This place has the best customer service. My feet were getting achy and I knew I needed new shoes…read more The kind gentleman sat with me and gave some great recommendations , brought out many shoe types to help me , and information I didn't know. Ended up with Hoka and they matched the medical discount. Great place ! Will go back when I need to get some shoes for working out !

I visited Wild Pear Running late one evening after work. I felt bad because I made it 15 mins (or…read moreless) before they closed. Although I made it so close to closing, there was not one moment where I felt rushed. I already had an idea of what I wanted, but they still brought out three other pairs of shoes to try. They asked me questions, were very attentive to my needs, and offered suggestions. Apparently, I had been getting the wrong sized shoes for years. After their help with proper sizing and fitting, the shoes I purchased are the most comfortable walking/running shoes I have ever owned. Im not a runner and I'm a bit out of shape, but I have been taking walks in the shoes and I can feel myself wanting to run because the shoes are so comfortable. Fast forward a week after my purchase I saw my shoes were on sale and saw on the card that they offered price matching. I called the store and they immediately honored the price match from the phone call as I sat comfortably at home! I am very satisfied with my purchase. Exceptional customer service and I will return for my next purchase! 10 out of 10 I would definitely recommend!

This is the perfect place to get reliable and high quality running shoes. When you arrive the…read moreemployees will watch you walk and size you correctly. They only hold the brands with the best reputation for being great running shoes. You won't get Nikes or Adidas. They gave me a 10% discount when I asked if there are any deals so be sure to ask! I was in and out in 5 min because I just wanted to rebuy my old running shoes that were worn in. If you want to go in just to try on they won't put on the pressure on to buy. Also if you buy 6 shoes you get the 7th free!

I came to this store with hopes of waking out with a great fitting shoe and some insight on the…read moretype of shoe that would be best for me! Wow was I in for a treat! Sheryl ( I believe that is how you spell her name) was a very nice woman that knew what she was talking about! I believe she said she was the owner of the shop. They have been servicing the Clear lake area for about 15 years! So back to the shoe experience. I was able to tell Sheryl my needs , what my problem with my current shoes (average lower tier brand running shoes) and how I keep having or needing sports message or chiropractic adjustment on my lower back. She asked me to take off my shoes , measured my foot (width , height and arch support needed) , asked me to walk up and down the store and she immediately knew what kind of shoe would be best for me. It was so refreshing to know that she knew what I needed out of a shoe! She looked at my old running shoes to verify my step. She went to the back of the store and came back about 5 min later with 3 choices of shoes. She had me try on the first , walk in it and then try the next pair. One by one I would talk about how they felt and in moments she gave me her recommendation. I was really impressed with the owner and the store. You can tell the running gurus come here for a reason. They seemed to have several folks in the store helping people and I paid about $125 for the running shoes. They do have a rewards program so if you buy seven pairs of shoes the 7th one is free. After using the Brooks shoes on my first run it felt immediately different. No longer were my feet killing me getting off the treadmill or my feet and legs feeling just used up and sore the next day. My knees didn't hurt and my lower back felt fine. The cushioning and support on the shoe was what I needed. I can't say enough how happy I am with them. Thank you On the Run!!! I run for health reasons and I'm in no way shape or form a pro runner. Nor did I use to run track or cross section. I'm just an average guy that was looking for a change of the normal "running" shoe. Lots of options on shoes. Different brands and even different widths. -Rick Y.

This was my second time coming to the Greenbriar location, the first time I didn't get any help…read morejust picked up a pair of shoes but had to come back and return them because they were uncomfortable. Molly helped me this second time i came to exchange them and actually took her time scanning my feet and helped picked up a pair that help support my feet. She explained what type of shoes best suited my needs. PLEASE HAVE MOLLY TRAIN YOUR OTHER EMPLOYEES, GREAT CUSTOMER SERVICE AND VERY KNOWLEDGEABLE. FYI when I first walked in I came to the register another female employee came but didn't acknowledge me, just went to the other computer while popping her gum and blowing a bubble, very unprofessional. I had to ask her if there were any other employees that could help, and thankfully she called Molly to help me.

