This place is fantastic along with the customer service. I came in because of an exhaust issue,…read morehaving no idea what was going on. When I got in there they looked at my car and welded a crack in my exhaust free of charge for me. The whole process took about 25 minutes.

I got a deal on Groupon for interior, exterior detailing and headlight restoration and would…read moredefinitively come back. All those services cost $146 total, usually just one service comes out to that total. The start were so kind and easy to work with. Thank you!

Jeep service…read more Started with drop off on Friday, August 1st 8:00. A rental was reserved & assigned to me because advisor stated Monday would be the earliest completion. Text message received Friday afternoon at 2:13 pm stating that our jeep was dispatched to a technician. More on this later but I considered a positive & that we would at least have a diagnosis. No further updates though I did reach out at 4:51 pm hoping for new information, no response. Monday August 4th came & no over the phone updates and only text messages after I reached out. 1:16 pm Message was "Andrew, wanted to check in and let you know that we're still looking into what exactly is going on with the vehicle. I am hoping for an answer by later today but worst scenario it could be tomorrow! --Jared Harvey Coon Rapids CJDR" Tuesday August 5th 8:04 am - finally received the diagnosis and the technician was working our Jeep. All via text message & asking for my approval via an electronic form. The technician's diagnosis video was helpful but I would have preferred speaking to someone to understand the repair cost breakdown etc. Later with No updates I reached out for any new information. The advisor stated that they needed to obtain parts( rear shocks ) from another dealer but were striving to have done on Tuesday 3 days into a fairly basic diagnosis & repair. All through experience I was the one reaching out for updates. Tuesday afternoon asked for an update stating I could not afford another day of rental fee. Advisor stated he would not charge for the additional time. Wednesday morning was the target for completion. Wednesday noon reached out for the 4th day update - no text or call back and so I called at noon and left a message. 1:13 pm - Received a message that the dealership was having internet issues but he would keep me posted. Again another day with all communication by text, no follow up personal phone communication apologizing for the inconvenience & unusually long repair time. At 2:33 I texted that I was coming to the dealership to wait until the Jeep was done as we had a concert to attend. I had other errands to attend too so I was not going yet. Important things like picking up prescriptions & picking up my wife for a concert. 4:01 pm received an automated message stating - "Final bill came to $1503.77 out the door. --Jared Harvey Coon Rapids CJDR" Additional information- This cost does include $100 for a Jeep Renegade rental. So a pretty expensive diagnostic cost of $260 plus and the parts & labor to replace 2 shocks. 4:15 received a text that Jeep was done- "Hi Andrew your vehicle services are complete. You may use the attached links to review and pay your invoice online (link to view) Thank You again for choosing Coon Rapids Chrysler Jeep Ram Dodge as your service provider - Jared Coon Rapids CJDR" Upon picking up I asked about what does dispatched to a technician mean..? Advisor on duty stated it meant that a technician was assigned to my jeep and was to perform the diagnostics. Overall a stressful situation that has me believing I need to switch vehicle brands where I can receive personal & effective & efficient service. Sad to say, I have started to search for a new vehicle and not a Jeep as other Jeep dealerships rated no better than this one. If I could give a negative point I would.

They fucked my car up so bad that my heat is broken now. 21k miles and 60k down the drain. Just got…read moreit back after nearly a month at the dealership because they kept fucking it up trying to fix the air con only to find out they broke the heat. Oh and my warrenty ends next month so thats convenient. This dealership is lazy and poorly run. Do not buy from this dealership. In fact, do not buy a Jeep. It will be in the shop non stop because they cant figure out how to make a decent vehicle.

I can't say enough about Mila. Her thoughtfulness and honesty throughout this whole process was…read morerefreshing. Mila and Max brought a wealth of knowledge about Enterprise and the car I bought. I can honestly say this is the best experience I've ever had buying a car. Your great at what you do and your customer service is beyond what I could have hoped for!! Niki M. Sent from Yahoo Mail on Android Show more

Sales person scheduled us for a 5:30 test drive. We arrived early and were not attended to until…read morealmost 5:40. We were then told we would not be able to meet with the sales person that scheduled us, instead a "team member" will be with us shortly. We sat until close and were never attended to. I no longer have any interest in the vehicle. Based off of pure principle I will never purchase at this location. I will also advise anyone who will listen not to purchase at this location. Very poor customer service and time management, thanks Peter!

I would never bring a vehicle back here again service tech Nick is the worst very rude and…read moreunknowledgeable

Mai and the team at North Country Ford were really great to work with. I got the exact truck I…read morewanted and they gave me a fair price on my trade in vehicle.

We came in on a mission, knowing what we were there for and ready to buy, as long as everything was…read moreat it seemed. The number of photos and angles of each shot left little room for surprises. We'd wasted plenty of time heading out to look at other trucks where pictures were intentionally deceptive, so, that was refreshing. We did our test drive with a copy of our license. On return, we had a couple of questions about exhaust mods done by the previous owner. There was no attempt to spin answers. We had an open discussion and shared information. We felt we were treated fairly, with no shady business practices. They were neither pushy nor evasive. Ultimately, we left with the truck. Bonus for feeding us monster cookies while the paperwork was being wrapped up.

