Although the pharmacists and techs are great at this Rite Aid, the regular employees and managers of the store are not! Tonight I got to the store to pick up a prescription just before closing. As I walked in the door at 9:55 I was told, by the man who appeared to be the manager, "You have 3 minutes!" And was clearly irritated. I rushed back to the pharmacy to get medications that are important to my husband's health, got the scripts, and was signing for them at 9:58 pm when on the loud speaker an announcement was made, "we're now closed. All customers must complete purchases now!" Again, super rude! As I hurried out to the front door, he unlocked the door, saying nothing to me. No thank you for shopping, no have a great night, no smile....Nothing! When I jumped into my car, I checked the clock on my phone and it was exactly 10:00 pm, store closing time. He acted like I was putting him out. It was rude, disrespectful, and enough to make me never want to shop Rite Aid again. I'd have given them one star or even none if it weren't for the pharmacy and the ice cream! They're lucky their pharmacy staff, including Thom Ngyuen, are amazing and friendly and care about their patients, and that they serve Thrift ice cream otherwise I would take my business across the street to CVS!! read more

This is where I alway buy my beer and liquor, but what give this place a 5 star to me is this cute blond cashier I have a crush on lol.

first, I went to the Rite aid in cypress . But they did not have the medicine what my little daughter needs so one of the kind pharmacist offered me this Rite aid in Garden grove. She faxed my medicine information and said one hour is going to take it. So i got here after an hour and half and asked the pharmacists to give my medicine. She was checking here and there. I told her i faxed it. Then she checked the fax and told me it's not ready. She wasn't even felt sorry and did not say anything to me and just went back to her work. i was mad. I went back right after 20minutes later but still it wasn't ready. They said i have to wait another 15minutes.They are wasting my time. i will Never come to this Rite Aid pharmacy;( read more

I was shocked by the rudeness of your cashier. It happened onWednesday 7/20/16 at 1:45 I was picking up medication in the drive through for my mother There was a problem with the delivery of an important medication. The pharmacy clerk advised me to park in front of the store and he would give me medications at the pharmacy. I had my dog with me he said just come quickly with the dog. I had the puppy in my arms and this large senior citizen woman cashier started screaming at me. I had to stand in the sun walking to the drive through Very poor customer service. There are a lot of people who need a job find some one nice!! read more

Classiest Rite Aid ever. Oxymoron? Not since this Rite Aid underwent a huge remodeling! The new interior, namely the floors and bright lighting, transforms your shopping experience and makes you...how do I say this...actually want to stay and shop! Of course, there is the ice cream, the most popular attraction of all. My favorite is a single scoop of rocky road in a cup, as they are extremely generous with their servings. And we can't forget the automatic blood pressure monitor in the left corner of the store! Yay for ice cream and low blood pressure! read more

Absolutely love the staff in the pharmacy here. The pharmacists Tom and Len are so caring and helpful. The entire staff is wonderful. Most of them know me by name as I've been coming here about 3 years. I moved to Carson a year ago and did not like any other pharmacy I tried, so I drive to G.G. from Carson twice a month. Having a good repore with your pharmacist when you have as many health issues as I do is a must. Lucky to have such wonderful employees at this pharmacy.... read more

i love the service best rite aid and employees are sweet always have what i need!! not a-lot of rite aids are like this some of them don't have what this rite aid has so yeah! read more

This place is fine for everything but their pharmacy. I'm not really one to complain about service but this place really screwed me. Aside from them being unprofessional, discussing my medication in front of other customers for example, their automated system continued to request refills from my doctor without my knowledge until my doctor began refusing their requests. At that point, I was out of medication and couldn't make an appointment with my dr. Every other pharmacy informed me when my yearly prescription on its last month and this was the last straw for me. I'm not sure about other Rite Aids but I will never be using their pharmacy again. read more

I was there today waiting behind a gentleman (used loosely) who kept trying to haggle his boxed wine down to $8.99. He asked the the cashier his name, to which the cashier responded, "Alex." The customer then called the cashier Jose and told a joke about "hose a" and "hose b." Alex was never rude. He was professional and polite, which I found hard to be. I am sorry Alex has to deal with that, and worse. read more

This store needs to teach their staff some manners. I was with my friend and her family last week in this store. Her father was buying himself beer and cereal while Me and 5 other kids waited with him in the line- when this older lady cashier with short gray hair named Kathy (I think?) requested to see all our IDs ? Clearly we were underage and clearly the beer was for the dad. Kathy said to "leave the kids outside next time" & My friend made a joke to me "yeah because someone is going to leave their 2 year old outside" in which Kathy verbal attacked her calling her a smart ass and saying she wouldn't serve the father if she continued to be a "smart ass". Completely attacking her in front of her father and family. My friend said nothing after being called a "smart ass" because she realized that there was no point in arguing as it was not the time or place and the whole time Kathy still continued attacking her, calling out negative comments about her lifestyle which was not true and incredibly rude, which not only made me uncomfortable even more, so think about how my friend felt, highly inappropriate . When leaving, Kathy was still attacking us saying to the father "are you proud of your daughter???" This Kathy person is the most rude person I have ever met and she needs to be seriously handled. She is horrible !!!!! She should not be in customer service. Something needs to be done about her. This ruined our whole day and we will never return to this store and advice other people not to as well for Kathy is an aggressive person and should not be around other people. read more

This review is only for the store. The Pharmacy has great customer service and Linh and Tom are top notch and very helpful and knowledgeable. I was on hold for 10 minutes while an employee was checking to see if an item was in stock. I kid you not that someone picked up the phone while I was on hold 4 times to ask what I needed! The fifth time the person asked again for the 3rd time what I was looking for. Sorry, you have to be out of touch with your products to not know it is in stock within at least a few minutes. They asked me to spell it again. I finally gave up. Argggghhhhh!!!!! read more

they are the slowest pharmacy I have ever been to. They have a 16 year old girl working in the pharmacy, handling medications and I'm sure she doesn't even have her pharmacy tech license. Half the time they never have the full amount of prescription and text you that a prescription is ready when its not. I have had to make numerous trips to the pharmacy there. They are very poor service and dispense low grade prescriptions. read more

Worst Rite Aid I have ever been in the employees are pretty rude and the manager. I walked in and said hi and the lady just starred at me. When the cashier lady said are you partying earlier I said yes. By the way my family always has a small party when the Olympics are on. But back to what I was saying. So I went to the store to get stuff for the party. Then she told me to wait while she talks to the manager that was on the other cashier and I said ok. I was shocked when they had someone else to come and say they cant sell me this product. While I see them still talking I was thinking again these people are pretty rude. This is stupid when the manager couldn't even talk to the customer himself. This has never happened to me before and I had to go to a different store just to get my what I needed and had no problems. I had problems before with this Rite Aid but thought that with it being remodeled that they would have better employees well I can tell you they don't lol. So im never going here again. read more