The facility is wonderful & clean .wanted to go here because it was close to our home so brought our dog in .. The doctor not listening & treating me like a clueless pet parent was not dismissed by me . I advised her he's been checked as a young dog at adoption -referencing an unchanged bald spot on our dogs head he's had since we rescued him 5 years ago , to run skin test & then recheck in a few weeks .. no , it's been done but bought shampoo I told her I already had but she didn't listen.. I bought it anyway but knew that was it as I checked out .. was told to make appointment for recheck on the recheck .. I raised my eyebrow at this, said no & left .. went back my old vet, who is friendly, a good listener,communicator & darn well worth the travel.. read more

Been taking my senior adopted cat here for almost a decade - we think she is nearing the end of her life from what we are seeing - we call today and get told we are pretty busy but will call you back. They called back to tell us "go somewhere else we are busy" - we don't have outstanding bills or anything- it's just proof that when they see their money pit starting to dry up they could care less. A decade of visits for this cat and they won't even help her in her final days - what does that tell you about a vet? sick to my stomach over this. read more

This place charges $98 for a flu vaccine when you board with them. They don't tell you that until you drop your dog off. They never mention the price or that you'll also be paying for a wellness visit, too. It doesn't matter if your dog had just been to another vet, he is going to charge you anyway. I was told the flu vaccine was required because they were a hospital. When I stated that didn't make sense because my dog wouldn't get immunity for weeks, they said the doctor was just following the policies of the kennel. The doctor owns the kennel. This is a money making scheme and it's dishonest. If you want to waste $98 when you board your animal, let them stay at Walden Animal Clinic. read more

I joke of a business . Don't waste your time go ANYWHERE else . They have no consideration of people time . The receptionist Erica there is a liar and talks out both sides of her mouth. My pup is as much my child as my children if not more some bc I'm her voice !!!! I've been rescheduled 3 times an appointment for my baby and had Erica Word would happen again . Well need a say more . NO STARS . read more

I took my pet for shots and grooming, since my dog is huge and keeper outside they had to medicate him, but the medication wasn't strong enough so they gave him more, and again more. I wasn't happy they keeper pumping him with meds to put him under until they could groom him. Picked him up today and he looked aweful. read more

Walden Animal Clinic - Veterinarians Near Me - Walden, New York

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OK so I wasn't sure if I was going to post this or not little. My experience here today was absolutely awful. So to make a long story short I have been caring for my my mother's animals due to her passing recently.  One of her cats became sick today so I called to try to get her in to be seen.  I explained to the receptionist that the cat was coughing up blood and having problems with her breathing. The receptionist asked asked if I was currently a client of theirs. I explained that I was not but my mother was.  The receptionist then told me that since I'm not a client I should find somewhere else to go. I tried to explain that that the cat was coughing up blood and was having problems breathing. Her response was well you should find someone that is willing to take an emergency case because we are not.  I responded with "are you serious this cat is severely sick".  Her response was yes we're not taking an emergency case and then proceeded to hang up the phone on me. This is 100% the wrong way to do business they obviously do not care about people that are not there current clients or there pets. read more

I take my cats and my dogs here. They are the best and provide my pets aka fur babies with the best care. They were very supportive when I had to put my black cat down and they really went the extra mile by sending me a card in the mail for their condolences. I still miss my Darth and I know they loved him too. You can't find a better vet that cares!!!! read more

When this business is held accountable for it's inconsistent information, dishonesty, i.e., stating something and denying it later and blatantly making things up to cover themselves, excessive additional fees for boarding that are not always communicated up front, and complete lack of professionalism, they suggest you take your business elsewhere. And when you ask them to correct their errors and business practices instead, they - all of a sudden have no availability at their boarding facility, when they previously stated they could accommodate your requested dates. This business cannot be trusted, and their customer service is absolutely abominable if you don't just go along with everything they say whether they're right or they're definitively wrong. read more

Dr. Kelly and his entire staff are so caring and efficient! Our Parker is 15, partly because of the care he gets at WAC. The clinic itself is very clean and orderly. The office staff is incredible with appointments and paperwork. WAC is also affordable and they don't add on unneeded tests and procedures. read more

Walden Animal Clinic - Veterinarians Near Me - Walden, New York

The staff is amazing - kind, caring, professional, and personable. When I rec'd some unexpected news, Dr. Kelly explained the situation to me in layman's terms, answered all my questions clearly and with great empathy. His entire manner was reassuring and positive. His staff explained the treatment plan, and associated fees, clearly and concisely. For the past ten years we've used "another Vet" but that stopped after our first visit to WAC. The atmosphere at WAC is warm and welcoming - not like the other Vet clinic that felt cold and impersonal. I did some comparative research on meds, and treatments, and WAC is very much in line with other places - in some instances they charge less than the larger clinics. if you're looking for a vet in the Walden/Montgomery/Pine Bush area give them a shot - you won't be disappointed. read more

