Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

After struggling with our pool service for years, we switched to Clarity pools and couldn't be…read morehappier. We recently had an algae problem. We called Derrick (the owner) and he came right over and diagnosed the problem and solution. We had to drain our pool. Once we filled it back up we struggled with the chlorine not taking. We worked with david our service person. He was very helping taking care of our pool. He even came out several time a day to make sure everything was fine. We see the they are committed to keeping our pool clean. I like the fact that Derrick is a fresno guy. We have found a gem in Clarity pools

Great pool cleaning service here. Very professional owner, treated me right, great pricing. And now…read moremy pool looks great and ready for the summer season. Thank you!

The owner, Lied to me when, he moved and, left my pool & the equipment in a mess!!!!!…read moreFor your own safety & peace of mind do NOT use this pool service as he does NOT know what he is doing & allowed my FILET\PUMP to go bad and, now the cost to replace it is $1700.00

We have our pool filter cleaned by them regularly, and they do a very professional job. Tyler is…read moreprofessional, timely and knowledgeable. We'll use him again.

I had a pool drain done by Benchmark. After the work was done, my pool started to bubble and peel…read more I did some research afterwards and found out the pool is NOT supposed to be fully drained. Shouldn't this company know this? Is there anything I can do?

I highly recommend Valley Oasis. Jeremy is super honest and always goes out of his way to do a good…read morejob. Not only does he keep our pool looking good, he is super friendly and goes above and beyond when there are any problems with equipment.

First of all, I've had pool companies before. They were good. But I eventually started doing it on…read moremy own. Fast forward to my pool not looking great. It wasn't ever really bad, but algae would creep in faster than it used to. So I received Jeremy's number from a friend. Now I know what amazing pool care is thanks to him. 3 things: - Prompt call back. Same day, which is always appreciated. - Articulating the problem. He explained the issues surrounding my pool, as well as the possible causes & then the next steps forward. - His attention to detail. This one's hard to put in to words, but if you end up contacting him, you'll notice it too. You won't be disappointed. Also.. my pool was ok... now it looks AMAZING.

I have had their great service for almost a year now. They are the Best of the Best!!…read moreWe originally needed help with repairs to get the pool operating correctly. They did a fantastic job to fix it. Along with our weekly service, our pool is well taken care of. They are so knowledgeable and dependable. I always wait for time to tell recommendations for on going service. and it does. So I truly and highly recommend Rodriguez Pool Service.

All staff and techs are friendly, reliable and helpful. The service work is efficient, reasonable…read moreand ethical. I'm blessed the techs go above and beyond. They always report quickly and get the job done!

When I first reached out to Tom and explained my situation, he assured me that he would take great…read morecare of my pool--and he was absolutely right. Before finding Tom, I had gone through four different pool-cleaning companies, and unfortunately, it seemed like none of them truly knew what they were doing. My saltwater pool never felt as clean or balanced as it had when it was first installed. After performing his own tests, Tom confirmed that several important issues had been overlooked. Within a few months--just in time for summer--Tom had the pool back in excellent condition. He balanced all the chemicals, got the saltwater system back on track, and made the pool feel brand new again. His professionalism, knowledge, and attention to detail have been impressive from start to finish. I highly recommend Tom and Sparkling Times Pools to anyone looking for a reliable and knowledgeable pool professional. Thanks again, Tom!

We are so happy with Sparkling Times Pool Service!! Super…read moreknowledgeable, professional and reliable!!! We highly recommend them!! We are so lucky to have found them!!

I can't say enough good things about Amanda at SwimHaven! From the moment she started taking care…read moreof our pool, we noticed a huge difference, not just in how clean and clear the water is, but in how much she truly cares. Amanda is kind, patient, and genuinely thoughtful, always taking the time to explain things clearly and answer our questions. She's incredibly knowledgeable and meticulous; every visit, she checks every detail to make sure our pool is in perfect condition. It's clear she takes pride in her work and treats every pool like it's her own. Thanks to Amanda, our pool has never looked better, and we're always confident it's safe and ready for family and friends. On top of that, her service is fairly priced, an amazing value for the level of care and expertise she provides. If you want someone who's professional, trustworthy, and truly cares, Amanda is the best. We're so grateful to have her! Highly recommend!

this girl knows her stuff .!! after our annual 4th of July party the pool turned a horrible green…read more.! she got it back sparkling In no time .!

