These care giver companies all sound wonderful initially, only employing competent staff but this…read morehas been, after employing several, far from the truth. I will not be using this company again. The only caregiver of several that we had caring for my elderly wife that was fully capable among other things didn't show up and without notice/approval someone else did.

Wonderful place with amazing staff, friendly caring caregivers, and 24/7 phone lines. They are…read morealways available when you need them and can depend on them when life is challenging for seniors. They provide private duty care, non skilled home care for adults.

Senior Helpers is very reliable and dependable. They take very good care of my dad. They treat him…read morewith love and respect. The caregivers are friendly, attentive, kind, caring, knowledgeable, and professional. The office staff is friendly and helpful. The owner is very nice, accessible, extremely helpful, and a joy to speak and work with. I have been using Senior Helpers since 2012, 5 years now. My dad loves being able to live at home and he receives wonderful care from his caregivers . We are so blessed to have Senior Helpers. I have and will continue to recommend Senior Helpers, Orange Park, Florida to my friends. They are simply the BEST!!

From the owner: At Senior Helpers West Jacksonville, we go beyond traditional home care to provide personalized,…read morecompassionate, and specialized services for seniors in our community. We understand that every individual has unique needs, which is why we offer tailored programs like Alzheimer’s & Dementia Care, Parkinson’s Care, Chronic Disease Management, End-of-Life Support, and Transitional Care. What truly sets us apart is our commitment to veterans. We are passionate about serving those who served us, and our Veterans Care Services program helps former service members navigate VA benefits and receive the in-home care they deserve. We’re not just another home care agency—we’re part of the Jacksonville community. From partnering with senior living facilities to engaging with local groups like the Westside Jacksonville Parkinson’s Support Group, we ensure that seniors and their families always have access to reliable resources and support. Plus, with 24/7 availability, families have peace of mind knowing that help is always just a phone call away. At Senior Helpers West Jacksonville, we don’t just provide care—we build relationships, enhance independence, and improve quality of life. Because to us, caring is more than a job—it’s a calling.

I must say, when I first called and spoke with Shari at Granny Nannies I had no idea what I was…read moredoing or what I needed. After answering all of my questions and concerns I went in to visit their office. Shari and Sandy both are super nice ladies! My stepfather has been in and out of the hospital and rehab facilities since last April 2015, he was being discharged for home and my mother, whom just suffered from a heart attack was the only there to care for him. He is wheelchair bound, with stage 4 ulcers on his back and feet and suffering from moderate Dementia. There was no way she could do it anymore. Getting him home took some time, the hospital would call and say he was being discharged so I would set up times for the caregivers, then the hospital would cancel the discharge. This happened on several occasions, I finally broke down with Shari on the phone because I was once again cancelling their services. Finally, he made it home, his first caregiver was Robin, mom fell in love with her. She and all the rest of the people have been so understanding and loving towards my parents, we couldn't ask for better people to look after them. Currently, their services are being used 24/7 with two shifts a day. The best thing is my mom feels comfortable around them, several have even offered or cooked their meals for them. As this is a difficult situation that will ultimately end with Hospice Care I cannot say enough wonderful things about how Granny Nannies has treated our family. I will definitely remember them if the need ever arises again and would recommend their services to anyone. Thank you from the bottom of my heart.

We have had a wonderful experience with Granny Nannies in Jacksonville, Florida. For the last…read moreseveral months, they have been providing home health care and personal assistance to my elderly step-mother with major health problems, and more recently to my elderly father as well. We have been extremely pleased both with their office staff and the in-home caregivers. Sandy and her office staff have been remarkably helpful, responsive, and patient in dealing with occasional last-minute schedule changes, and have also been a huge help in advocating for our needs with the long-term care insurance company when the insurance company tried to waffle about the level of care and the percentage of the costs they would pay. In the home, both Felicia and Chastity have been hardworking, trustworthy, and eternally patient in dealing with the demands of caring for very elderly, and often demanding patients. We recommend Granny Nannies without any reservations whatsoever.

Terrible care. Caregivers on their phones when working. Admin staff personally insulted my…read moreelderly sister, comparing her to a Macdonalds hamburger. I was promised an apology but never got one. Service is NOTHING like what is depicted in their commercials. Beware, stay away!

