Being an RN for many years I have over 18 years experience with hospice and palliative care. Care…read moreline hospice by far was the worst patient care I have ever witnessed. My grandmother went without morphine during her actively dying stage due to " we are trying to locate the nurse. " We waited four and a half hours after my grandma had passed before the hospice nurse arrived to pronounce her death. No compassion, multiple delays and additional stress that is not needed during this difficult time.

From the owner: Careline Health Group is a value-based alliance that provides Hospice care and Physician Services…read morefor elderly individuals with complex health issues and terminal illness. Based in the heart of the communities that we serve, we deliver exceptional care to patients in the comfort of their own home setting.

I strongly recommend that any family look elsewhere for end-of-life care. Our experience with Elara…read moreCaring Hospice, Fort Wayne IN, was clinically negligent and at times, heartless. We made the mistake of trusting Elara Caring Hospice with our loved one who is a man with significant Developmental Disabilities. He lived in a Group Home. His mother was a part of his everyday life and has been for all his 50 years. We have too many complaints to list all here (and yes, we will file them with the state and Feds), but the most basic promise of Hospice Care is pain management, and Elara failed this repeatedly. They allowed his pain/comfort/seizure medications to run out on several occasions, leaving him to suffer for periods without any relief. An Elara nurse documented that no harm was done by this each time. He had a Developmental Disability, but he DID "feel pain." It is Ableist to claim otherwise. I assure you that withholding his comfort medication had adverse effects for him, just as it would for you. Their communication was consistently poor throughout the process. Our emails, calls, and texts went mainly unanswered. The height of their coldness occurred when he passed away in early December. An Elara nurse called his mother and said, 'Mr. X is deceased.' There was no empathy, no comfort--just a clinical statement of fact. Two days later, an Elara staff member called her asking if he needed more supplies. When they were reminded that he had already died, the agency went silent. There has been zero outreach to his mother--no condolences, no offer of grief support, and no one from Elara even checked in with her. I finally wrote them 11 days after his death and demanded they remove the rest of the controlled meds with his name on them from the Group Home as there is liability if they go missing. Elara Caring was not a family support system for us; in fact, they treated his grieving mother with total indifference. As she wrote in a narrative preparing the complaints: "No condolences, no acknowledgement of my son's life. Nothing. He is my son. His life mattered. He deserved mention. He deserved respect. And quite frankly, so do I." His life DID matter. His death matters. We cared but Elara Caring did not.

Quaintly the supplies my wound care wanted me to use were too expensive and the agency couldn't get…read morethe supplies or I even had 2 visits at 11pm at nite instead of appropriate times. The staff are so overworked when the corporation took over the quality of care went down. The agency seem to care for the money more than care. I was told frequently corporate doesn't want us to spend very much money

Sometimes you need assistance providing the proper care for your loved one. We recently found…read moreourselves in this situation and didn't know where to turn. We called ComForCare Home Care and have been totally happy with their professionalism and care for our family members. They are prompt, caring, willing to go above and beyond, attentive to details and we would highly recommend using ComForCare! Living in Cincinnati and our loved ones living in Adrian, we needed more help than we could provide and ComForCare stepped up and did just what we needed for them to do. Thank you for your service to our family.

From the owner: With home care services, our office can provide personal care plans through an in-home evaluation…read moreand interviews between the client, family and the ComForCare team to help determine the best plan of action for the individual based on their specific needs. ComForCare Jackson, Michigan can help individuals with daily activities. Our dedicated caregivers can be available for as little as a few times per week or 24 hours a day to provide care.