Place sucks. I've been coming here for around 6 months hoping for it to improve but never did…read more Doesn't have any supply, deals are trash, and super expensive. I only got a 7g wavy indoor smalls and after taxes $70!!! From now on I'll be going to Flor down the street.

Went few times and left wondering who's running the business. Ask for a preroll under 25 some 1/8…read moreand cs rep only offered me a 40 preroll ( this was two days before Super Bowl ) . I was like , there nothing else available, and got a quick no. But then I check online and there was many preroll avail to where I can order and pick up. This wasn't the first time, and something didn't sit right with me . I go the Nug, cookies in Hayward , and none of them made me feel like the business is trying to take advantage of the customer . Lost a customer , and frankly it seems the front desk is making deals without the owners noticing .

Ive been a loyal customer since you've opened. Every time i come here every one is so nice…read more The part that hits home- it's hard living out here in the bay area and when you have physical pain and need some pain relieving medicine, it gets expensive and Flor always has deals every time I go there they have different deals and I love it. They're always accommodating. Thank you Flor team!

It never fails coming here they are understaffed. Every time I come in here there are customers…read morewaiting around to be helped (8 today), then after you wait to oder (10 minute wait or more just to order) you wait another 10-15 minutes for them to get your order ready...This place is a chore at any time of day. It's cash only now, they are out of many things and they only have 4 options for liquid drinks. I'm honestly not sure how they are still in business. They are bi e, but need more employees and to better manage time/customer service. This is the third time I've stopped by because I was shopping in the area and had to leave because there were so many waiting to place orders or waiting for their orders. I never have this issue with Cookies in hayward and going back to Cookies as it's a waste of time and Money here at Flor. This has been an issue with Flor since they opened so today is my last time giving them a chance.

I made an order online and the process was super simple. No hassle or extensive sign up…read morerequirements to place an order. You can choose a preferred delivery window to align with your availability as well. Once I placed my order, a few verifications steps were received via. Communication from the driver was not complicated & he was really friendly/patient while figuring out where my unit was. In Store: Really solid and well staffed location with huge parking lot and anyone that you get paired with to help you finalize your selection is well-versed and understands how to pair your specific preferences together. Love stopping by, and then definitely hook you up.

BEWARE. They WILL charge you DIFFERENTLY. Online I had an order with the total all together at 88$…read moreit was originally 70$ in the cart. They required 50$ minimum delivers. When I chose their prepayment, it would've charged me 98$. If I paid in person it would've 95$ straight. ???????? Their website said credit card accepted in-person, just to deny it, they didn't allow payment in cash only debit. On top of wasting 4 hours of my time, they would've charged me differently, they added fees, tips and taxes AFTER IT TELLS YOU THE TOTAL. Even with the online total the price CHANGED IN PERSON WHICH IS VERY CONCERNING. The online prepayment required a $1 tip automatically it was actually MORE EXPENSIVE THAN OTHER OPTIONS(stated online that prepayment would make things easier, therefore cheaper, but the in-person option was cheaper) I could DoorDash from a whole different city, not having to worry about price changes. DO NOT TRUST THIS PLACE ONLINE. THEY ARE EXPENSIVE IN-STORE AND BORDERLINE SCAMMERS ONLINE. THERE ARE BETTER DISPENSARIES IN THE BAY AREA THAN HERE

Convenient and legit for the most part. However, several times, I have received orders that are…read moreclearly not what was advertised on the website. Most recently, one purchase that was priced higher because of the strain was complete crap. Sprayed down, old, and probably moldy because Ive been coughing like bronchitis for three days. Everything is bagged so you really don't know what you will be getting and the last two vapes were unsmokeable. Also THC percentages are exaggerated on the site. Delivery is fast, smooth and friendly.

Went to the address, realized it was a house didn't get anything. Looks like delivery only.read more

Mad props to Budtender Savannah who is always respectful, courtesy and will take the initiative to…read moreserve you and pull your order if she sees you standing idle too long. I am grateful for her presence, always.

UPDATE | After my review was posted, my pickup order was declined yet my ACH was still charged…read more(documented and disputed with my bank). I also received five unsolicited calls from management attempting to move this off written record. I've been a loyal customer of Elemental Wellness for over a decade, but the service has sharply declined this past year, and today's experience was the final straw. What Happened: * I placed a delivery order scheduled between 12:00-2:00 PM and stayed home the entire time. * I received no text updates, despite requesting them in the additional notes. I received no call even though they stated that they did call me, and no one rang my doorbell for a delivery order. I received no email update that my order had been cancelled either, just that it was on time and would be delivered in the requested timeframe. * At 2:15 PM, with no delivery or communication, I called the store. The associate was rude, accusatory and claimed the driver arrived and called me at 12:38 PM, which never happened. I received no call, no text, and no doorbell ring. I did receive an attitude, hella "sorry's and reprocess the order yourself." I reprocessed the order myself, I requested a supervisor and spoke with Sylvio, who assured me the order would be reprocessed and that my phone number was accurately updated. Frustrated, I submitted a one-star review detailing my experience. After that, the order stayed in "verify" status for over an hour, which is far from normal. I eventually canceled and reordered for pickup, and the same delays and lack of confirmation happened again. This experience shows a petty and careless attitude toward customer feedback. It's clear that Elemental Wellness no longer values customer experience, and I'm extremely disappointed. I will be taking my loyalty and business elsewhere.

