We walked in to 1) set up appointment for a consultation. The woman who greeted escorted us into…read morethe side room. She was on her lunch break, no problem. She continued to engage us & asked to see pics of what I was looking for.. this went on for about 20 mins. Eventually, she walked to the back of the salon then announced, they had no interest in scheduling us. Nasty lady. Truthfully, I always judge a hair person by their own hair condition. It was a very hideous blonde & not in decent condition. If she can't take care of her own hair, how would she be able to do mine? If they don't want people to walk in, even to schedule, then maybe they should lock their door. Bad vibes, unwelcoming & rude. No thanks

I've only gone here twice, but since Stacie (who used to work at the Cost Cutters in what used to…read morebe the Shaw's Plaza) works here now, I'll definitely keep going. The decor is a little weird, and the layout makes it look smaller than it is, but it's a nice little shop. Stacie does a great job on my hair and does a better job at handling the cowlicks and what not than the other people I've let cut my hair in the last few years. Not to mention she's a sweet girl, so I'm glad to have her back in Connecticut! As a bonus, it's next to Dairy Queen, which is a nice treat for when you're done :)

Many improvements with the new owner! Best color and blow dry! Best price in the area and quality!…read moreRelaxed and calm vibe.

I originally tried this salon just by chance. I box dyed my hair and called every salon in West…read moreHartford, Avon, Farmington, and southington. I always look for good reviews on yelp and google before I go anywhere. This Salon offered both positive reviews and reasonable prices. They were extremely accommodating from the minute they answered the phone, which I appreciated. They squeezed me in for a consultation with Karen, who was very sweet & easy to talk to. We scheduled an appointment & I was very happy with the results, with the salon, and my over all experience. At the end of my service, I received a discount for being a first time customer in addition to 3 other coupons for future 1st appointments. I have gone back twice now. For my hair and to get an eyelash lift. So happy I found this place !

I called for an appointment for two days and they did not return my calls. The third day I reached…read more a person, and said I needed an appointment , any day, any time, and she gave me a 1:15 appointment SIX days away. I arrived to the appointment and waited in the parking lot for one hour. The door was locked and it didn't appear anyone was there. I called three times to find out if anyone was coming and no callback. I am a return customer , not fussy, and I always tip 50%. I guess I shouldn't have told her I was a senior. What is wrong with with this place? it doesn't seem like they want any business, today it seems like they are not doing any business , and no one is checking the phone either. if they had to cancel, why not call or email me?

My first time at this salon and I wasn't disappointed! Aaliyah did my hair for a party and I got…read morelots of compliments that night!Everyone seemed really nice and I want to bring the rest of my family for haircuts now. I was looking for a new hair salon and I saw them on Groupon, decided to give them a try and I'm glad I did!

Tracy is a phenomenal colorist/stylist. She is well versed in color theory, was able to achieve…read moredesired color, knowledgeable about products with an extensive well-rounded background in all things hair. Salon is clean with a open floor space, very modern - new vibe. 10/10 would recommend. Front staff is very kind, all employees were polite. Very chic clean place to come for a reasonably priced spa day.

I've been getting my hair styled at this salon by the owner Rosetta, for at least 20 years. I'm not…read moresure why I've never thought to do a review until now. I couldn't imagine putting my trust in anyone else to do my hair. I love Rosetta's expertise and honest opinions and she makes me look my best. We've been through bobs, slide cuts, perms, you name it. I had my bridal party done at the same time as my wedding hairstyle. I brought my coworkers in for a night of wine, apps and fun tips and tricks for the latest styles. It's a really great salon and I never have a problem getting an appointment.

I've been a customer here since they were in the Manchester pizza plaza…read more Never any problems with anyone. My last review, (now deleted) was 5 stars. I started having Michele do my hair for the past year and everything was fine. She said she was happy I was always on time and never cancel. I was happy with her color and haircuts. On 9/5/2023, that vibe, ended. I don't know why she didn't just cancel my appointment. I could "feel," the bad vibes when I arrived. She was snippy and weird. I brought up "Bridge of flowers", and she started screaming; "one place you couldn't pay me to go to is JAMAICA!" This went on and on...talk about awkward. Then we go to the sink, 30 minutes later. She always puts a neck support down, because I had a surgery this past February and she ALWAYS does this. She offered to do it last year, and I was very grateful. Not on 9/5/2023...she was rough and angry as she yanked my neck and blasted me with cold water. I called out:"I can't hold my head up, you're hurting me," She replies evilly with, "I know." "Why aren't you putting the neck support down", I ask? "YOU HAVE TO ASK FOR IT NOW!" What's wrong with you today? (Me) "DO YOU WANT ME TO STOP?" (Still screaming) and nobody's coming to see what the yelling is about. EVERYONE in there heard this. The other women were complicit to this behavior. Michele Anzalone has fallen into the "Karen," category. She really yanked my neck and it was on purpose. A month later and my healing cervical fusion and decompression, still hurts terribly. What a psycho-bich -

I've been having Helen cut my hair here for a couple of years. Every time I leave, my hair not only…read morelooks good that day, but remains in good shape. I've had bad experiences in the past with some of the chain-store 'salons', where they don't even know the basics of trimming split ends - the next day they'd come back. Hair by Design isn't one of those - they're independently owned and from my experience, hire very experienced, talented hairdressers.

Tao is the Master Stylist who owns Fusion Hair Lounge. She is amazing beautician and always makes…read moregetting your hair done a treat. All of her stylists are top notch and they take walk ins. I always come back because the quality of work is amazing for such reasonable prices. Highly recommended!

Mark should be fired. All I asked for was for a 1 inch trim with angles at the front. That's the…read morehaircut I went in with and the haircut I wanted to go out with. He tried to convince me into getting layers, and I gave him a very firm No. Aside from the extremely painful way he tugged and pulled at my hair, I was happy. Until he took some shears and began to slice off 5 inches angles all around my head. I asked what he was doing and emphasized that I didn't want layers. My hair is now half as thick as it was before I went in, and I felt like crying as I watched half of my hair being sheared from my head. This will take months to grow out. DO NOT schedule an appointment here. You will sorely regret it.

After calling three recommended places and either being hung up on, ignored, or never called back…read morewe finally decided to go "old school" and drive down Park Road to see what hair salons looked open and worth entering. Susan @ Raphael is amazing! I walked in, with no appointment and waited less than 10 minutes before she was able to see me. I have thick Italian dark hair and she handled it perfectly. She respected my style, my part, and specifically how much I wanted cut (7.5 inches by the end of it all!). I didn't realize till the end that she had actually stayed open after hours to finish my cut & style, plus clean up! It was a Friday night and I was desperate for a cut and she made me feel right at home and never rushed. Susan is very sweet, and the salon is very clean and accommodating. Best hair cut I have had in years, I will be certain to return, and I recommend her to all hair types. Thanks Susan! Compliments are flooding in about my new do! :)

Ive been getting my hair colored at Salon Eleganza for years now and I highly recommend the salon…read more What really struck me was the friendliness of the owner and the staff. They are very personable and also will take the time to discuss your hair and what would look best for you. They act like they are happy and want to do your hair and not like they are just doing it because it's their job. I give them 5 stars because the owner and staff are friendly, the salon is beautiful and clean, the staff always do a great job with giving you what you want, I always get tons of compliments after they do my hair and they are quick if you tell them you only have a short amount of time ( I have three kids and not a lot of time ).

Eloy is absolutely amazing!!!! The salon is nice and quiet which is exactly what I like. I…read moredefinitely recommend this salon and this hair stylist!!!