Fleet Feet is a small running shoe store where they do a foot scan and help you with trying on…read moredifferent shoes. I am skeptical of the foot scan as my friend who is a former employee calls it "all smoke and mirrors." They don't usually have sales on their running shoes, as they only offer a limited selection of the latest, most expensive models. They have a treadmill in store. This location has a small parking lot that is very awkward to turn into and out of on the busy street. I think it's really nice the employees don't make commission, so there isn't pressure to buy shoes on the spot. I tried on seven pairs of shoes and didn't find any of them to be very comfortable. For a store that emphasizes trying on a variety of running shoes, their return policy is not conducive to that. They allow returns within 30 days, but the shoes must be unworn. You don't know if a running shoe feels good until you actually run in them.

Based on all my food reviews, everyone in their right mind KNOWS I should do some sort of…read moreexercise!! With that, running and HIIT are the my chosen methods. I am SO glad I chose this establishment and not some random Academy or sports store. I was met with a staff member that was NOT judgmental that a 200lb girl went in to buy running shoes. This is definitely not the norm. The staff made great selections and went over, in detail, different shoes, how/why they would help me, and despite me needing to try 4 different pairs on, didn't seem annoyed one bit!! They have a reward system as well (every $200 spent you get $25 off in the store). They also have a running group and in store Yoga on Mondays, so if you're looking for a social reason to run, this would be a good start. I will be returning for all my future running needs and I highly recommend you try this store as well!!

I came in 2 1/2 weeks ago and bought some hoka shoes I wore them around the house so that I could…read morefeel how they felt on my feet other than walking around the store and they hurt my arches. I brought them back and the lady who I spoke to was very rude. She told me she normally wouldn't even give a store credit but she was being "nice". To say I'm a little upset is an understatement. I'm soooo happy to have been given a store credit, rolling my eyes. Needless to say I'm not returning to this store. Not to mention that I looked at my account and they charged me two times for my purchase and they told me oh well we didn't do that your bank did? When I went in to purchase the shoes their system wasn't working, which was frustrating!

Very helpful. I lost my receipt and needed to return a canopy that was faulty. The return process…read morewas fast and seamless.

My self like so many others think we bought half interest in this great store…read more This place has allowed me to hunt, fish & camp, with all its great products. The main reason I decided to write a review on Academy today , is I bought a trail camera but when I got home my son told me it was the wrong one, so back I went, it was effortless to exchange it for the right one. I found a young lady that went that extra mile to find me what I needed, she tore the whole top shelf apart and when I thought all hope was gone, on the very last row she found the camera that I was looking for. It is employees like this that make customers like me keep coming back, Academy keep up the good work. Thanks Rick A

My mom, sister and I came to get sized for shoes and Miguel was very informative and helpful. We…read morelearned a lot and they had a lot of great options. Also they had some cutie working there. they do have a foot scan analysis which I think is extremely useful.

Mike M was awesome! We came in after my podiatrist suggested some new shoes and had a great…read moreexperience. We loved all the technology used to determine width, arch, etc and Mike had tons of knowledge about each brand and great suggestions. Thanks Mike!

Went in there with the intention of buying some vans.. walk out cuz the lady in there was so rude!!…read moreWas yelling across the room and instead of walking towards me i had to walk to her to ask her to tell her what I wanted!

Was willing to buy 2 pairs of vans but the manager was very rude every time I go in there I feel…read morelike I'm a bother. Purchased so many times from journeys never again, due to how being treated.

Very sweet staff. (The owner is semi friendly) Not putting prices on the shoes is cheesy. It also…read morecreates an uncomfortable environment for customers. The Covid rules were dumb. That went on way too long. Other than that, great shop.

I shopped here a few years ago and had a really great experience, which is why I decided to return…read more Unfortunately, my visit today was very disappointing. I received little to no assistance and was hardly acknowledged when I walked in. I was actively looking at shoes, and the sales associate remained seated at the register without offering help or asking if I needed a size. I found this to be quite rude, as basic customer service would be to acknowledge and assist someone who is clearly browsing. This experience was a sharp contrast to my previous visit and has made me reconsider returning.