four (4) dogs to this clinic since I moved to Poughkeepsie from NYC 3 years…read moreago, and I can't say enough great things about it. My dogs see both Dr. Erickson and Dr. Rex, and they are both absolutely wonderful, knowledgeable, kind, and caring veterinarians. The tech staff and assistants are equally kind, caring, attentive, and knowledgeable. I am deeply grateful to everyone at Vetco for their services, and I feel very happy and at ease knowing that my fur babies are in good hands at Vetco with Dr. Erickson and Dr. Rex. Oh, and Crystal is also just a powerhouse of great energy, knowledge, and care. I love this place. :)

Doctor McNamara preformed surgery on my ten year old golden retriever. He is a kind, skilled doctor…read morewith an excellent team too. His assistant Allysion was amazing !! Kind , supportive and outstanding after care ! A special thank you !

We've had all our cats seen there. Dr. Whitefield is the best! Thorough, compassionate, friendly to…read moreboth patient & owner. She always takes the time we need to guide us & make us feel better about our cats' treatment. Highly recommend!

The facility is wonderful & clean .wanted to go here because it was close to our home so brought…read moreour dog in .. The doctor not listening & treating me like a clueless pet parent was not dismissed by me . I advised her he's been checked as a young dog at adoption -referencing an unchanged bald spot on our dogs head he's had since we rescued him 5 years ago , to run skin test & then recheck in a few weeks .. no , it's been done but bought shampoo I told her I already had but she didn't listen.. I bought it anyway but knew that was it as I checked out .. was told to make appointment for recheck on the recheck .. I raised my eyebrow at this, said no & left .. went back my old vet, who is friendly, a good listener,communicator & darn well worth the travel..

Been taking my senior adopted cat here for almost a decade - we think she is nearing the end of her…read morelife from what we are seeing - we call today and get told we are pretty busy but will call you back. They called back to tell us "go somewhere else we are busy" - we don't have outstanding bills or anything- it's just proof that when they see their money pit starting to dry up they could care less. A decade of visits for this cat and they won't even help her in her final days - what does that tell you about a vet? sick to my stomach over this.

My family and I had been searching for a Rottweiler to adopt since our 8 year old pup just passed…read moreunexpectedly. This is the third female Rottweiler in our family. Our first passed around three, she had cancer and it was tragic. Our current Rottweiler is 4 years old now and she's our whole world. The sweetest little love bug, much like our other two. While perusing Facebook, we came across an application for a young 1 year old female Rottweiler. This Rotty had been abandoned and left outside. We have never been through the process of adopting through a shelter. Granted, we did call, and they stated we couldn't just come and pick her up and that a meeting would have to be scheduled. We filled out the application but drove almost an hour one way, to see if there's anyway we could possibly meet her. We had full knowledge and understanding that we couldn't take the dog, and that the application process needed to be fulfilled. We love Rottweilers so much, if there was any chance to just meet this beautiful girl, we wanted to see her. Again as I stated before, we're completely new to this process. When we arrived we were greeted, not very nicely, by one of the staff members. We explained our situation and asked if there was any possible way of meeting the pup. Staff was rude, unprofessional, and stated the dog needed to "rest", and that there was no possibility of even seeing her. If that's the way things are done, that's fine, and we need to respect how these shelters do business. What shocked us was the horrendous email we received after we got home. The email reprimanded us for showing up at the shelter unannounced, like we were some evil abusive people. The email brazenly stated to "NOT" contact any members of the staff because they were "upset" that we showed up. We also got yelled at for bringing our sweet Rottweiler with us. We always travel with our dog... she comes in the car with us everywhere. It was stated that bringing another dog (our dog never even got out of our car) is "NEVER" the protocol. There's no information about this anywhere on the website, nor where we ever told this until we got this nasty email. It says , "by appointment only", on their website but again, post-covid, you have no idea who's actually doing real appointments or walk-ins and if there's a chance to rescue a dog that needs help, you take it. All of their procedures sound reasonable. The fact is that the way they handled this situation was disgusting and unprofessional. A great family, who has the means and funds to rescue a dog, especially a Rottweiler that's such a difficult and misunderstood breed, was turned away and treated like trash because we didn't follow protocols that we didn't even know were in place. We were told our application wouldn't even be processed. Again, we hold no ill will to the procedures of the shelter, I'm sure they are put in place for very important reasons. But to patronize and scold a young family trying to rescue an animal is a disgusting and unprofessional way to conduct this organization. I would never discourage any individuals from adopting animals from any shelter. I am however ashamed and simply astounded at the unprofessionalism and disregard for human dignity and respect from staff members. Don't use this shelter as your first choice.

In reference to the review 4 months ago .. yes it's all true .. very unprofessional.. I was even…read morethreatened from the owner to take my review down (which I did) honestly what's the point when dealing with people like this .. as the other review stated this review is not to discourage anyone from going to this particular shelter ...however it shouldn't be your first choice

I've been using West End Vet for years! I moved to the Hudson Valley in 1998, I was using different…read morevets recommended by friends, then someone recommended West End, I'm very happy with the care my fur babies receive here! Dr. Santiago, Sue and the WEVO staff are all great!

I brought my 2 yo ferret in as he has swallowed a foegein object. This was the only vet near me…read morethst saw exotics and also after 5 pm. I had a 6:45 pm appointment and he seemed to be doing okay so I canceled. An hr later he was lethargic and near unresponsive. I called again and they fit me in for an emergency visit. They were so kind and welcoming. Even though it was late they did not seemed irritated or rushed like a lot of vets I've seen in the past. They treated my ferret but I ended up later going to an emergency vet in Paramus NJ bc he wasn't doing great after we got home. If I hadn't utilized west end and had him starting fluids and hand fed, he likely would not be here. Thanks to their treatment and ability to fit me in, Slinky is now doing well and thriving.

You will not find a better, more caring and thorough vet in this area. Dr. Michelle is just the…read morebest. VERY clean, professional practice with decent pricing and an incredible staff.

I would advise everyone to look elsewhere as the office staff and vet are uncaring, unprofessional,…read moreand money hungry. When taking our new puppy there we heard all about the raw food diet and pills you could get through them - of course at a major markup. However, we were not advised about random Saturday closures and lied to about "free nail clippings" with every visit. More recently when we visited for a shot and asked the vet to take a one minute look at our puppies leg she didn't have time to feel it but just to observe her walking. Great service and a true animal lover right there! They also like to stagger shots that other vets give simultaneously to get more office visit money out of you. When told of our disappointment with it was suggested we find a new vet. Gladly! I wouldn't give this place another penny after the dishonesty and lack of caring over the past few weeks. Glad to find out now though before wasting any more money or trusting the care of our new family member with a business that is just out for money.