I take my 14 year old Carin Terrier to Walden Animal Clinic. Dr Alicia Rich is as knowledgeable as she is kind and compassionate, she truly cares about the pets that she sees and it shows. The office staff is also wonderful and will go the extra mile to try to get your pet in when it's needed. I can't say enough about how confident I am with the care my pet receives or how grateful I am for the way we are treated. read more

I am contacting your office today regarding my dog Rain. I have many concerns about the way you run your business. I have taken Rain to your office since she was a puppy. When I adopted her, I took her to you guys immediately for her first visit. The first visit went great, you handled her skin itching it a timely matter. Then I trusted you guys with boarding her. You charged me crazy fee's, which okay I understood. Rain came home hungry smelling of dog urine which I have everything recorded. I did not bring that up to you guys because it was my first experience I did not know if maybe she was just confused. Now fast forward to her most recent appointment. I brought Rain to you guys to help her. She was not only in pain but uncomfortable. I am ashamed in myself that I trusted in your guys to help and comfort my dog. The doctor prescribed Rain one antibiotic, which did absolutely nothing for her. As well as a fish oil vitamin. Moving forward, I specially remember telling you guys, my dog was uncomfortable itchy, her ears were bothering her, she has scabs on her neck. You did absolutely not a thing for her. If anything, you made her more uncomfortable. I am saddened that I trusted your office to take care of my pet as your own. When you did the complete opposite. I gave it a couple weeks to see if the medicine was just not kicking in. I called you guys to let you know the concerns I was having about my dog. You didn't want to do a thing for me. Just told me you would do a revisit fee. It had absolutely nothing to do with money, I would have paid whatever to get my dog help. Moving forward, I took Rain for a second opinion because obviously you guys did nothing for her. I found out, she had a skin infection from all the scabs on her neck and back as well as a double ear infection. Are you kidding me? you couldn't tell us that she had all these issues. My poor dog could've lost her hearing. I am highly disappointed in the service we received. This is not all you will hear from me. I need to make sure that you change how you work. I am so disappointed in you guys. I hope that you will find a way to make this right. Otherwise, I will be sending further information to your office or whomever may be willing to listen to our story. read more

Great care, but a little expensive in my opinion. However I certainly can't fault the vet or techs. They were very nice and caring and my babies we're treated very well. I wish they offered some kind of discount when you've got three doggies. read more

Very nice girls that work here!! Beautiful and sweet cat roaming the office. Definitely would recommend this office.

I love Dr. Kelly and his staff. They are all very friendly and professional. Most importantly, they love my dogs! Dr. Kelly takes his time during exams and answers all my questions. He is patient with my "problem child" and gentle with my little "drama queen". I trust his judgement and am very happy with the care my dogs have received at his practice. I referred my parents here and even my dad was happy! (You'll have to ask my mom what I mean!) read more

We've been going to walden animal clinic for many years! Dr Kelly, Dr Rich, vet techs and staff have always treated our furbabies and family with compassion and respect. Through surgeries and regular checkups we always felt our furbabies were getting the best care! read more

My pets and I love Walden Animal Hospital!! Never have to wait to get a needed appointment. Pricing is reasonable and the Doctors and Staff are Wonderful!! read more

For the safety of your animals, do not send your beloved pet here. While the office staff is friendly the technicians and Dr. Kelly are terrible. They almost killed my 9 month old puppy. He seems to be all about the money, which truly breaks my heart. read more

My dogs are treated by both Dr. Rich and Dr. Kelly. We find that both doctors will inform us in depth of any issues my dogs go in for. However, one of their staff members can be a bit harsh in her deliverance when checking out. Initially she was very kind but lately whenever I would question the bill she will get serious and say, "that's what it is." My dog went in for blood work on a Friday and I was told the doctor will call after he reviews the results. When I called the following Wednesday, I was told the results came in that morning and Dr. Kelly will call in the evening. The Dr. called one week later while we were vacationing I was disappointed because my husband and I have been dealing with my dogs issue for quite some time and he knew we were frustrated and wanted to take care of this issue immediately. I went to the office today to get some meds and ask about the results and was told the dr will have to call later. Ugh! read more

I love this vet's office. Dr. Kelly is great and so is the staff. Everyone is very friend and really care about the animals. I have taken my dogs, cats and rabbit there and was always satisfied. I recommend my friends to use them all the time. read more

I've been bringing my dog here for the past 7 years. The office is clean and the girls that work there are very caring and you can tell they enjoy being around the pets. I also board her there. (my dog...not the girls lol) The only thing i can say on the negative side is that it is a bit pricey for the shots but I haven't compared them to other places. But my dog is part of the family and I want to make sure she stays healthy. read more

Vet services were fine, but customer service is the worst. Paperwork gets lost and forgotten about, there's no follow through, and after moving out of state and requesting that my pet's history be sent to either myself or my new vet (over a year ago) and requesting multiple time since, still nothing has been received. I get told something different each time I call or email so not everyone that works there is on the same page either. Very frustrating. read more