So you know those places that just make you feel welcome? This is one of them…read more It's a small business that focuses on rim repair apparently. Never knew something like this was a thing, but these guys do it so well it was like it's something mainstream. When you drive up, it is an unassuming grey building. The front door is locked but just call the number and this is where the magic starts. You'll get greeted by someone named Joey in a professional manner but he will still manage to treat you like an old friend. When the door is unlocked, the staff are warm and attentive. They'll listen to your problem and give you feedback on what the solution is. I went in because my wheel was leaking on my car. They told me they could get to it right away even though the small office was full of customers who only arrived a few minutes before I did. This is the best part. They were able to handle everybody in the office in a few minutes. They took the wheels from those who had them off their vehicles, and the ones who had them on cars were asked to wait in the waiting room: some chairs and a TV. Would've been a bit uncomfortable if anyone had to sit for more than forty minutes, but no. Everyone in that room was gone in that time frame. The technician, a kind young man named William, brings out their tire, shows them the problem, and gives them a time frame on repairs. His attitude is on par if not better than Joey's, but he just gives too much detail. I think he may be trying to make sure the person understands what is going on, but it can come across as a little much. Sweet kid though! Turns out my rim was corroded. Apparently chrome does that. I also know how chroming is done now. See above about the technician. The whole process took only twenty minutes from the time my vehicle was pulled around by Joey. Has not leaked since. Rides better too! These people will be getting my business if my rim is busted from now on!

From the owner: We bring most rims back to a like new condition.read more

Terrible service experience. I waited over 30 minutes just to have one spare tire replaced. There…read morewere several employees in the back, but no one seemed motivated to help customers in a timely manner. Very disappointed with the lack of work ethic and urgency.

I needed some service done to my vehicle along with tire alignment. I called and asked if they also…read moreprovided servicing to vehicles and was told yes they do. I arrived at 7:30 am and was then told they only do tire alignment and they don't do any type of servicing. Even upon getting there at opening time somehow there was ere already 4 vehicles ahead of me. Front desk staff was not very friendly. I decided to go elsewhere and don't plan on ever returning.

I had great customer service. Definitely recommend for any tire needs! They were very efficient and…read morefast than estimated wait time.

I have been buying tires for all my family's vehicles here for years. The staff is friendly and…read morehave patience for a lot of questions about what needs to be done and what to buy. I just had the tires replaced on my truck and my wife's SUV and they did a good job. Prices are in line with other tire places. I have shopped around and you may pay a little more for a better tire, but I'd rather pay a little more and trust that it is going to get done right the first time.

In case anyone was wondering, this used to be S&S Automotive at the same location. It still appears…read moreas such on Google Reviews but it's marked closed. Nope, not closed It's simply operating under a new name. The "closed" status makes reviews pretty much impossible, so I'm posting this here... I'm a former Vix resident of 11 years now living in Byram, but still like to handle car matters in Vix due to generally better prices. My trusted oil change guy there for years doesn't do weekends anymore (much like the former S&S), plus doesn't do transmissions anyway, so he recommended the place to me to see about the aging, proprietary piece of crap CVT in my 2015 Nissan Versa, which is up to 179K miles. Predictably, nothing can be done on the highly complex, proprietary CVT without Nissan's wondrous dealerships' help and high cost. No harm, no foul...I told the Stauts gang to simply change the oil and find out why my temp gauge has always run hot the past coupla summers in any moderate amount of traffic. Turns out, the radiator fans needed to be replaced. No harm, no foul, until I called them for an update.... Was told the starter went out after a severe early-morning thunderstorm the previous Friday. Sounded like they were afraid to tell me, so I made sure I made known I wouldn't be paying a cent for such a mystery. Mostly no foul, as a new starter was put in at no charge. My wife and I paid the bill last Friday and made small talk with the receptionist, then went to leave when.... I noticed the keypad wasn't working. My physical key can still manually turn the key, but it surely defeats the purpose of having a pad if the buttons don't lock and unlock the doors anymore. Was told it was likely the battery that got zapped by the supernatural storm (?!) That hasn't turned out to be totally true, as a brand-new battery sized appropriately for the pad hasn't worked since purchasing it this past weekend. Also, the clock on the car's stereo was about two hours behind when I got into the car to take it home. Indeed, there was something done with the vehicle's electrical system that actually caused all this. I'm sure it's possible to handle a person's vehicle issues without affecting the keyless entry? And the starter? I spent some of the wait time during the repair process in the hospital with an unexpected cardiac event. And so I really don't have the energy to deal with trying to make them pay for a replacement keypad without pricey legalese. I'll muddle along and open the doors manually and lock them using the inner-door button. They get three stars for what they WERE able to do, but the unfortunate deal with my starter and keypad is a caution for those needing highly technical work done by a small outfit. And work to issues that you might not know are even happening! Some post-notes: I got only one keypad when I bought the car. No spare key at all. It'll be the last Nissan and the last CVT I drive.

From the owner: Stauts Auto is a family owned and operated business and you, our customers, are our most valuable…read moreasset! Ever since we opened our doors, we've been providing quality automotive service to our customers. We take pride in hiring the most qualified technicians, offering the fairest prices to our customers, and utilizing the best in automotive technology and services to fix or maintain your vehicle. The owner of our shop has years of automotive experience and is dedicated to serving your vehicle repair needs. We have technicians at our shop, with a wide range of specialties and solid experience.

Check their price on BRAKES; they said all cars need their Rotors replaced when changing BRAKE…read morepads... that is not true, and they are trying to charge you an extra 300.00 ! Cars only change Rotors when they are grooved or too thin by state law. This is a scam to overcharge you! They quoted me $ 575.00 for a $ 200.00 brake job. The parts at Auto Zone were $ 50.00!

brought car in without an appointment and it was ready when promised. Ashlyn Johnson was great!read more

I had a cracked radiator in my Ram 1500 truck and called We Coming Roadside. I was told that he…read morewould arrive in one hour. After 1 1/4 hour I called him and was told 30 more minutes but the mechanic and his wife took 45 minutes more to arrive. I had to pay $501 at the start. When the mechanic started to work he seemed very inexperienced and unsure of what to do.. I had to point out the bolts that needed to come out. Knowing I needed antifreeze, he brought 1gal of 50/50 antifreeze. Which was not even close to enough. And to top it off my final bill was presented for another $75.00. Here's the breakdown Radiator - $323. , parts delivery fee - $40., 32 mileage - $81., 1.5 service call - $120., 1 coolant - $12. For a total of $576. I do not recommend this business for roadside assistance.

Had a flat tire changed and replaced. Gentleman was very nice and professional. I would definitely…read morerecommend this business.