Beautiful patio furniture. Prices are in line with the quality and finish. There is a huge…read moreselection of products in a large space. I like that they display the furniture suggesting how it will look when set up. Excellent service! The Newmarket store manager, is very knowledgeable and friendly. I went back to the Newmarket store a couple of times to understand how to assemble the chairs and they were patient every time.

happy to take my $8000 for outdoor furniture but lounger came broken and 10 days and still no…read moreresponse. Called to ask to exchange and they got really upset. Delivery guys reprimanded my wife for complaining about not getting our stuff on time and we still don't have the clips that hold everything together... apparently on backorder for 2 months now!!

They officially opened its doors to consumers looking to buy or need a quick fix in their homes…read more Unlike other home decor stores that I have been to, this place pays great attention to customer service as you can see associates happy to assist you at any point of your shopping. Also, they do PRICE MATCHING so if you find any material at a lower price, they will match it.

The store is very nice, the staff is very nice and helpful, and the flooring looks great, BUT the…read morekitchen faucets are complete garbage. Don`t let the elegant appearance fool you, the quality of kitchen faucets is poor. Stick to the flooring, and anything that has no moving parts. I bought a Como brand kitchen faucet and paid $150.00 for it, thinking it would be good quality. Looks are deceiving, and the price led me to believe that I was buying a good quality faucet but I was wrong. It was easy to install, it looks beautiful, but you only have 2 choices of water temperature.... scalding hot or freezing cold. There is no way to moderate the water temperature. It`s almost impossible to get a balanced warm temperature. I am either scalding my hands, or freezing them. The faucet is complete garbage, and now I have to buy a new faucet because I didn`t return it, so that`s on me. However, I thought I would get used to the horrible temperature settings after a few weeks, but alas, I was incorrect in my assumption. I will now go to Home Depot and get a Kohler or Moen.

I do not recommend this store. I've made multiple purchases from A-OK Bathroom and Tile, and…read moreunfortunately, each experience has led to disappointment. It began with bathroom faucets that started leaking shortly after installation due to faulty cartridges. Most recently, I purchased a modern thermostatic shower system, which arrived missing a crucial support bracket. Even more concerning, the cartridge inside the system is also defective--hot water stops after about 15 minutes and doesn't return. Communicating with the store has been extremely difficult. There also seems to be a lack of product knowledge--staff were unfamiliar with what a cartridge was or how to replace one. I eventually had to find a photo online just to explain what I was referring to. After that, I was told a replacement would be ordered from their supplier and to follow up in a couple of weeks. When I followed up (both by phone and text), I was told the store owner would come to my home to inspect the issue--despite not being a licensed plumber. That visit never happened. I was then asked to visit the store in person, where I was offered a replacement shower system that I had already seen lying around the store weeks prior. It had no packaging and visible scratches, yet I was told it was brand new. After driving twice from Pickering to Markham, I was still left without the missing support bracket. Despite multiple follow-ups, I was eventually told the part was no longer available--even though the same shower system is still being sold in-store. This business has been unreliable, unhelpful, and difficult to work with. The customer service is lacking, and the quality of products is questionable. It was pricey to have the shower unit installed by a contractor and now, I will have to pay hundreds more to have a plumber install the replacement, which I'm not certain if it will work any better than the first. I would strongly advise others to look elsewhere for bathroom fixtures and supplies.

Prices here are extremely reasonable. Better quality and cheaper in price than Home Depot. They…read morehave good variety and happy with the look of my bathroom. Pickup service was very fast and there were no issues returning extra boxes for refund. Highly recommend !

Solutions definitely has an extensive variety of products to organize your home or office. I like…read moremany of their items, but man, they're costly! I'll only shop here during promotions, or if I have a coupon. This is the largest location I've been to, so I was surprised they were sold out of hanging suit bags. It's been a few weeks, and they still haven't restocked these items. I actually ended up going to another location that was smaller, but had what I was looking for. Tips: Sign up for their email alerts, and call ahead if you're looking for a specific item.

