I had the pleasure with working with Jason. I've come in multiple times and assisted me with my…read moreorders. I appreciate Jason everytime I come in! thank you for all your help Jason!!

Great staff, good knowledge of everything they sell. Not a huge collection but enoughread more

Mad props to Budtender Savannah who is always respectful, courtesy and will take the initiative to…read moreserve you and pull your order if she sees you standing idle too long. I am grateful for her presence, always.

UPDATE | After my review was posted, my pickup order was declined yet my ACH was still charged…read more(documented and disputed with my bank). I also received five unsolicited calls from management attempting to move this off written record. I've been a loyal customer of Elemental Wellness for over a decade, but the service has sharply declined this past year, and today's experience was the final straw. What Happened: * I placed a delivery order scheduled between 12:00-2:00 PM and stayed home the entire time. * I received no text updates, despite requesting them in the additional notes. I received no call even though they stated that they did call me, and no one rang my doorbell for a delivery order. I received no email update that my order had been cancelled either, just that it was on time and would be delivered in the requested timeframe. * At 2:15 PM, with no delivery or communication, I called the store. The associate was rude, accusatory and claimed the driver arrived and called me at 12:38 PM, which never happened. I received no call, no text, and no doorbell ring. I did receive an attitude, hella "sorry's and reprocess the order yourself." I reprocessed the order myself, I requested a supervisor and spoke with Sylvio, who assured me the order would be reprocessed and that my phone number was accurately updated. Frustrated, I submitted a one-star review detailing my experience. After that, the order stayed in "verify" status for over an hour, which is far from normal. I eventually canceled and reordered for pickup, and the same delays and lack of confirmation happened again. This experience shows a petty and careless attitude toward customer feedback. It's clear that Elemental Wellness no longer values customer experience, and I'm extremely disappointed. I will be taking my loyalty and business elsewhere.

Emerald had a great attitude and even got some extra stuff for having to a wait a little longer due…read moreto slight scheduling differences. Was within the time frame when eta was given. Excellent!

Paula is the owner and the service is amazing with this company Emerald Supply company. You call…read moreand she'll be within your home within 45 minutes and she has everything on her menu, If it's on the Internet, she has it in stock. Paula is amazing. You have got to try these hash holes they are incredible and you have got to try them. They are 1.5 g premium, Cannabis and they are amazing..

THE HeLLLA BESTTTT DISPO !!!! . This is honestly the best dispensary in the Bay Area. I've been…read morecoming here for years and their customer service is always top tier. Today (March 8) I got a call letting me know that the product I ordered online wasn't available anymore. Most dispensaries would just wait until you show up and then tell you, so the fact that they actually called ahead was already great customer service FRFR !!! When I got there, the budtender really tried to help me shout out to the bud tender for that my apologies tho I forgot her name . !!! find other options, including cheaper brands and similar products. Luckily they ended up finding the exact one I originally came for. What really stood out to me was that since at first they thought they wouldn't be able to satisfy my order, they gave me a free all-in-one vape on them so I can try it Who does that?? I've never seen another dispensary give a free product just to make sure the customer leaves happy In all the years I've been coming here, I've only had one small issue and they solved it immediately. The staff is always nice, helpful, and they always have tons of deals DEFINITELY RECOMMEND !!!!!

I just had a seriously frustrating experience at this store. I placed a preorder totaling $57.17…read moreand handed the employee $57.25--eight cents more than the amount due. She refused to accept it because it was not "exact change." I repeatedly told her to keep the eight cents, but she still would not take the payment and had to ask her manager. She came back and continued explaining that they did not have change, even though I had already made it clear several times that I did not want any change back. First, how does a cash-based business not have change available? Second, why turn away a customer who is offering slightly more than the total and explicitly saying to keep the difference? What should have been a simple pickup turned into an unnecessarily confusing and frustrating situation.

The owner Johnny really takes care of his customers! Not only in choosing from their great…read moreselection of products, but he went above and beyond for my husband recently. He was involved in an accident out in front of their business and Johnny pulled the security camera footage for us immediately to prove my husband was not at fault. CA Collective is always clean, their staff is amazing and they have the best prices anywhere! Definitely come here for your cannabis needs!

