Our nearly 15-year-old Maltese, Lily, had become very difficult to manage. After a frustrating…read moreexperience with a previous vet, we were exhausted and running out of options. Lily was anxious, nippy, unkempt (the groomer didn't want anything to do with her), and dealing with infections from constant chewing. From the first visit, everything changed. Lily went calmly into their arms and nearly fell asleep on the exam table. Dr. Rosen is incredibly knowledgeable and gave us a clear, effective plan to address Lily's anxiety, hot spots, incontinence, and overall comfort. The office is clean, responsive, and easy to work with. They reply quickly, send prescription links, and even help with price comparisons. Most importantly, they gave us hope. As Lily improved, so did our entire household. Highly recommend. Photos: before and after.

10000% scam, did not treat pets, have other vet bills to prove it…read more NEVER SHOWS UP AFTER HIGH PRICE EXAM WHEN THEY PROMISE TO DO SO! To get you in, they will promise fast response times when you need vet service which is not true. We paid $700+ for an exam for 2 dogs, and was promised if we need anything we are a few miles away from HQ and they can stop by or send a tech if we have a time sensitive concern. This is a lie, it has been 2 years since my exam and I contact them a number of times to which they were never available. I request my exam fee back since the exam is so they can come see you if you need them quickly... They never had availability or responded in a timely manner. Based on these reviews, they do not fix their mistakes, they gaslight you and then threaten legal on you. I am going to the news and know there are others out there bases on their reviews. Please contact this number if you have also been hurt by Shilo Vet and they are unwilling to provide a satisfactory resolution. +18185272931 ( I am happy to share my text messages with ANYONE who is interested to see how this business does business and takes your money and lies and smiles while doing it Please leave a message in regards to your unfair treatment. We are in the process of filling a consumer affairs report, BBB, California Veterinary Medical Board (CVMB) and possibly class action if there are enough people with the same treatment. They 10000% scammed me out of my exam, and on top of this I know they didn't do a good job and went to another vet who cures my pets in one visit.

I've been taking my little pooch to Woodland Hills Pet Clinic for several months and this review is…read morelong overdue. I had an emergency last week with my Maltese and the office made immediate arrangements for me to take her in despite them having a full schedule. Dr. Linson is very knowledgeable and caring and I trust her implicitly. She is thorough and patient and takes the time to address all questions and concerns. You can tell she really cares for her patients. The office staff went out of their way to make sure she received the necessary care.

I absolutely love Dr. Linson. She's incredibly knowledgeable and generous with both her time and…read morewisdom. Her calm and kind presence delights my dog Psyche, who adores all the attention she receives. Even I feel much better after visiting Dr. Linson. Psyche hates having her paws touched and has to endure all her nail trimmings here, not to mention vaccinations and bloodwork... but still, she leaps from the car and heads straight for the door every time we visit, as excited as can be. It feels great knowing both you and your dog trust your vet completely.

Well the vets and management are exceptional …read more The staff are really nice and helpful There is a large air conditioned clean waiting room It's perfect combination of urgent care and high quality service and love for your pets The techs are very knowledgeable on how to handle difficult dogs and have a calming influence on them You are in good hands if you decide to go there

I noticed I posted this about 2 months ago and no response whatsoever. No apologizes. No sorry…read moreyou dog almsot died due to our neglience . Just apologies to all other pet owners who complained. (Look almost everyone else got a apology. They do not care about making this right. I would not take your pet to Warner Center Pet Clinic. My experience there was so negligent and dismissive that it could have endangered my dog's life. My dog has a collapsing trachea and multiple food allergies. Before she became sick, WCPC seemed fine. But once she needed consistent medical care, everything changed. Their attitude, accuracy, and professionalism declined sharply. Here is what I experienced: * Repeated prescription errors for months -- My dog needs a precise dose of medication to breathe comfortably. For 4-5 months straight, the written prescription was wrong. One month it was incorrect twice in the same day. They consistently prescribed too little medication, which is dangerous for her condition. * Dismissive and irritated staff -- Any time I called to follow up because their suggestions weren't working, they acted annoyed and impatient, even though I was calm and polite. I wasn't calling excessively -- just when my dog was struggling. * Blaming me instead of fixing mistakes -- When I finally expressed concern, they blamed me for requesting pill form instead of liquid, even though I had repeatedly explained that the liquid caused my dog severe pain. They showed no interest in helping me find a safe way to medicate her. * Failure to diagnose her condition -- For months they told me she was "fine," despite clear symptoms. She was later diagnosed with a collapsing trachea, something they overlooked again and again. * Lack of compassion or urgency -- My dog was having trouble breathing and swallowing medication, and they brushed me off. Their attitude was cold, rude, and completely lacking empathy. Their repeated mistakes and refusal to listen could have seriously harmed my dog. The only reason she's okay is because I paid close attention and pushed for answers. They never returned my calls. In my experience, WCPC was careless, dismissive, and unprofessional. I would not trust them with a medically fragile pet.

