The absolute best customer service I have ever experienced! Nothing but smiling faces while you're…read morethere! They didn't push any vehicles on me, they let me test drive and decide for myself if it was the truck for me! And it was! I've always been weary about buying used at a car lot but I happened to find an amazing deal and an amazing truck! Thank you guys so much!!! Definitely will be coming back in the future!

These people were great to me helping me when no one would !! they got me on the road and kept my…read morejob !!

So I called a salesman Elian that I had met on my previous visit to ask if they had a VERY SPECIFIC…read moretruck that I wanted. While on the phone my salesman located the exact truck I wanted and told me it was his day off but if I was interested he would meet me at dealership. I told him yes I was interested and that I was on the way. Upon arrival a lot of the paperwork was done but there was a catch, I already had 2 auto loans and to get a third is impossible. Well almost impossible, because Elian and the team at I-75 Autos not only found the perfect vehicle for me but got me the loan I wanted on my terms. Other branded dealers of this company should follow what these guys are doing to the tee. Thank you again to Elian and the whole I-75 autos team.

I did not purchase a vehicle here, however I did drive an hour+ from Jacksonville and can share my…read moreexperience with others. Johnathan G(sales person) was great. I placed a request for information and photos on their website and received a text from JG later that evening. I asked if he could send me additional photos as well as how many keys came with the vehicle. Sure enough I got the answer and pictures the next day, even a video of the vehicle. We informally agreed on an out the door pricing with Tom O(Sales Manager) at $17,500 out the door. That was pretty much the reason why I drove all the way here. I figured if someone could confirm a simple request and we could agree on a price, it would be worth the drive. I made a last minute appointment but luckily JG was available Okay - Here's the reason for the two stars. The dealership's atmosphere leaves a lot of be desired. The music was way too loud btw. I waited a while because the car was still being detailed and when it was pulled around it was still dirty. It was washed but with minimal effort. There were soda stains on the driver and passenger side as well as smudges etc on the windshield. The battery to the key(s) was dying. The vehicle was still in trade condition it appeared. The test drive went smooth. Once we got back to the lot I checked out the exterior of the vehicle. Everything worked as it should lights, hood latch, trunk latch, gas door took a few tries. Once I popped the hood I noticed that the battery terminal was rusted - Both the negative and positive. The piece that holds the hood lift in place was missing. I'm a big stickler when it comes to how everything looks under the hood... At that point I wanted to turn away but I figured why not let's see what we can do on pricing and I can figure out the rest. Once I received the offer at JG's desk it was at 17,900 which was higher than the amount we spoke about previously. Apparently Tom wasn't there and Isaac was the guy in charge. We got it down to 17,600 with them replacing the battery terminals. Having to replace or fix something on a 2017 still baffles me. Isaac decided to go into information overload by saying how much of a good deal I was getting and they are losing money by selling the car at 17,6 so on.... At that point I wouldn't even be comfortable with 16k out the door with what the car still needs. Long story short. I walked and was glad I did. The car had a lot of wear for a 2017 and sadly, my 2009 same make and model is in better condition with over twice the miles. From what I was told they don't perform repairs here so I'm sure the fluids and filters weren't touched either. We have over a hundred of these used car dealerships in Jacksonville and to be honest I should have asked for more pictures before making the drive.

Now, the dealership decided to send me scam advertisements in the mail, making it look like a check…read morefrom the government. What a bunch of sleezballs!!!!! Does anyone at this place have any decency whatsoever? I called them and said "how do I get you to stop sending me crap?" and got hung up on. Called back a couple more times with similar results. What lovely people.

In December of 2022 I purchased a pre-owned 2020 Toyota Rav 4 from Roundtree Toyota in Lake City…read moreFl. I was under the impression that the vehicle was in good working condition and was never informed of any previous mechanical issues. I purchased a "bumper to bumper" warranty and accepted the vehicle. A couple of weeks after taking delivery of the vehicle I broke down on the interstate and had to be towed. I do not know what the dealer did to get the car running but about 2 weeks later I again broke down on the interstate and had to be towed. This time the dealer told me I needed a new battery ($395) which I found unsatisfactory when I had just purchased the vehicle. I informed the dealer that I was not happy with the vehicle. I am a 73 year old veteran that suffered a stroke in 2022 and must travel to the VA hospital frequently. I cannot risk breaking down constantly. I began to experience additional electronic issues with the vehicle (blue tooth not working, maintenance lights coming on and off and the air bag failure light staying on). The dealer informed me that I needed a software upgrade for several hundred dollars. Each time I went to the dealer with an issue I was told that I needed to pay a $200 diagnostic fee to determine if the problem was covered by my warranty (it never was). I was in a bad situation as I fell behind on my auto payments as I kept having to pay for repairs. I asked the dealer to trade out the vehicle but he said he could not do that. I was searching through the glove box and found an envelope that contained all the previous owner's personal information (address, phone number, etc) and copies of repair invoices from this dealer for many of the same issues I was experiencing. I feel that the dealer knew this vehicle had serious issues but chose to resale it any way. It is my contention this dealer took advantage of me by selling a vehicle with known issues and a warranty of no value. As a result I have to surrender the vehicle with possible negative impact on my credit as I cannot afford to have continual repair costs and risk breaking down constantly. It is disgraceful that a dealer would treat a 73 year old veteran this way for the purpose of making a dollar.

