I'm from St. Paul, MN and needed to store a large printer for just one month…read more at Jag Storage. Joan, the owner, was super helpful and accommodating. Unfortunately, the printer was a beast at 440 lbs. and we had no way to unload it at Jag. Instead, we drove to a moving company, which had a forklift for the job. Joan was very understanding and sweet about the whole thing.

I just picked up my RV from JAG again today. The place is clean and totally secure. Cameras all…read morearound and the storage for my office files is clean and nice and cool. This is way cheaper than Uncle Bobs and much more convenient for me.

I would not recommend this storage facility to anyone storing a valuable vehicle. During heavy rain…read morein Houston, the parking lot flooded badly enough that my limousine sustained significant water damage, costing me over $5,000 in repairs. A storage facility in this area should absolutely be prepared for the kind of rain and flooding Houston regularly experiences. After this happened, I decided to move my vehicle to a different storage facility with better conditions. Since I would no longer be using my space for the final month of my contract, I asked if they would refund or prorate the remaining time. They refused. So not only did this facility contribute to expensive damage to my vehicle, but they also showed zero flexibility or customer care afterward. Very disappointing experience overall.

horrible my payment was never the same I didn't make any adjustments or changes to my account and…read moreit changed every time I turned around so I am currently moving to a different storage facility! thanks for the heads up about price adjustments smh ‍

A huge thank you to Amanda for helping me get the right storage unit and making everything easy for…read moreme.

BEWARE OF RATE INCREASES…read more When I signed up for my unit in Nov 2023, it was for $92/month. Now it's $172!!! Almost doubled!! I called to ask why and was told " every few months we check the going rates and units available. Rates will increase every few months". What is the point of signing a rate agreement?!?!?

I've been with them for three years. I think they are excellent choice for storage. I recommend…read morethem to my family friends and even you go ahead. Give them a call.

Honestly I never ever write reviews but I genuinely had a great experience!! Jenna was very…read moreknowledgeable and friendly and patient with all my questions! Llitch also helped me and was very kind! I have moved a million times on a budget and have used a ton of different storage facilities but by far this was the least stressful experience! Especially with their deal they have going on right now. I am also pleased to know they have security alarms on the units! I have never used a unit with alarms on outside storage units. They also have very reasonably priced moving equipment and boxes for sale. I don't understand why the reviews are so low. I didn't read them but I know I had great service

Tiana Turner was very helpful at this location, and very professional. The move in was smooth,…read morethank you!

I received top of the line coustomer service from the manager, Jennifer she showed me two different…read moreunits. I am so thankful that I found what I needed. The location was clean. I would recommend this storage facility to anyone that I know that needs a facility to rent. Thank you so much for all that y'all do and thank you for helping me.

Terrible. Avoid this location of Storage Sense…read more A few major security issues at this facility such as: 1. Gaping hole in the chain link fence at the rear of the facility large enough for people to crawl through. 2. NO lighting at night at any of the public or indoor storage areas. The light fixtures are there but why are the lights not on? None of them seem to be activated by motion. 3. Mentally/emotionally challenged man wanders around the entrance to the facility and sits or lays himself on the property of Storage Sense, right in front of the office. The manager doesn't seem to care. 4. The security gates are repeatedly left open during the day and are not closed. So basically anyone can drive through the facility. I told the manager about this and she said she was unaware of these security issues. 5. Management seems completely oblivious and/or doesn't care about any of these safety and liability issues. Store management seems incompetent and unaware of alot of things. Would you want your belongings or you and your family to be subjected to all of this? See my Google review for more info.