Home instead provided round the clock care for my mother in her home for 3 1/2 years. The…read moreoutstanding staff went above and beyond to make her life happy, safe, pampered, all while allowing her to maintain a sense of independence. Her only wish in the last years of her life was to stay in her home. I believe staying in her home was a strong positive to maintaining her overall health. As the daughter of an aging parent, Home instead gave me peace of mind knowing that all was safe in my mother's home when I could not be with her. Her caregivers brought the world to her. They shared their lives with her. I cannot say enough about the people Home Instead brought into my mothers life. Her home was filled with love and laughter thanks to the wonderful team at Home Instead. Mari Jacksonville Beach

Well, that went downhill fast. My first experience was 5 stars. But after I walked out of the…read moredoor - 1 star. I was having some problems with my sleep apnea machine. I left a message a week ago and nobody got back to me so I just showed up here one morning at 9 AM. Tiffany greeted me at the window and asked if I have an appointment. I told her I did not because I did leave a message over a week ago, but nobody got back to me and I'm having a problem. She was friendly and was able to get me a new mask, but I should not have had to drive 30 minutes because no one returned my calls not to mention their billing absolutely is an abomination. You call and get people from another country and never really get anything resolved. They send random bills for high amounts titled "supplies" I have to call and ask for a breakdown. They billed my insurance company for the "humidifier" on the cpap machine, but the humidifier is PART of the machine, the machine would not work if you removed that. Hopefully someone will look into this company as fraudulent billing practices and up their game with customer service

One star too many. Between taking months to get a replacement when my cpap died they just billed Me…read morefor supplies they said the sent Jan 2025. I had a record of paying my outstanding balances in full on May 2025 but after being run around all morning I just paid the $7.59 my time was worth more than that.

This is an amazing facility and staff! They put the patients first. Great care!…read moreBarbara and her team really care about their patients. The food is 5 star!

Finally, this Facility has a perfect bill of Health from the Agency Health Care Administration that…read moreSurveys Assisted Living Communities. Few facilities can claim this distinction.

The staff at Comfort Keepers Jacksonville FL provide professional, caring, and reliable service. I…read morewould recommend them to anyone who needs assistance in the home, even for just a few hours a week!

From the owner: Comfort Keepers of Jacksonville, FL's mission is to improve the lives of elderly as well as help…read moretheir families through localized services such as: housekeeping/homemaker, personal care, transportation, medication reminders, end of life care, respite care

Terrible experience. Not who you want helping in your time of need. The night before day 1: they…read moreinform us they won't be coming because the amount of time we needed them wasn't worth it to them. A stern call changed that. Day 2: they sent an unvaccinated CNA to assist despite our specific request to only have vaccinated attendees in our home due to immunocompromised people in the home. Day 3: CNA shows up very late and does nothing all day. Made no effort to do even the basics such as changing diapers despite prompts. Day 4: early call that nobody was coming and backup wasn't answering their phone. Cancelled contract. Do not use.

From the owner: At American In-Home Care, we believe being independent should not mean being alone. We specialize…read morein in-home caregiving to allow seniors and those in need of aid to live and age in the comfort and familiarity of their own home. We always refer qualified, credentialed, screened, and insured care providers, and we guarantee to match you with a care provider that is right for your family. The Nurses (RNs), Certified Nursing Assistants (CNAs), Home Health Aids (HHAs), and Companions we refer can provide a variety of services, including: + Companion Care + Personal Care + Alzheimer's & Dementia Care + Post-Surgery Care + Respite Care + Skilled Nursing + Hospice Support + Assistance with Daily Activities We recognize that every caregiving situation is unique. When you schedule a complimentary in-home consultation with a local AIHC professional, they will visit your home and help you determine what services are needed, and which care provider and care options are right for you and your family. We service the Florida metro areas of Orlando, Jacksonville, Tampa, The Villages, and Daytona Beach. Contact us today to set up your free, in-home consultation!

they took care of my father and we were so happy with the way he was treated. they were always…read morepunctual and made sure he took all his medication. they always informed me of any changes in behavior or changes in appetite. They let me know if his physical therapist didn't show. My father was always clean and happy. the owners were very responsive to our many questions and worked with us to make sure he received the best possible care. They were really helpful during this difficult time and i am so grateful to them. I highly recommend them and know you won't be disappointed.

From the owner: Best caring home health areas in Jacksonville, St Augustine, Palm Coast and Daytona Beach.read more

Our association with Amada Care was terminated due to unacceptable conduct by one of their…read morecaregivers and the agency's handling of the matter thereafter. The experience raised serious concerns regarding professionalism, respect, and ethical responsibility in the care provided to elderly individuals. Given these concerns, we concluded that continuing the relationship was not in our best interest.

I love the professional and friendly owners and how they hire only qualified CNAs to care for your…read moreloved one. I highly recommend this agency! I would definitely use this company and tell everyone I know what a wonderful place this is to work as a caregiver or hire to care for a loved one!