Im actually surprised that so few stars were given to this pharmacy…read more Im very critical of pharmacys and have done NUMEROUS crap reviews of them. I rarely find one that cares, and let me tell you, this one cares. They got SLAMMED with so many more patients due to the closure of the Rite Aid up the street and they handled it. This is a very small Walgreens, and they have high volume due to Laguna Woods. I have so many monthly medications and the pharmacist herself is so patient with me. I end up calling once a month and all she does is take her time, which she doesnt have, to take care of me, and answer the same old questions. Im just impressed and really appreciate this kind of customer service. We dont see that kind of service these days.

Excellent. Easy. Filled my prescription without any issues, and no waiting in a long line!!read more

Yolanda is amazing. Even when she has a customer who is rude and does not know what they are…read moretalking about she is patient. And does it with kindness every time. Thank you for consistently being kind and funny.

The female employees working at the CVS pharmacy counter in Lake Forest seriously need to change…read moretheir attitudes. They were rude, dismissive, unhelpful, and uninformative. They did not know how to provide proper customer service, clearly explain CVS policies, or respectfully assist their customers. We live in 2026, and Lake Forest is a diverse community with many Hispanic families. Every customer deserves to be treated equally and with respect, regardless of their ethnicity, culture, or the language they speak. If these employees do not like assisting the diverse customers who live in this community, then they should not be working in customer service. CVS Human Resources, the store manager, or the district manager needs to visit this location and investigate how customers are being treated. These employees need immediate customer service training and must be held accountable for their rude and unprofessional behavior. Customers visiting a pharmacy may already be dealing with stressful health situations. They should not also have to deal with disrespectful employees who make them feel unwelcome.

Dr. Dang is the pharmacist here and yes, he is a doctor! For several years now, he's been a great…read moreWalgreens pharmacist at this location. He's always on the ball, he gives salutations to us by name. My observations indicate that he is knowledgeable, extremely polite, explaining medication, and directions. He talks kindly to my kids, special needs and our elderly family members. Additionally, I like the fact that this pharmacy has a walk-in and drive-through, that way one can choose It's really not a long wait as well. And that feedback should complete my review .

Always a pleasure to come to our Pharmacy Walgreens in Lake Forest. When we started coming here, we…read moreheard that it was just so so but I have to tell you we've never had an issue. These employees and pharmacists are fantastic. Highly recommend. thank you to Charlotte for going the extra mile. Very much appreciated. Your hospitality as a pharmacy has always been excellent.

This place is hit and miss Sometimes they don't send out…read moreprescription even though you just talked to them in the phone and placed an order from them No fallow up call from them if something went wrong. You have to call them back and have them do it again to receive your prescription in the mail. After a few days go by and nothing in the mail. Give them a call back again !! And hopefully it doesn't fall over a weekend or you're screwed for your weekend meds. I have type 1 diabetes and this place doesn't seem to care if you get your meds or not . I don't get from here anymore Very unreliable

great little mom/pop pharmacy that goes out of their way to make sure you get the best pricing…read more they are always prompt with refills and will call you to make sure you are on top of your refills. they also use an app or website which allows you to refill and pay, which saves you some time. my endocrinologist recommended them to me as they are next door in the same medical center. recommended.

Arash and Payam know what they are doing. They were able to get approval on medication that no…read moreother pharmacy could before. Their delivery service is very convent for busy people. Highly recommend Laguna Pharmacy

LAGUNA HILLS and LAGUNA...KNOW THE DIFFERENCE...Apparently Yelp does not?....The pharmacy (LAGUNA)…read moreis NOT CLOSED!...there is a mistake (or ommitence alphabetically?) in the listed name...Laguna Hills Pharmacy is closed...LAGUNA PHARMACY IS OPEN and had been mistakenly grouped with the other one...so when looked up all you see is closed...TOTALLY UNFAIR to this business which is GREAT btw...I found them on a Next Door post recommending them as an alternative due to Rite Aid closing....great service and more importantly better prices...best kept accidental secret.....Behind Coco's off of Lake Forest Dr. and 5 Fwy

I love this pharmacy, especially for my Bio Identical Hormones, which is a compounded medication…read moremade just for me, and it is consistently the same high quality each and every time. I am so happy to work with them, as early on I discovered that all compounding pharmacies are not equal. I've spoken with all of their staff over the many years I've been going there and they are all outstanding. Their customer service is fantastic. I was having an issue getting my prescription renewed, (not their fault). I was leaving on vacation and needed my prescription filled, so they were really helping me out, sending and resending the renewal request to my doctor. Once it was approved, Yasseen rushed the order and it was delivered it to my house. I can't say enough good things about all the people that work there, they are all about providing a high level of customer service. Zane Pharmacy is the absolute best!

Always friendly and professional! I've worked with Zane's crew in several different capacities and…read moreI trust in them completely to handle orders, both on a retail and personal level.

Great pharmacy, great customer service !!! The folks that work here are helpful .Way better than…read moreWalgreens or CVS.

I'm 76, I know my pharmacy needs will be properly taken care for the rest of my years. I spent…read moreyears with CVS, mostly waiting on hold, but Jesse is always right there for me. CVS always had an issue with one or more of my 25+ RX s every month either out of this, backordered or not always being honest about the real status. Finally had enough. I've known Jesse for years and she always gets it right. I feel like a big burden has been lifted off my back having her serve my RX needs. Thank you, Jesse

I have moved to Texas, but I still use this pharmacy for my hormone replacement therapy. Anne (sp?)…read morehas such good energy. I used to love going in there and seeing her to pick up my prescription. She's has a very personable, warm, friendly vibe ... hands-down the best Pharmacy experience ever! It feels like family!

Love Ayn. She helped me with my hair loss treatment and also some beauty products. Been going there…read morefor 10 years.

Saddleback Valley Pharmacy is, quite simply, the best pharmacy I have ever used. Their care and…read moreservice are exceptional, and every experience I have had with them has been wonderful. It is rare to find a pharmacy that leaves such a positive impression. Ann is the kindest, most attentive to every details she goes above and beyond always. I recommend them wholeheartedly--five very well-deserved stars!.

This pharmacy came to us when rite aid closed. The customer service we receive here is five Star,…read moretop of the line and exceeds any other pharmacy experiences we've had and we're in our '70s with lots of prescriptions. They remember your names prescriptions they call you when things are ready they call you and make sure that you are taking care of I've never been to a pharmacy that just made a regular citizen in the community feel like royalty. They're kind with the most caring professional demeanors I highly recommend this pharmacy I feel so fortunate that when we lost our old pharmacy and knew we were going to miss everybody that now we're even more special because of Saddleback valley Pharmacy it's right inside the medical building behind the post office off Moulton parkway and Laguna Hills. The customer service we receive from Loc, Tony, Peter and Anne is hard to explain that everything they do is perfection. And Robin one of the other employees also is helpful with reminders that are medications are ready. Everyone is so kind and caring and it's shocking how they remember your names and medications and due dates and expiration dates. There are not enough words to express how wonderful this pharmacy and staff are. Thank you from Robin and Jim