I came in to get my TPMS checked out. No reservation needed, they saw me almost immediately…read more They were super communicative, explaining everything to me in detail. They provided me options with different prices and let me choose, never pressuring me. They took their time instead of rushing me. They ended up having to switch all of my tires and replace the tire sensors which would take a couple of hours. They offered me a ride to anywhere nearby and took me to and picked me up from the Americana. They called about another issue, again explaining in detail, not pressuring and gave me the choice to make that fix as well. I called them a couple of times while I was away and they always picked up. Always friendly and not in a forced way. When they billed me, pricing was fair and felt honest. This was one of the best experiences I've had with any customer service in the last decade in and around LA. Very much recommend and am so glad I finally found my go-to car place!

I had an unexpected flat tire today and stopped by Vix Tire & Service without an appointment. They…read moretook me in immediately, had everything fixed in about 20 minutes, and got me safely back on the road. The price was fair, the service was fast, and the entire team was friendly, professional, and honest. It's hard to find a shop you can trust, but these guys definitely earned my business. I highly recommend them to anyone looking for quality tire service. Thank you again!

I brought two of my cars (Tesla Model 3 and Tesla Model Y) in to get the front-right rim's which…read morewere dented and scratched fairly badly. The level of detail and quality in getting this restored was of the highest quality. I am very impressed with FixMyRim and would highly recommend anyone looking to touch up their rims. Customer service was amazing, scheduling was a breeze and also there was immediate availability. Highly recommended. You will not be disappointed. If I can do more than 5 stars, I would! 5/5 stars!

Albert did a great job of fixing the rim. Good service and the rim was very professionally done. I…read morewill refer my friend to him from now.

This is the best place to go to to get your tires replaced. Ray is very efficient and helpful,…read moreand the tire prices are reasonable.

Great service very knowledgeable on cars, took care of my maybach 57s suspension work in very short…read moreperiod and returned the car back

EDIT: I am giving 5 stars ONLY because of the owners response. I did end up taking my business…read moreelsewhere however I truly appreciate the professional and quick response to my feedback. Thank you. (3 stars previously). I came here specifically looking for a USED tire because I'm currently driving on a donut and trying to stay within a budget. I called beforehand asking about getting a tire changed and at no point was I told they only had NEW tires in stock, that there would be a card fee, or how busy things were. I understand I could have specifically asked more detailed questions over the phone, but as a customer I didn't think I needed to clarify whether a used tire shop actually had used tires available. I also didn't know there was an additional fee for paying by card until arriving. What frustrated me most was standing there waiting around for about 30 minutes before finally being told there were no used tires available at all. Even a simple heads up to customers waiting such as "just so everyone knows, we currently only have new tires in stock" would have saved people time, gas, and frustration. The employee wasn't necessarily rude, but the overall experience felt very disorganized and communication was lacking. As a business owner myself, I know communication is what keeps transactions smooth on both sides. Customers may forget to ask certain questions, but businesses should also proactively communicate important information that affects pricing, inventory, and expectations. I ended up leaving frustrated because I drove out specifically for an affordable used tire option and that ultimately was not available.

The owner and the employees are racist. Do not go to this place…read more i had 2 tires changed there i asked if they can do it for $50 both instead of $60 and they agreed if i take the old tires with me. The worker asked the owner if yes or no he agreed they spoke in spanish and laughed at the end. the owner left the shop at that moment. While changing the first tire the worker drew a image of a penis inside the tire i confronted him he said he wrote his name which was a lie and quickly attached the tire. I said i will return soon. I have been going there since the 90's the old owner was much nicer man. I will be going back to see if they correct the problem. Spoke to my attorney and they gave me 2 things to ask them to correct it if not i will file a police report and maybe take them to court. I will come back to update this.

When they took on "Best" as their name, they definitely weren't lying! I called so many tire shops…read morewhile trying to figure out who could help me, and most of them quoted me an astounding amount for the service I needed. Best Buy Tire Centers was completely different. Harry was incredibly patient and took the time to explain the different tire options for the car I was bringing in. It's my husband's car, so I wasn't familiar with all the specs, and I really appreciated how helpful he was without making me feel pressured. And this wasn't exclusive to me, I watched him treat every customer who walked in with the same patience and helpfulness. Since I hadn't brought the car in before, Harry suggested I bring it by first so they could inspect it and make sure they ordered the right tires. None of the other places I called offered that. It felt like everyone else was just trying to make a sale, while Harry genuinely wanted to guide me toward the best option, even if that meant taking my business elsewhere. Their honesty and hospitality completely won me over. They were also able to get the service done quickly despite the long holiday weekend ahead. I cannot recommend this place enough. You can tell they care about their customers and aren't just trying to make a sale. Absolutely worth your money, and I'll definitely be coming back for any future tire needs!