I hired this company for full service maintenance at $170 per month. Pool rep serviced pool one…read moretime with chemicals, but the pool was still green. After several days of pool not clearing up, I added chemicals, cleaned the filters and vacuumed the pools floor. Prior to me doing all of this the pool rep stated "the filter needs backwashing, I'll do that next week". My thought was if the filter is dirty, then it will not properly clean the water, and if he knew it needed backwashing the day he was there, why would he put if off 7 days. The next issue was after I did all the work, I handed over to him a crystal clear pool. When he sent a picture after his visit, I noticed a lot of algae at the bottom of my pool, I sent him pictures and asked if someone could got out and sweep and he stated "I did sweep". I asked he review the pics, and I pointed none of the floors were swept and he replied "I don't sweep floors, just walls". He then stated all he did when at the weekly service was add 2 tablets to the basket and that's it. I was alarmed that he wouldn't add chemicals and I brought that to his attention that in 103 degree weather, the chemicals I added 7 days ago, wasn't going to last another 7 days in this Fresno heat. He said all was fine, and as I knew it would happen, within a week my pool was green. The rep on another visit installed a pool timer for $369. When I asked him about my green pool, he responded by blaming my equipment and then asked about the $369 invoice. I paid the invoice within a few minutes of being asked about and then continued asking about him getting my pool blue, the way it was when he took over service, and his response was "to make it easier on us all, I'll stop service". So in nearly a month, my pool has been green, even though I have "full service" with this company. After he took his money and quit, I'm now maintaining my pool again and within 24hours I had my pool blue and I'm not even a pool professional.

From the owner: Free quote I clear up green pools, I do filters washes I do equipment installs. I have room for new…read morecustomers for the spring and summer 2025 Give me a call for pricing.

I've been using Tony's pool service for over a year now, and I couldn't be happier with the…read moreservice. My pool stays crystal clear all the time, and it's obvious he takes pride in his work. What I really appreciate is that he does much more than just add chemicals. He always checks that all of my pool equipment is working properly and lets me know if he notices anything that needs attention. One thing that really stood out was when he helped me replace my pool lights after realizing they were still under warranty. I had no idea, and he went out of his way to make sure I took advantage of it. Tony is knowledgeable, honest, reliable, and very good at what he does. I highly recommend him to anyone looking for a dependable pool service.

One thing in life, I don't like to feel scammed. My husband had to go away for work for some time,…read morebut he has always done our pool. Because he has his own pool business, we have the best equipment to make sure our pool looks great. Since he was away, I had to get someone to make sure the pool was clean and kept together. It got a little algae on the side, nothing that a little bit a chemicals could not take care, but I did not trust myself with the chemicals. I first used Tony's Ppol Services last week. They cleaned up the algae with chemicals, but later told me my brush and net did not work and that I needed new ones. First off, my husband who does pools professionally had no issues with our net and brush, and the past owner of my house who also did pools professionally, used the same equipment and had no issues with it, but Tony's Pools had an issue. Second week, I came home, and the pool wasn't netted, the sides weren't brushed, and there's stuff on my stairs now. To put it in prospective, I have a filter that looks like a little car that constantly drives on the bottom of my pool in the morning to pick up what drops in the pool, and a solar skimmer that constantly skims the top of my pool when the sun is up. The pool practically cleans itself, it just needs mostly chemicals, a quick brush on the sides and an emptying of the little car. I brought this to the attention of the owner, and he asked when my filters were cleaned, and I told him about 3 months ago. He said because of the algae, I needed my filters clean and he would put it on the "to do" list. Nice try, the filters may have needed cleaning if my pool was green, but one corner barely had algae. So two weeks into hiring them, I needed a net, a brush, and a filter clean. Look, Maybe you can scam other people who don't know pools, but I am hoping people will either think twice about hiring them or they will change their business practices. Fake niceness and frequent "friendly" texts may make people love this company, but I just wanted someone to do an honest job. I will do my own pool until I can find someone else.