CA Collective - Phelan (1 Star)…read more CA Collective used to carry a respectable concentrate lineup. In the past, you could occasionally find brands like Apex -- products that had broader market visibility and were even discussed across other state markets and enthusiast communities. Unfortunately, that side of their menu has largely disappeared. Today, the focus appears heavily centered on in-house flower and vape cartridges. Concentrates are minimal -- typically limited to ABX (around $30), Raw Garden ($35-$40), and Almora Farms, which is often priced significantly higher than what you'll find at other dispensaries in the area. For shoppers specifically looking for live rosin or a broader extract selection, the options are extremely limited. Pricing is where the biggest concern lies. Premium flower such as UpNorth listed at $75-$80 per eighth is difficult to justify in the current market. At that price point, it feels disconnected from standard San Jose pricing and edges into what many would consider excessive. Even the in-house flower, while convenient, lands closer to mid-tier quality at best. It almost creates the impression that pricing structure is designed to funnel customers toward in-house products rather than compete on broader brand selection or value. For out-of-town visitors unfamiliar with local pricing, this may not raise immediate red flags. However, for regular consumers who understand the current San Jose market, the value proposition is difficult to defend. If you're looking for a more curated and competitively priced dispensary experience, Haze would be a stronger alternative nearby. At the moment, CA Collective feels out of step with the surrounding market -- and until pricing and concentrate selection improve, it's a hard recommendation

Melissa helped me out today and she was very welcoming in setting me up after a long pause from…read morepurple lotus. She was very informative and helpful in the whole process of assisting me in making my purchase. If you're ever nearby, look for Melissa! She's the super friendly person that's running the cashier.

While in town for the World Cup I wanted to check out what San Jose had to offer. Found Purple…read moreLotus during a search of the area. Upon arriving, I found plenty of parking in the front and back. Security checks your ID prior to entering the building. The lobby has a welcome desk for new timers and another desk for online orders. Being first time, I was given all the details of being a newbie. FREE JOINT first visit! And the gifts keep coming on your next visits too! After all the exciting news, I finally entered the room with all the goodies. Greeted and provided knowledge of the place, brands and how to maneuver through the store. I used the kiosk to place my order. Similar interface to other stores I've been too. Staff was friendly all throughout my visit. I returned a second time, different staff but all with smiling faces. They have plenty of deals they offer daily. A wide variety of selections to choose from. Great experiences.

Huge shoutout to Brooke for always getting me right every time I step into the store. Love the…read morecommunity feeling and how friendly the staff is! Only thing I would suggest is maybe having a little music playing in the background to the shopping experience even better

I am not a fan of this place. First thing is that the staff is nice, place is clean, it is not…read moreoverly crowded but the policies were terrible. The place has a lot of selections with different brands. I cannot say the price value is great. It is not terrible but not the best. That being said, the reason for the terrible experience was the policies. It made this experience terrible. We wanted to get on of the gummy bongs and they grabbed it from back stock. We did not think much of it as it was boxed and we also got a bunch of other products as well. We got back and found the worker input the wrong one so we took it back. There was a difference and they said they could not refund us and could only give us store credit. Normally if it was our error and they were making an exception then that is fine. In this case the worker gave us the wrong one and they still would not give us money back. The manager said he could not do it even thought it was not our fault. So we did not have a choice and has to take the credit. We came back to use it and they had deals on the product if you buy 2. They would not use our store credit. They said we either use the deal or the store credit but we cannot use both. That was absolutely ridiculous!! First we are forced to take the store credit for their error then they will not let us use it with the deal. I understand the workers are limited to what they can do but that policy is absolute ridiculous. Overall the experience has been terrible. As stated the workers are friendly and nice but the store policies made this a terrible experience. I would not recommend this place. The place does not have great policies in place and you are better off saving yourself a big headache.

Stopped by just to grab a few pre-rolls for the week and Breanna helped me out. Not gonna lie…read more.. with that smile she could probably talk me into buying just about anything lol Jp ... kinda. She was super sweet, really friendly, and made the whole visit perfect. I just tried one of the pre-rolls she recommended too... def a solid recommendation. Thanks again, Breanna! Appreciate the awesome service. I'll definitely be back.

Was in the area today , popped in to grab a couple items , Hannah was my tender for the day. Let…read moreher know what o was looking for and she had some great recommendations. Thank you for the solid gear. Canna Culture always has a dope selection to fit anyone's maintenance schedule . And did I mention always the friendliest and knowledgeable tenders . 5 stars as always .

I liked the product. It was good and served my purpose. Highly recommend to others for them to useread more

Great staff and products. I was in and out in under 5 minutes and happy with the products they had…read moreavailable. Alyssa was very helpful and friendly.

This is my 1 and only spot to shop for my pain relief. They have amazing discounts and rewards…read moredaily. The shop pet, Mina is the coolest lil dog. Besides the awesome customer service from everyone, especially Cristina (Super friendly, always welcoming), Mina is the highlight of my stop. Stop by for daily 20% off and say hi to Cristina and Mina.

Best dispo in the bay area . Friendly workers…read more Environment is a vibe And everyone here is very kind and patient Would recommend 10/10