Bought a car from these guys at the end of August and they have yet to produce a title. I wish I…read morehad done more research on them. I'm not here necessarily to bad-mouth. I'm here to honestly warn you about these guys. I was in contact with Ashlee, I'm not sure which family member she is but she doesn't know anything and refused to tell me why I don't have a title. I contacted the DMV, and they revealed that there was a problem with the title between them and Perfect 10. I tried again to discover what the issue is. Silent. The son, I don't even know his name, is never around and doesn't return calls. The problem is he's the only one that knows anything and he's nowhere to be found. At the end of the day, do not buy cars from ppl with questionable business practices. I got screwed but you don't have to. They don't have anything here that you won't find at another, more reputable dealership. I'm going to the DMV today to talk to the Dealer's division since 2 months wasn't enough time for Perfect 10 to obtain correct and legal documentation. I will update this review when I find out exactly what's going on and exactly how sketchy Perfect 10 auto is.

The steps work great while in setup/connect mode. However, when the setup completes all the…read moreconnection gets lost and disconnects. Therefore, just like in airplane mode there is no connection to the app and my 2023 Toyota Dash Cam is blind with the green power light on. This is true with both I-Phone 8 Plus version 16.2 and my husband's Google Pixel 4 Android (updated to Android 13). The results are exactly the same. No dashcam. To be clear. The dashcam works through setup and I have access to all files. But, neither waiting 3 minutes to automatically go to the green power button upon completion, nor pressing it once setup, it DISCONNECTS and stays that way.

They don't feel the need to contact anyone back unless it benefits them. I'll be taking my business…read moreelsewhere

Excellent experience!!! Everyone was friendly and knowledgeable. Got a very cool car at a great…read moreprice! Very happy!! Will shop there again

Recently purchased a 1974 Cadillac here. The fellas there are beyond good at what they do and know…read morehow to slice a fair deal. If I could i would rate them 10 stars, I am a barber by trade and word of mouth travels fast, cannot tell enough people how great of an experience This purchase was. Will definitely be shopping there again !

Came in for a recall repair. The service took over 3 hours due to my request for wire diagnostic…read more The representative was great and explained things well. Disappointed they charged me 160 for a diagnostic which I requested specifically to locate a faulty wire. Came out not knowing which wire exactly so I feel it was a waste of time and money. Quoted me 6k for harness replacement however the wires int eh fuse box was the issue not the harness. They didn't tell me anything I didn't already know so I'll search out other alternatives. Overall 3/5

We will never be doing any business with this dealership ever again…read more First of all, this place took my girlfriend for $1,000 claiming that her timing belt had never been replaced and needed to be done when we have the paperwork that it had already been done. They didn't bother to ask her if it had already been done and she didn't know any better, they had her in tears and she agreed to have it done. They used scare tactics on her and made her believe it needed to be done or else it would do damage to her engine when it broke. It was done 2 years ago and had less than 20k miles on the belt and was in no danger of breaking any time soon. Of course they didn't even bother to show the belt they replaced because they know damn well that it was perfectly fine. Her car was brought in for her eps light and clunking in the steering wheel when you would turn the wheel. They claim they went through it and found that the eps motor was faulty internally and needed a $3,145 repair. This other dealership we took it to instead didn't even have the car in their shop and mentioned over the phone that it's likely a coupler causing the issue and a $450 repair. Sure enough, that's exactly what it was and it's no wonder Jeremy was continuing to try and pressure my girlfriend to get her car in to get the $3100 repair done. I highly recommend that you take your car and get a second opinion before getting any work done through this place before they try to take you for a bunch of money for completely unnecessary work as well.

Hi everyone! Be Aware! Here is my story: I found a car and texted the owner or the seller right…read moreaway. He was nice and agreed to sell it to me after some conversation. We exchanged phone numbers and I guaranteed him to buy it and even proposed to send a deposit if he wants. Later in the evening, I checked the airplane tickets and almost got them for me and my oldest son. Next day, just in case, I decided to call him - and He was literally selling the car to someone else. I was shocked. I was the first, I was ready to buy it, guaranteed, instead of discussing any matters - he just sold it to someone else! Unbelievable. I would recommend to avoid the company!!! That's a bad practice and I'm sure eventually, they will not be better off but instead, worse off.

I can't say enough about Pavel and the team at Spring Lake Park Auto! These guys are true pros,…read moreespecially if you're a Tesla owner. I took my car in for some body work, and their expertise with Teslas really put my mind at ease. Pavel's knowledge of the details and specific needs for electric vehicles is impressive. Beyond the great quality work, they were efficient, friendly, and kept me updated throughout the process. The car looked pristine when I got it back! Highly recommend Spring Lake Park Auto for any body work or maintenance needs--Tesla or otherwise!