I love this store! I got a purple basket for work to house my mouse, snacks, VOIP phone, and such…read more It has a handle, which is convenient. I also got a square plastic container that also has a spout. You can opt to add flour or sugar into the container and pour it out through the spout. Items there are clever! The store is clean and organized (of course!). I can spend hours there. I also got a cloud-shaped USB hub that was also on sale. The store does have sales. You just need to be patient and look for them.

This is one shady company. I signed up for a trial membership and they were so desperate to sign…read moreme up, they kept on coming back to me with more discounts and larger credits - that should have been my first red flag. I was looking for quite a few different items since we're renovating most of the house. However, DirectBuy was more expensive compared to what I could find locally or online, especially after factoring in all their hidden charges for mark-up, handling or shipping (and most items don't even ship to the home - you have to pick it up from the store or pay a second shipping fee to have another company ship it from the store to your home). One thing I liked when I signed up is they have this minimum guaranteed savings (e.g., hardwood flooring could be a minimum 20% cheaper guaranteed than any price available to the public). The problem was the staff in-store refused to honour this guarantee, providing different non-nonsensical excuses. Add to this their completely antiquated e-commerce website where you need to click through to the checkout page before you can see the true cost for an item, and this was all a huge waste of time. Don't bother with the travel side of the company either. I just got another telemarketing call from them and the guy wouldn't tell me what the fees were, at first pretending like my membership was still valid in his system, and kept on just beating around the bush. Save your time, save your money and avoid this terrible company.

BUYER BEWARE!! This franchise is going under. Do not give…read morethem $$$ for memberships. You can get better prices by shopping around. They take your money upfront for orders and then ignore requests when looking for updates. I have 2 orders with them for bedroom sets for my kids. I paid upfront and 7 months later I still have no furniture and no one calls you back or takes any ownership. VERIFIED THAT THE CANADIAN OPERATION IS OUT OF BUSINESS.

Chuck is really helpful. I had an issue with the elbow pads on my chair and Chuck went out of his…read moreway to help me. It's nice to see that great customer service still exists.

This is a used office furniture store. It is definitely a good place for people looking for used…read morebut good quality office furniture for their home office, small and medium size offices with tight budget. I was looking for few office desks for our lab office and I need them urgently. I found a desk showing on the UNRC website a right style and good price one. I went there but it was already sold out. However, one of the partners spent time to look through his stock in his warehouse at the back of the store for similar style I was looking for. He mixed and matched different parts of the used furniture of different brands to form the few uniquely custom-made desks for me. They were able to be delivered to my company within a few days at a reasonable delivery and installation charge. I like that all used furniture is labeled with a price but you can still bargain a better deal.

My wife bought two couches from them. At first I was hesitant because they asked for a deposit and…read morethe whole amount to be paid in full before delivery. Basically, they want a deposit when you like something and before delivery they want you to pay the rest before they deliver the goods/furniture to your place. I was amazed by the level of care they put into their service and products. The order was received as promised (on-time) and the handling and assembly was superb. I would highly recommend them to anyone that is out for luxury furniture as the word says it "Luxwood". ps. Don't be afraid to pay them in full before delivery because they go out of their way to make sure you are happy and satisfied.

We recently completed a bathroom renovation and converted the old bathtub into a walk-in shower…read more The customer service/support we received from the Scarborough office was very helpful. Amir was the technician who completed the work, and he was friendly and professional. He finished all the work in less then two days. He was careful when moving equipment and materials through the condo, and there was no mess to clean up afterwards.

I just want to say that Val (Valery) did an excellent job in converting my bath into a shower. He…read morewas knowlegeable, pleasant and quick. And I would recommend his services to anyone who asks.The whole process from getting a quote to the final version of my new shower was fast and efficient. I was sceptical at first that the process would take two days, what with the removal of the bath tub , the plumbing, the iinstallation of the shower module etc. But Val, alone, did it in the promised time. Again, my full recommendation for him, his work and the Bath Fitter team! Iz Cinman