We absolutely love Dr. Diaz!…read more We bring our kitties Kihei and Blue into Dog & Cat. The staff is always compassionate, very caring and loving. As pet owners we have been through the gamut. The staff is always sincere, professional and attentive. I can't say enough about the support we feel here. We are always left feeling we are seen and heard.

Couldn't be happier with the whole clinic, they truly have been outstanding. We had a terrible…read moreemergency where our 3.5 month italian greyhound puppy broke her leg. Each person from the front desk, techs, and especially the surgeon Dr. Schulman worked in harmony together and with the utmost professionalism. Coming from a place of emergency and despair and fear over our beloved puppy's health, the whole team helped put our mind and heart at ease with her first surgery. The whole experience makes me reflect on knowing there are carers and healers like this in this world who dedicate their time and lives to help you when you NEED it the most, i'm beyond grateful. This team has the skill and responsiveness and level of expertise that astonished us. In addition, it stood out to me that the office was so clean, no strange overpowering cleaning solution or even general animal smells. Dare I say, it even smelled good. The parking was also plentiful, the roses were in bloom outside, and they had a little coffee station in the waiting room. Everything was pleasant. For now, we're on the road to recovery ‍

We can't say enough good things about Nordhoff Veterinary Hospital and everyone who cared for our…read morecat over the past few years. A special thank you to Dr. Popescu and Dr. Cohen. They were both incredibly caring, knowledgeable, and patient. They always took the time to explain what was happening, walk us through our options, and answer all of our questions. We truly appreciated never feeling rushed or dismissed. The entire staff has been wonderful as well. The nurses have been so caring, and the front desk team has always been kind, helpful, and quick to respond whenever we reached out. Thank you to everyone at Nordhoff Veterinary Hospital for the care, compassion, and kindness you showed to our family. We will always appreciate it.

Went amazing they are so kind and resourceful! They took care of everything too good would…read morerecommend. Also shout out Celeste!

We had an incredibly positive experience with ACCESS throughout a very difficult period with our…read moredog, Xena. Over time, we made multiple emergency trips to ACCESS as her health became more complicated, and each experience with the team was consistently professional, compassionate, and reassuring. Then, during her final two days, when her condition declined and we ultimately had to make the heartbreaking decision to say goodbye, that same level of care continued. Dr. Paravicini was absolutely wonderful. She was compassionate, patient, honest, and incredibly gentle with both Xena and us throughout the entire process. Kaitlyn was also wonderful and showed us so much kindness and compassion during an incredibly difficult time. What stood out most was how consistent the care was every time we came in. The entire ACCESS team was professional, responsive, and respectful, and we always felt that Xena was being treated as an individual rather than just another patient. Even during stressful emergency visits, communication was clear and we felt like the team genuinely cared about her comfort and quality of life. During Xena's final two days, we never felt rushed or pressured. Everything was explained clearly, our questions were answered honestly, and we were given the space we needed to make an incredibly difficult decision. When it was time to say goodbye, the team made sure Xena's final moments were peaceful, gentle, and dignified. We will always be grateful to Dr. Paravicini, Kaitlyn, and the entire ACCESS team for the care they gave Xena over the course of her visits and especially at the end. They made an incredibly painful experience as peaceful and compassionate as it could have been, and I truly couldn't have asked for a better team to care for her.

