The most effective oil change company I've ever been to. They will get you in and out faster than…read moreany oil change only store out there. Super polite, and are very attentive while you wait. The service is excellent and it won't matter how many cars are in front of you, you won't be there long at all.

Fast, convenient, terrific service, and no frills affordable oil change…read more Just drive up and usually there's no wait. In and out within 20 minutes even though they say 10 minutes. And you can hear the quality control as they call out to each other specifically each step of the way to make sure that they do the oil change perfectly with no leaks. Very friendly and courteous. Synthetic oil change $59 but frequently have specials like back to school with $20 off. And you get a free drink coupon on your receipt for the convenience store right next door

I want to give a big thank you to Crash Champions in Jonesboro for their professionalism and…read moreexcellent service. The issues I experienced at another location were fully corrected here, and the team went above and beyond to make things right. They repaired my steering wheel at no charge, kept me informed throughout the entire process, and treated me with the respect and care every customer deserves. I especially appreciate Shawn King, Todd, and the rest of the staff for their professionalism and willingness to step in and ensure the situation was handled properly. My experience at this location truly improved my overall view of the company. They truly made me feel valued. If you want a team that stands behind their work and takes customer concerns seriously, the Jonesboro location is the one to trust.

My husband and I have been going to B&L since James owned it. We decided to stay and give Jeremy a…read moretry to see if he would keep it the same. The first few years, he did. Jeremy was honest and up front about our vehicles needs. Today- I scheduled an oil change appt 2 days ago. I showed up 5 mins early today and the guy at the counter checked me in and said that my regular $50 oil change will now be $130. I asked why and he proceeded to say "sign of the times changing" spill. I said fine, thanks for letting me know and I sat down. An older gentleman in the waiting room asked the counter man what the $120 charge on his bill was and he said something about mounting and that they "put that on everybody's invoice". The gentleman then asks what if he doesn't want it? Counter man says they can take it off. Once the gentleman pays and leaves, the counter man looks at me, shakes his head and says "old people, right?". I don't respond bc I'm irritated about still waiting. 30 mins later I asked him how much longer until my car would be pulled in and he said he's waiting for his mechanic to get back. He grabbed his phone and walked out into the shop. When he returned several mins later he said his mechanic was about 5 mins away. A female customer walks up to check out and she asks about all the new faces around there, are they new? Where's Jeremy, things like that. Counter man says Don (or maybe Ron?) was new manager and they made some changes. Jeremy was still "in and out" he said. At this point it's been 45 mins after my appt time and my car was still sitting out in the parking lot. I told him he can give me my keys back and I left. He did apologize for the wait..but at this point he made an appt with me 2 days ago for this time slot leading me to believe he had a mechanic on hand to change my oil and bad mouthed a customer to me. I am not interested in this kind of customer service. Things were much better when Jeremy was there. My husband and I will no longer give them our business. I already found at least 2 other oil change places that are cheaper. It's just sad.

I have been bringing our cars and trucks here for 25+ years. When James sold it recently, I hoped…read moreit would retain the integrity and professionalism he had established, and so far I haven't been disappointed.

My Goldwing 1800 2002 needed some TLC and they took care of changing the steering bearings,…read morereplacing rear shock and installing steel wound lines, new tires and every time the job was above expectations. Also have a GL 1000 1976 and had carbs rebuilt with no complaints at all. Their pricing is reasonable, great staff and very accommodating. Would not think twice in recommending their services. They know their stuff. Nelson

If you own a motorcycle and live or travel periodically through the Stockbridge/Atlanta area, this…read moreis the place to have it serviced! They are more knowledgeable of maintaining Honda Goldwing than most Honda dealers and have many of the accessories, clothing, parts, etc in stock. The owner reputation has superseded maintaining two and three wheel though, as you'll often see other makes of conversion kits in for service.

Took our 2008 Tundra truck to get the air condition service.. he quoted us 1300 plus.. parts of…read morelabor.. we paid $800 up front for parts.. truck was there for over 2 months.. just took it out August 24th 2026.. air conditioner still does not work .. ask for our money back.. he said he'd give us our money back for our parts.. but only gave us $200 of the $800 he took from us.. Justin is a shyster and a liar and a manipulator .. don't take your car there cuz all you do is get the run around

Horrible!!! I was…read morereferred to Pro Touch Auto by CarShield, and my experience has been a nightmare. My car was towed to their shop and kept for over four months, only to return with new problems they caused, including a gas leak, missing undercarriage, and a turbo cover that was never replaced. I had to bring my car back several times for issues they created. My cover to my engine was left off and the under carriage cover was not place on properly and cause it to drag causing more problems. Despite claiming the work was under warranty, they refuse to honor it and will not return my calls. I have called from other phone numbers and the owner Justin answers and have lied to me several times that he'll get back to me and never does. My car not drivable and has been for months now due to the poor workmanship, missing parts, and total lack of accountability. This has caused me enormous stress, financial hardship, and frustration. I trusted them based on a CarShield referral, and the experience has been completely unprofessional and unacceptable. Avoid Pro Touch Auto in Fayetteville at all costs. I hate that I have to write this review and held back from doing so because I thought that Justin would do the right thing and fix the problem his shop created. I am totally disappointed and wouldn't wish this on my worst enemy!!!! Services General repairs & maintenance

Don't care if you employ female mechanics if they can do the job right. Paid $1,000 for a radiator…read morereplacement because the car was overheating. 2 months later it was overheating again. Popped the hood and they didn't know what to do with the reservoir tank suction noodle so they threw it away and overfilled it past the fill line. Not even going to get into stealing my CD. The radiator that they put in is leaking and they won't back up their work from only a couple of months ago. Scummy place which is why they're on the side of a back road in a beat up building. I'm going to file every complaint I can. Avoid this shop at all costs extremely unprofessional.

Couldn't ask for a more honest mechanic. My car was repaired in a timely manner. Highly recommendread more

This is truly an amazing repair shop. I have used them several times over the last few years and…read moretheir quality is superb. I typically go to the dealership for basic oil change and tire rotation because they are faster and have a better discount plan. After the dealership gives me a list of all of the repairs, I then take the list to Service 1st For service. Their prices are much more reasonable, and the service is always better than the dealership. I highly recommend them and have sent multiple people to them for repairs. The service advisor, Temara is very knowledgeable and patient. She gives detailed explanations of the work and the priority of the service needed. She uses Carfax for a service history and is able to give you a pricing plan so that you can prioritize your payments. Also Tamera has been extremely helpful, giving advice on used vehicles that I've purchased and it's service history. All women in particular should feel very confident with this repair shop. I would score them a five on problem solving, professionalism, and quality of work. Their address is 2258 Lithonia Industrial Blvd Lithonia GA 30058. (770) 484-4905

I was a regular customer but last time I took my car in for engine light on. they kept my car from…read moreNov 2023-Nov 2024. 1 yr. they brought my car to my house and I discovered the passenger door had been damaged, the car was filthy inside/dirty outside. they drove it to my house cause they said they wanted to wash but they lied. they deceived me by not telling me I car was damaged. after having my car a whole year the engine light was on when I drove it for the first time the day after they brought it to my house. they deserve to be sued.

They're good with Europeans. He fixed my BMW 323(E46) and my VW Jetta(MK4 GLI). Good price, quick…read moreturnaround time. He gets the car done early, which is always good.

Charged me $60 to read my engine light and let me know this after they did it. 100% do not go here…read morethere are plenty of better repair shops around