Harry is the owner; he is both fair and amazing to work with. His whole staff is incredible. I have…read morebeen more than 10 times with many cars and it's always consistent and excellent service and fair prices.

I am updating my review to 5 stars because the business owner cared enough to read and comment on…read moreit. I love your location; let's please continue with the welcomed service it's always had. I am the first customer though the door at 7:55 am on Wednesday. I need a quick oil change and rotation of tires. The guy says 1:30 hour wait!!?? That's just crazy; I'm the first and only customer in there. No thanks, I'll go get my 15 minute oil change at Jiffy Lube 3 minutes away on Glendale Blvd. Btw; looks like new management. This would not have happened with the previous manager. The new old man is one grumpy guy who isn't sure when his employees are showing up to work.

Came here to compare pricing on a set of 4 tires I was thinking of purchasing. I was able to speak…read moreto Fred who was nice enough to find the specific tire I wanted and match the lowest price I was told from their competitors. Put in the work order and not even 16 hours later the tires arrived and were ready to be installed. After dropping off the car, the installation took roughly about an hour and some change. Fred and his time were nice and efficient the whole process. Had a good experience with them and will gladly recommend to anyone interested in anything to do with tires.

Best in the business, reliable and fair. I've been taking my car to Gary for 5 years and he is such…read morea nice honest man. I have recommended my family and friends to his shop.

I was driving down the street and my bmw check engine came on and this guy is soooo helpful amazing…read moreservice highly recommend people honest people are hard to come by

Everything about this location is amazing. The service staff always goes above and beyond! I've…read morenever seen a more service oriented and friendly staff. From the greeting to the inspection of the issue to the actual service fix, service is always efficient and the options provided for the fix are several at a variety of price points. Yes, sometimes there is a wait, but it's a busy place in a busy neighborhood, so one would expect that sometimes. And the protection plan is so with it! Thanks to all the staff here!

Came back for a full set of tires. Ordered my tires and scheduled the installation online. Came…read morein early, first to arrive- before they were open - so I parked and waited in my car. A couple of other people arrived after me and waited by the door. When they opened, I was still the first person they approached and confirmed my appointment. My car came with upsized aftermarket rims and I asked them to install the new tires on my stock oem wheels which I had brought, still wrapped from being stored. They swapped the wheels and installed the oem back on the car with the new tires, wrapped my aftermarket rims and put them in the trunk and backseat for me to store until I either sell or install in our suv. They were fast and courteous. Can't ask for anything more.

I came to Firestone in Glendale to have my valve cover gasket replaced, and I couldn't be happier…read morewith the experience. Erick gave me such a great price that I simply couldn't say no. I had shopped around and received quotes from several other places, and once I told Erick what the competitors were charging, he went above and beyond by beating every price I was given. Not only did he save me money, but he was also courteous, professional, honest, and extremely helpful throughout the entire process. It's clear that he takes pride in his work and in taking care of his customers. Erick and his team have built a solid operation here, and that's exactly why I recommend coming to Firestone in Glendale. Thank you for the kick-ass service, the fair pricing, and for taking great care of me and my vehicle. I'll definitely be back for future service!

Have them print your detailed invoice and read it before paying. Don't just let them email it. If…read moreyou can read every charge before approving the repair, do it. I came in the afternoon and was pressed for time so it was my mistake not to review the quote. They add on items that should already be part of the repair. Other things to keep in mind with this Glendale branch: (1) If you buy tires from Firestone they charge extra for balancing unlike Discount Tire Centers or America's Tire where it is included, so you save money buying tires elsewhere, (2) They do not deduct diagnostic fees when you authorize the repair unlike all other Service Centers even Dealerships, they also don't tell you that beforehand, (3) Firestone will overcharge you for parts. Granted dealerships will do the same but it's just a sleazy practice that no one should be doing. (4) They will not thoroughly explain what's included on the costs. Like I said I should have reviewed the quote in detail. They added hazard protection for the tires without letting me know, which added $125 to my bill. My verdict is go elsewhere. These people will pad your invoice and are dishonest and deceptive. BE FOREWARNED!

Great team. Took care of my brakes and explained everything that was needed and recommended.read more

I came to this place because they offered a good discount on Groupon. The owner/manager is very…read moreinformative of options and advised of scenarios of results. He comforted my concerns by advising of warranty for the new brakes and made me feel comfortable with contacting them if not pleased with the results.