This Dodge dealership has always been great; they are always quick to assist with my service needs…read moreeven when other shops have turned me away. Every visit reminds me why I continue to bring my vehicle here. ​If you visit the service department, definitely go see Donna she is patient and works for the customer--though truly, the entire service lane staff has been a pleasure to work with. What really stands out to me is the atmosphere; I never feel like just another number or a transaction. They make me feel more like a friend or part of the family. That personal connection means a lot, especially when you're new to the area and don't know many people yet. ​I also want to give a huge shout-out to Brian Stalvey in sales and Daniel in finance. I recently had to make an unplanned car purchase, and they were incredibly patient with me throughout the entire process. I am so grateful for the full transparency and the zero-pressure environment they provided. It's rare to find a business that makes you feel that welcome!

Do not buy from this dealership if you are from out of state. Dealership sales staff is great, and…read moresuper friendly. The actual purchase process was very smooth. That is where the good part of the review stops. I'm from Texas but was working in Florida and purchased the vehicle. They told me it was no problem and they register vehicles for other states all the time. I waited over a month and a half and never received anything. At this point my temporary license plate was already expired for a few weeks. I called and they said they use a third party company to do out of state registrations, which can take up to 60 days. They said they would send me a new temporary plate for my vehicle (which I still have not received). I called them again a few weeks later, since it had been over 60 days, and they said "it was processed yesterday and you should receive it in the mail in the next few days". That was over three weeks ago now, so now I've been driving with an expired temporary tag for almost 2 months, and still no registration after purchasing the vehicle over 3 months ago. I call today to again get an update. The finance guy pulls up my file and says "let me put you on a brief hold to look at the info". He left me on hold over 40 minutes with never coming back, and I had to get off the call for a work meeting. I have attached a photo showing my hold time. So I call back and leave a message with the operator that I couldn't hold anymore and to please have a finance person call me back with the needed info. They are a great dealership to get you into a vehicle, but poor customer service after they have your money and you are out the door.

Almost a year ago, me and my wife went to just see what it would take to upgrade our 2017 gmc…read moreterrain for the following year. When we arrived we noticed new people. This is when we were greeted by the new GM,a big tall man named Chris. We talked with Chris about our finances, and adding we just bought our first home a really could not afford anything more at the time. To bring a long story short. By the time the talk was over Chris had paved away for us to trade up to a 2023 Buick envision essence ST. It's the car buying experience I have ever experienced. This dealership is fantastic, and everyone should go there to experience the joy and stress free process of getting a new car you could only dream of before you walk through GMC dealership in Lake City Florida. DON'T FORGET TO ASK FOR CHRIS.

I love my new Terrain! The dealership was great to work with and made the whole process simple and…read moreeasy! Highly recommend.

I've only been impressed with Rountree Moore. I got a 2023 Nissan Rouge here and my salesperson was…read moreReagan who was super-helpful, friendly, and no pressure at all. She was very patient to answer all the questions I had and the sales process was very straight-forward. A couple months later I decided to get this Rouge serviced and took it back to Rountree despite living closer to the Gainesville Nissan dealership and had Kinsley as my service representative and Tyler was my mechanic. Kinsley was super-attentive, nice, and listened to everything I asked her about and if she didn't have a ready answer she went and got Tyler, the actual mechanic, to come talk with me. Which he did and was also super straight-forward about everything. Very nice guy and seemed very honest. In example, I wanted the auto start/stop feature completely disabled because it annoys me and he said he couldn't do that on this model, sorry. An honest answer up front no beating around the bush like with many dealers or mechanics. Having gone through an absolute circus in Savannah, Georgia with my Honda getting it serviced up there at Grainger Honda a few times this was a very refreshing experience in small-down honesty and friendliness all the way around.

To update my previous review, still a one star. I had told them I was no longer interested in…read morebuying a truck from them, and they still call, Byron is the main culprit. I had to contact Nissan USA headquartrs to open up a complaint file, and had to file a complaint with the FCC to stop the calls. I can see calling two or three times, but over 20 times in one month, sometimes 2-3 calls A DAY. I just bought the truck I wanted (a 2026 Nissan Frontier) from another dealrship. Their harrassment cost them my business now and in the future.

Big shout out to Danielle Sims!! My Duramax tuck went into low power mode and needed an injector…read morereplaced. I called in and got Danielle on the line, she instantly quoted me a price and kept to it. Dropped it off at noon on Wednesday and it was completed by noon on Thursday. Even though it was Danielle's day off she drove in to get my paperwork done and my truck released. Well done by the whole team. Much appreciated

Didn't deliver what was promised with the purchase of my truck and can't get ANYONE to return my…read morephone calls. Would not recommend doing business with them