Absolute nightmare. Do not trust ACCESS Woodland Hills with your pets…read more I am completely devastated by the treatment my dog and I received here. My dog was referred here for an urgent ultrasound on May 7th. Since my dog is unwell due to an enlarged prostate + infection and uti, I opted for him to get admitted on fluids, antibiotics and pain meds. Overnight we were getting updates and per techs my dog is doing fine. The next morning, Dr. Zhang mentioned concern regarding my dog being in a lot of pain, no appetite and told us he needs an ultrasound and an ultrasound with needle aspiration to figure out what is going on. I ONLY CONSENTED FOR ULTRASOUND and for some reason Dr. Zhang decides to do the ultrasound with fine needle aspiration anyway. Based on this unauthorized test, she gave my dog a horrific, terminal diagnosis of septic bacterial effusion or an infected fluid leak in the abdomen. She claimed it could not be medically managed. She gave me two choices: $20,000 for emergency surgery with a 50/50 survival rate, or euthanize him immediately because he would deteriorate within 24 hours. Refusing to give up, I took him to Mission Veterinary the next day for a second opinion. Their vet found ZERO fluid in his abdomen. It was a treatable prostate infection--not a terminal septic abdomen. He was treated conservatively with fluids and antibiotics. No surgery was performed. Today, my dog is alive, healthy, and fully recovered. If Dr. Zhang's diagnosis had been accurate, my dog would have died without immediate surgery. A true septic abdomen cannot be medically managed, and septic fluid cannot simply be "absorbed by the body." So WHERE DID THE FLUID COME FROM? Was it really done, is it from somebody else's pet or a false result??? Yet, when I demanded accountability, the medical director brushed me off with medical nonsense, claiming the fluid was reabsorbed and that my dog "got lucky." (Also note that I got the 2nd opinion less than 24hrs of grave misdiagnosis) ACCESS constantly posts public boilerplate responses on reviews telling people to contact them because they "take concerns seriously." It is a complete lie. When I actually raised my concerns, it took them weeks to respond, and they ultimately just ignored me in the end. They have completely ghosted my formal requests for a resolution. They care about money and optics, not animals. STAY FAR AWAY. They prey on your vulnerability and love for your pet! This hospital almost killed my dog and I thank God every day that I did not listen to them!!!

First visit, but SO MUCH BETTER than prior vet. All staff great, Dr. Smolen's bedside manner AND…read moretime given were the best! Our senior dog was having 10-second episodes (two or three a day for two days) of SIGNIFICANT pain Regular vet. center , used for years didn't have avail appointment for weeks (often the case), but said we could come in for urgent care visit (starting at $250). A Dr. is avail for urgent/emergencies, but nothing else despite being long-time customers. Winnetka Animal Clinic had next day appts, did blood work, labs & gave prescription for only a bit more than the urgent care minimum of previous vet.

My dog has been a patient of Winnetka Animal Clinic since he was a puppy. We have been impressed…read morewith the level of care and also care options afforded to us - never upselling us but also never compromising care for our dog. We recently brought our dog (6 year old lab mix) in for a dental cleaning and were so impressed with the job they did. It looks like he has a whole new set of teeth! It's a family business and everyone is so personable and kind. Glad we found this gem of a vet office.

The entire experience was going so well…read more The entire staff and location was great - everything was awesome -- Until the Vet ( Dr. Janet Landa) felt she had to push her force-free agenda on us in a passive aggressive and condescending way that made both the rescue sponsor and myself very uncomfortable ****FIRST OFF**** Vets are NOT educated in canine behavior, nutrition, or other specialized fields unless trained - which Dr Landa is not -- and even if she was -- we came for a neuter and bloodwork, not a training consultation SO - when im trying to keep us on track on the objective of the exam, and Landa keeps on trying to highjack the appointment to become a behavioral consultation --- like lady.....be trained in behavior and start your own training practice if you really want to undermine successful dog trainers that use tools (boohoo) I am a canine behavior specialist that works with rescues and vet clinics - from Malibu and Thousand Oaks, to Dallas, TX and New York, NY. This rescue reached out to me for help - I recommended we look at certain vet hospitals, but the rescue really wanted to save money, so they found this corporate vet clinic (ooof) The receptionists were nice, the facility was nice, but the moment the Dr realized I was a behavior specialists who uses equipment without a college degree (sorry ive had 4 mentors - dont need it ;P), she got very very very passive aggressive and pretentious Implying that she was advocating for the dog and that I was not Implying that I was uneducated And trying to convince the rescue's sponsor, to find another dog trainer -- like lady I've saved so many of their dogs --- are you insane?? We are going to pick one of the 4 local vet clinics that refer to me instead of VCA Parkwood even though theyre more expensive than Parkwood -- simply because of Dr Landa's unwarranted, unrequested, and passive aggressive behavior I know she's a new Dr there, but she should still be reprimanded Vets are no trained in behavior or nutrition, please stay in your own lane next time, and observe how you talk to your clients -- bedside manner encompasses more than just how we talk to the canine client - its how you also work the human component that matters - and she needs education on that .5/10 would fire her if she was one of my apprentices, but whatever not my business.

