Before all of these outsiders started moving to the Castroville area we did not need fences and a…read morelocked gate. Trash always comes with Growth !

Lutz Mini storage is pretty good. I really only have two complaints. I wish the property had an…read moreautomated gate. Even a gate around the property would be nice. Also, I wasn't to overly thrilled that every unit had rat poison in it. I just hope everything I have in won't have rat holes. I have tried to be very careful with what I have put in.

Worst communication ever, plus charging my card and not contacting me about it. They think just…read moresending an email is enough. Didn't have access to the gate on 1st day of lease, however they charged my card. Almost $100 for a little 5x5. BS

So happy I picked this location my storage unit was safe and never had any issues. Diane was so…read morepleasantly throughout the process she is a great asset to this business. Thank you Diane for all your help. Definitely recommend to get your storage here.

Doesn't matter what promo they have, the raise the price soon after you move in anyways. The…read more"manager" here, what a sad little boy. Egregious customer service.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

It is Sunday, December 5th, 2024 at 0800. I am at the gate for Briggs Ranch Storage and the gate…read morewill not open. I have a long distance moving truck enroute to pick up my things from storage and we can't even get in. I called to confirm the storage is accessible on Sunday and the website states Monday-Sunday 6am to 10am. There is no emergency information posted on the building or anyone available to call to report a gate malfunction. I am documenting this because this situation will cost me money if my moving truck shows up here in 20 minutes and we cannot access the unit. Recommend if you are closed on Sunday, you need to inform your employees who answer the phone. You need to post signage with access hours and you need to clarify specifically on your website that you are closed on Sunday. Mon-Saturday 6am to whenever Sunday - Closed Your website clearly states you are open Sunday. Additionally, what if there is an issue or emergency on your property??????? There is no support available!!!! No other after hours line to call! Please fix this issue, and if I can't get into the storage today, I will absolutely need to be compensated for your failure to not update your access information.