Took a lot of time answering dumb questions , like where's the pilot light. Fixed a fireplace and…read moreadded a new one. We're cozy now ready for winter Thank you

Wow! I recieved my grill with a broken hood. Wouldn't open. I emailed the returns folks, and a week…read morelater they had FedEx picking it up snd the next day after that, dropping off the replacement. This is my favorite grill ever. The customer support is amazing. The grill is amazing. Best steak I had in years. Thank you@!!

Bad customer service. I've attempted to purchase a grill 10 times. First order went…read morethrough(stated created on Grilla's website), but nothing ever shipped. I reach out and was told that the order didn't go through. I attempted to place it again, but orders failed. I was told that this was on PayPal's end. I reached out to paypal and was told that nothing was ever submitted or declined from them. Grilla never offered a solution, other than to try again. I tried again with an AMEX card, it was billed, but then immediately returned. I called AMEX and was told they approved it, but Grilla credited it back. So i tried a Visa, order went through, card was charged, but Grilla said the order never processed. Worst of all, after all of this, their solution: Try to place an order again! Grilla would not look into the fact their payment processing system is broken, wouldn't even acknowledge it. Dodge a bullet with this one, if this is how they treat a potential customer(someone trying to spend money but hasn't yet), how do their treat their existing customers?

We just purchased our second outdoor dining set from Watson's. The first one was great but our…read moredaughter needed a set and we wanted her to have something that would last so she inherited our 5 year old set that was in nearly perfect condition. Our new set is slightly smaller and fits our space better. After searching all the big box stores (WM, L, HD) and club stores we could not find anything as nice or at a reasonable price. So we purchased another solid decorative metal table and chairs from Hanamint. The sales person (Melinda T) was outstanding at helping us. She asked all the right questions and was never pushy. While expensive, we bought on sale so the price beat anything comparable in the market. I highly recommend Watson's (and Melinda). If you're looking for outdoor furniture in Kalamazoo be sure to check them out.

We bought a hot tub from another company and I called Watson and they referred me to Matt to move…read moreit to another location. He was very prompt, knowledge and very friendly. I would recommend him .

Update 10/15/17: Over the summer, my husband and I ordered doors for our home. When we got them…read moreinstalled, our contractor told us our custom closet door was not made correctly, this doesn't close well. We've contacted HP customer service multiple times and have walked in to talk to them. We've sent emails or pictures and measurements to show proof it's a manufacturing problem and not an installation problem. We have YET to hear from HP. It's already been 2 months since HP said they will fix our problem. I'm losing faith with the portage staff of Hp since our experience with the staff is getting worse every time we walk through their doors. Furthermore, we found out the lady we enjoyed working with to order our doors quit her job when we asked for her help. Of the three big corporate home improvement companies in the Kalamazoo area, I vote The Home Depot to be the best one to go for your home improvement needs. Even though I like Lowe's design styles better, HD overall has the best customer service. I've bought my carpet and carpet installation from HP. Both flooring associates and the carpet installers were friendly and professional. Be prepared and expect delays on getting carpet installed. We set a date back in June 2017 and had to reschedule the install twice, and finally got the carpet installed in August 2017. After the carpet installers left, I asked them to leave us the left over carpet. What I found was a large clear bag full of the new carpet with trash and dirt mixed inside. It was disappointing to see all the extra carpet gone to waste. Furthermore, when I was reassessing my furniture, I noticed the installers broke my desk, which cannot stand up on it's own because one of the legs was broken from the moving furniture. Also I've ordered custom made doors. Buyers beware on which associate you work with. Make sure you ask for an associate that KNOWS and understand doors. We first had an associate that knows how to order materials online but didn't have the expertise in doors. This resulted in us returning half of our doors back because they were built wrong. HD customer service was very helpful in fixing our issues. Additionally, I got help from the kitchen design people to help me order two cabinet doors. They were very helpful and even called me at home to confirm sizes and to order online so I didn't have to drive back to the store. I would recommend this place because of the overall quality of the customer service in multiple departments, especially if you are looking to ordering/updating/installing anything in your home. The installers could do a better job in being more careful with customer's property and discuss how to move things around so furniture doesn't get damaged.

Their return policies are terrible. 7 days for A/C products…read moreand 48 hours for appliances. I'm done with Home Depot because they are probably going out of business. Lowe's takes care of their customers and will be the only place I shop from now on. Goodbye Home Depot. Gone,gone,gone

Your total one stop shop for hunting, fishing, boating, and more. Parking close to the entrance…read more Men and women restrooms were clean and accessible. An all in one place where you can get your license bullets, fishing lures, clothes and more. Customer service with a smile. Hometown and friendly. The prices are competitive and sales are always available. Shop local And to,shop often.

I would give zero stars if it were an option. I ordered a hose from this company, they immediately…read moredebited the money from my charge card, and canceled the order the very next day claiming they did not have the item in stock after listing it as available on their website. It's been six days running and I have yet to see my refund. When I reached out to customer service via the email address they provided, I got no response.

I've been going to Hammond Hardware since I was little with my Dad, for service repairs on lawn…read moremowers,snow blower, and many other yard tools. They always did good work and the prices were real reasonable, close to home a neighborhood service hardware store But to my surprise they only work on the brand names that they sell, Big mistake to only limit it to just one name brand. With all these big box hardware stores, they are just not the friendly neighborhood service hardware store like Hammond Hardware was for a very long time. So sad

Convenient hours and always helpful, what we need is always in stock, and I always feel things are…read morewell priced.

Super friendly and helpful staff! If they don't have it in the store they can probably get it! It's…read morenice to have such a great hardware store do close.