Great selection of drinks! Puts Airfield to shame. I placed my online order at 1:23pm on a Sunday…read moreand it was delivered by 1:40pm. Sal was amazing. I was a little hesitant to purchase from a place that had no physical address or location but the reviews put me at ease. So glad I found this place! Thank you for a great experience Exhale.

Absolutely a gem of a service. Wong was super friendly, knowledgeable, efficient and a great…read moreselection. He delivered early, texted out front and it came in a cute school box... like a fun little adult happy meal. Highly recommend supporting this young business.

Well worth coming vary helpful an great service by toyeen Great products vary great pricesread more

If you know the San Jose cannabis scene, you know the competition is real. Purple Lotus. Cake…read more Elemental. Theraleaf for budget runs & Airfield. Solid options across the board. But for me? Harborside San Jose is top tier. My #1 go-to. Every time I go -- whether I'm stopping in person, calling ahead for product inquiries, or pulling up at 8am sharp for the weekend 50% member discount -- the energy is consistent. No pushy upsells. No dead retail autopilot. Same warm welcome whether it's early morning or sliding before a pregame. That kind of consistency matters. Huge shoutout to Yeriyo, the store manager. You can tell he runs the floor the moment you're in line. Calm, attentive, and clearly leading by example. He put me on game about inventory drops and what's landing across Harborside and their sister stores -- which is clutch if you're tracking limited live rosin or specific brands. Down to earth, easy to talk to, and running a tight shift. Another big shoutout to Sunshine. I first met her at Urban Leaf when she helped me navigate their live rosin selection. I'll admit -- I ask very specific questions and I've been told I can be a "difficult" customer. She passed with flying colors. Knows her strains. Knows her extraction. Knows her game. Even when I call for product inquiries, she exceeds expectations. If something's out of stock, she manages expectations clearly and adds me to their call list. That's old-school customer service -- the kind that builds real loyalty. What I appreciate most is that Harborside and Urban Leaf represent cannabis culture properly. Knowledgeable staff. Authentic energy. No corporate script reading. Just people who actually understand the product and care about the experience. Harborside San Jose -- real MVP status.

Thanks to Yelp, I found the nicest local dispensary in one of the most relaxing places less than 20…read moreminutes from home. Nestled on the Darcie Kent vineyards, Highlands is a nice unassuming building in the middle of wine tasting rooms and vineyards. How cool is that. Getting to Highlands is very easy, and parking is on the property. I knew what I wanted walking in and according to their site, it was in stock. You can order online as well and pick up there. Lots of options. The room isn't all that big, but it's got a nice layout and even a few seats to hang out and talk while your friends are in line. Very comfortable environment. The line wasn't too long. Maybe 2-3 minutes as they had 3-4 "budtenders" there. Really not sure that's what they should be called now as they're not handling flower directly as in the old days. Everyone working there was pleasant, everyone saying hello, and very patient. Purchasing was a breeze and you get to join their loyalty program too very quickly. It's so fast that you can do it while in line. And the cell service there is decent too. I won't make comments on prices. Everything in California from a licensed dispensary is expensive due to the state and local taxes, along with the excise tax. I will say that my days of trekking to dispensaries in San Jose, Hayward, or Oakland are pretty much done now that I came across Highlands in Livermore!

dispo and winery? say less. the staff was super nice and…read morewelcoming. the security guard got excited about my name which was funny and sweet. i wonder if you can smoke and do a wine tasting together bc that would be a dream day!

THE HeLLLA BESTTTT DISPO !!!! . This is honestly the best dispensary in the Bay Area. I've been…read morecoming here for years and their customer service is always top tier. Today (March 8) I got a call letting me know that the product I ordered online wasn't available anymore. Most dispensaries would just wait until you show up and then tell you, so the fact that they actually called ahead was already great customer service FRFR !!! When I got there, the budtender really tried to help me shout out to the bud tender for that my apologies tho I forgot her name . !!! find other options, including cheaper brands and similar products. Luckily they ended up finding the exact one I originally came for. What really stood out to me was that since at first they thought they wouldn't be able to satisfy my order, they gave me a free all-in-one vape on them so I can try it Who does that?? I've never seen another dispensary give a free product just to make sure the customer leaves happy In all the years I've been coming here, I've only had one small issue and they solved it immediately. The staff is always nice, helpful, and they always have tons of deals DEFINITELY RECOMMEND !!!!!

I've been going here for years and I've had to sign up for accounts a half dozen times now. My…read moreorders never stay in the history so I've been unable to see what I ordered before. I did always get good service and products. Yesterday I took advantage of a really good deal (I think it was BOGO for a penny) to order two AIO and four cartridges. It came out to $66. I was stoked. I got a notification that my order was received and that I would be notified when it was ready to be picked up. I didn't hear anything by the end of the day or today so I decided to just go down there. Oh, they don't fill the orders, I was told. You have to just come down there and get your stuff because they don't notify you. Not only that, if you don't come the same day, your order goes away. No way to see what you ordered. Disappointed and I'll admit very frustrated, I got one AIO and two cartridges and it was $66. Half as much product for the same price because they wouldn't honor yesterday's sale today. Even though they never notified me in advance of their arbitrary rules. Might be time to find a new dispensary.