Here is the situation, a couple of years ago or like in 2019, a remodel occurred and then their…read morepricing for pet services went up ! At the time (2022-2024) we had a boy cat that was a rehome, he was a mean vicious cat. We made the decision to have him euthanized in May of 2025. The veterinarian bill for this service was $460.00. After that, we found another affordable Veterinarian. Don't take your pets here, because you will be paying for their remodeling that was done in 2019

BEST VET IN WOODLAND HILLS!!! made sure my little husky mix was taken care of and treated right…read moreaway for his split nail and they went above and beyond for him and made it an amazing experience! I will not go anywhere BUT HERE!! BEST VET IN WOODLAND HILLS HANDS DOWN!!!

The woman at the front desk with the bun was incredibly rude and unprofessional. Her tone of voice,…read moreattitude, and overall customer service were awful. She was dismissive, cold, and spoke to me like I was a burden for asking simple questions. Basic kindness and professionalism go a long way, and unfortunately neither was present here. Do yourself a favor and maybe skip this place and go to the next vet you find on Yelp.

On December 1, 2025, my pup looked at me, and I knew it was time. Our family had called upon Dr…read more Gonzalez before, so there was no question in my mind who to call again. Unlike our previous experience where we were able to book ahead of time and plan for our pup's passing, this was a circumstance where our baby needed immediate services -- his body was failing. Once I saw our senior 13-yr old pup was telling me it was okay, I called Dr. Gonzalez at 7pm. She was at our home by 10pm. Our pup had been sick for several years, and in that last week, our primary vet had already told us his health was declining, so we at least knew the end was near. And I had already mentally prepared to be strong and let him go when he needed to -- so I had Dr. Gonzalez's number on hand. We live in an apartment building, so we reserved a spot for her in our lot as close as possible to an exit. She came upstairs to our home, and she had brought all her equipment. I had already imagined how I wanted this experience to go for my once in a lifetime soul pup. I sat on his favorite place on the sofa, and I had him in my lap. Dr. Gonzalez gave me a pee pad to wrap around him within the blanket understanding there could be an accident in the process as his body released his spirit. I had a candle lit. I had soft music playing. We had low lighting on to honor what was about to happen. Dr. Gonzalez was also super accommodating to our 2nd puppy who was curious about her and wondering what was happening to his big brother. She didn't shoo him away -- she invited us to keep the puppy around so he can know his big brother was about to pass on. She gave us time to speak to Nuxx, love on him, and then let him go. Then, it finally happened. And Dr. Gonzalez stepped out of our apartment for awhile, giving our little family time to grieve, sob, and hold our baby close. Our puppy sniffed him too and said his goodbyes. Then she came back, and she asked us if we wanted to be the ones to carry him out or she was happy to do so. My husband carried him, myself and our puppy followed along -- felt like a procession down our apartment hallway. We got to Dr. Gonzalez's car, and we gently placed our baby's body in her car, and said our goodbyes again. Then...it was done. Throughout the experience, Dr. Gonzalez was so incredibly supportive, gentle, understanding, and patient. What else can you ask for when such a heartbreaking thing is occurring? When a spirit is literally fading in your arms? I am still not over losing him, but at least I know we gave him the most peaceful send-off we could: in his own home, in our arms, surrounded by so much love. If / when we need to go through again, I will continue to call on Dr. Gonzalez. RIP Nuxx.

We are grateful to Dr. Gonzales at Gemcore for helping us through one of the most difficult moments…read morewe have ever experienced. Dr. Gonzales was professional, compassionate, and helpful. She took the time to explain the euthanasia process clearly and gently, answered all of our questions, and helped us understand what to expect. Having someone so patient and caring with us during such an emotional time meant a great deal.