The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place

We have been served by Touching Hearts for nearly 3 years and have had wonderful caregivers and…read moregood office service over that time. It has made a huge difference in my life as the primary care giver, allowing me to take time away from my loved one knowing she is safe and secure with a caring companion.

I cannot say enough good things about Home Instead and all the staff there!! I needed care for my…read moreDad, rather last-minute, due to a recent fall & failing health, and I researched quite a few caregiver agencies in NY. Home Instead had excellent reviews (which are very important to me), and of the several companies I reached out to, they responded immediately. I was, and continued to be, incredibly impressed with their awesome response time, follow up, and excellent communication. All the way from my initial questions, to paperwork, meeting with my father, and the caretakers they sent-- their professionalism is stellar!! I was always able to get hold of someone immediately, and at all times of the day, and I live in a 6 hour difference time zone! Their staff is incredible. From their administrative staff, to the caretakers they sent (we had two), they were all so responsive & so kind. I would recommend them in a heartbeat to anyone looking for a reliable, communicative, caring elderly-care agency, with which to entrust the care of your loved one. I am so glad I found them!

The Home Instead team is absolutely top notch, very professional and responsive. The care they…read moreprovide is of the highest quality!

Unfortunately -I must give them a very negative review. I…read morehave asked them numerous times to assist me in replacing a live-in caregiver who has created a very toxic environment for us. The caregiver constantly manipulates the family against each other in order to get his way. Every time I try to replace him the agency interferes and ignores my requests even though I am the one hired them and I am the one who pays the caregiver who I dislike immensely. I should not have to be a situation where I am forced to keep a caregiver that I dislike. They don't return my phone calls and they ignore my requests to get a different caregiver. Instead of working with me to replace this caregiver who has created an extremely toxic environment, the agency will go behind my back and reach out to another family member who has very little to do with the caregiving, is easily manipulated and it results in arguments about replacing the caregiver. I don't want a caregiver who is only in it for the money and who does not have patients wellbeing in mind. I constantly have to step in and make sure the patient is being cared for. I should be allowed to replace a caregiver that I have no trust in. The caregiver should not be in charge and the agency should not be in charge. Thay have made a difficult situation even more difficult by pitting family members against each other. I dislike them immensely. Be careful

Fantastic organization. They helped us find amazing live-in care for my dad within a week so he…read morecould be safe when get home from rehab. Very easy to deal with!! HIGHLY RECOMMEND.

I highly recommend Elena and Dennisee. They were professional and courteous. They answered all of…read moremy questions and made me feel comfortable. This is my favorite agency. Amazing agency with positive energy!!!

I was without job for few months and don't know where to go and look for a job and finally came…read moreacross tibetan care agency. I must say they are very efficient and very quick to get me into a placement. And current I am still doing the job and I love it very much. I recommend everyone who's looking for a job can go and apply here ! And thank you so much pema la and Eric la they so nice and helpful

This company is UNBELIEVEABLE: the help is willing, able, helpful, kind and generally fabulous. I…read morewas skeptical about having other people in my apartment, but my husband is at a point where he needed more care than I (as a business owner) was able to give. They follow-up, they care about the work that they do, and I unqualifyingly and without a single reservation, would urge anyone who needs anything from a bit of care, to a great deal of care, to hire this service (ps-they will cook, clean, and organize...whatever you need). They want to work. They are AMAZING. Julie Hutton

Kathryn is so amazing at what she does! My son and daughter actually look forward to their sessions…read moreevery week! Not only is she extremely knowledgeable but she is also kind and caring. She immediately understood my son and what he needed. She creates a fun and warm atmosphere to learn. Kathryn is a gem!

Kathryn was an extraordinary therapist to our daughter. She was warm and caring, our daughter…read morealways came home with a happy smile. She truly goes above and beyond to help your child as well as keeps you updated on everything. She was very open with us (parents) and would communicate any issues or concerns we had and kept us reassured! I would definitely recommend her to any of my friends/family!