Josh is the store manager at this location, and I've seen this store go through three different…read moremanagers over the years. Since Josh and his morning team have been here, I've noticed a real improvement in the flow of the store, the customer service, and the overall atmosphere. It genuinely brings me joy and comfort to see my favorite neighborhood dispensary thriving again. This is the only dispensary near my home that's open at 6:00 a.m., and I love that it's conveniently located in a shopping center. Having reliable early morning access for my medicinal needs has been such a blessing. A heartfelt thank you to Josh for your leadership and all the hard work you've put into the store. I also want to give a special shout-out to CeCe, Teresa, Ricardo, Brian, BJ, and the entire morning crew. You always greet customers with kindness, professionalism, and positive energy, and it truly makes a difference. And Josh--thank you for adding some pizzazz to the store with the decorations! It makes the space feel welcoming and cared for. Thank you all for your service to this Bay Area CannaMama! WOOWOOT!

It never fails coming here they are understaffed. Every time I come in here there are customers…read morewaiting around to be helped (8 today), then after you wait to oder (10 minute wait or more just to order) you wait another 10-15 minutes for them to get your order ready...This place is a chore at any time of day. It's cash only now, they are out of many things and they only have 4 options for liquid drinks. I'm honestly not sure how they are still in business. They are bi e, but need more employees and to better manage time/customer service. This is the third time I've stopped by because I was shopping in the area and had to leave because there were so many waiting to place orders or waiting for their orders. I never have this issue with Cookies in hayward and going back to Cookies as it's a waste of time and Money here at Flor. This has been an issue with Flor since they opened so today is my last time giving them a chance.

Melissa helped me out today and she was very welcoming in setting me up after a long pause from…read morepurple lotus. She was very informative and helpful in the whole process of assisting me in making my purchase. If you're ever nearby, look for Melissa! She's the super friendly person that's running the cashier.

While in town for the World Cup I wanted to check out what San Jose had to offer. Found Purple…read moreLotus during a search of the area. Upon arriving, I found plenty of parking in the front and back. Security checks your ID prior to entering the building. The lobby has a welcome desk for new timers and another desk for online orders. Being first time, I was given all the details of being a newbie. FREE JOINT first visit! And the gifts keep coming on your next visits too! After all the exciting news, I finally entered the room with all the goodies. Greeted and provided knowledge of the place, brands and how to maneuver through the store. I used the kiosk to place my order. Similar interface to other stores I've been too. Staff was friendly all throughout my visit. I returned a second time, different staff but all with smiling faces. They have plenty of deals they offer daily. A wide variety of selections to choose from. Great experiences.

It's Great curbside service with a great selection and it was an easy friendly transactionread more

Went to the address, realized it was a house didn't get anything. Looks like delivery only.read more

Mad props to Budtender Savannah who is always respectful, courtesy and will take the initiative to…read moreserve you and pull your order if she sees you standing idle too long. I am grateful for her presence, always.

UPDATE | After my review was posted, my pickup order was declined yet my ACH was still charged…read more(documented and disputed with my bank). I also received five unsolicited calls from management attempting to move this off written record. I've been a loyal customer of Elemental Wellness for over a decade, but the service has sharply declined this past year, and today's experience was the final straw. What Happened: * I placed a delivery order scheduled between 12:00-2:00 PM and stayed home the entire time. * I received no text updates, despite requesting them in the additional notes. I received no call even though they stated that they did call me, and no one rang my doorbell for a delivery order. I received no email update that my order had been cancelled either, just that it was on time and would be delivered in the requested timeframe. * At 2:15 PM, with no delivery or communication, I called the store. The associate was rude, accusatory and claimed the driver arrived and called me at 12:38 PM, which never happened. I received no call, no text, and no doorbell ring. I did receive an attitude, hella "sorry's and reprocess the order yourself." I reprocessed the order myself, I requested a supervisor and spoke with Sylvio, who assured me the order would be reprocessed and that my phone number was accurately updated. Frustrated, I submitted a one-star review detailing my experience. After that, the order stayed in "verify" status for over an hour, which is far from normal. I eventually canceled and reordered for pickup, and the same delays and lack of confirmation happened again. This experience shows a petty and careless attitude toward customer feedback. It's clear that Elemental Wellness no longer values customer experience, and I'm extremely disappointed. I will be taking my loyalty and business elsewhere.

Absolutely a gem of a service. Wong was super friendly, knowledgeable, efficient and a great…read moreselection. He delivered early, texted out front and it came in a cute school box... like a fun little adult happy meal. Highly recommend supporting this young business.

I love everything about Exhale! Always fun interacting with the team, the selection is always on…read morepoint and they've deliver to me where ever I've been - restaurants, shoreline amphitheater concerts and one time after the sharks game which was clutch!

If you know the San Jose cannabis scene, you know the competition is real. Purple Lotus. Cake…read more Elemental. Theraleaf for budget runs & Airfield. Solid options across the board. But for me? Harborside San Jose is top tier. My #1 go-to. Every time I go -- whether I'm stopping in person, calling ahead for product inquiries, or pulling up at 8am sharp for the weekend 50% member discount -- the energy is consistent. No pushy upsells. No dead retail autopilot. Same warm welcome whether it's early morning or sliding before a pregame. That kind of consistency matters. Huge shoutout to Yeriyo, the store manager. You can tell he runs the floor the moment you're in line. Calm, attentive, and clearly leading by example. He put me on game about inventory drops and what's landing across Harborside and their sister stores -- which is clutch if you're tracking limited live rosin or specific brands. Down to earth, easy to talk to, and running a tight shift. Another big shoutout to Sunshine. I first met her at Urban Leaf when she helped me navigate their live rosin selection. I'll admit -- I ask very specific questions and I've been told I can be a "difficult" customer. She passed with flying colors. Knows her strains. Knows her extraction. Knows her game. Even when I call for product inquiries, she exceeds expectations. If something's out of stock, she manages expectations clearly and adds me to their call list. That's old-school customer service -- the kind that builds real loyalty. What I appreciate most is that Harborside and Urban Leaf represent cannabis culture properly. Knowledgeable staff. Authentic energy. No corporate script reading. Just people who actually understand the product and care about the experience. Harborside San Jose -- real MVP status.

Popped in here as a first timer. On the road and wanted to pick up some green. Unfamiliar with the…read morescene, I used GPS to show me places near me. Harborside stood out to me from the photos online + good reviews. A good amount of parking is available when you arrive. Staff was warm and friendly, letting me know as a first timer how it works. 40% off anything in the store. They had a great deal on some pre-rolls, buy 2 get the 3rd for a penny. Wide variety of selections to choose from. Good experience.

dispo and winery? say less. the staff was super nice and…read morewelcoming. the security guard got excited about my name which was funny and sweet. i wonder if you can smoke and do a wine tasting together bc that would be a dream day!

The bud tenders are great. The products are usually pretty good (though the last flower i bought…read morewas moldy.. i still have it and need to try for a refund or something) but what really bugs me and gets this 1 star review are the FLOCK CAMERAS in their private parking lot. There is absolutely no reason for them to be at a DISPENSARY. This sickens me that you would accept private money from a company which spies on your customers then sells that data to the highest bidder. I would highly suggest rethinking having FLOCK CAMERAS on your property.