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    Rite Aid

    2.3 (104 reviews)

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    Astghik H.

    If I could I'd give zero stars.... Everyone I'm here I'm in line forever and often leave too frustrated. Shelves mostly empty.... Only one person at the counter at peak hours.... once at the counter usually those helping you are super sweet... only benefit

    02 June 2020
    Terry C.

    I would have rated this store on the low side a year ago, but there have been many positive improvements in the last few months. A while back, I spoke with the assistant manager, and inquired why so many of the shelves were bare, and others in such disarray. The exterior and interior looked very rundown & uninviting. He explained the store was having trouble hiring qualified applicants due to various reasons. However, in recent months the interior has been extremely clean, bright and inviting. The shelves are well stocked with merchandise, with attractive end-cap displays to make the store more inviting. The exterior has been cleaned up. The checkout line, which is generally staffed with friendly associates, has been improved and is efficient. If the line is getting long, they call for an associate to open another register. This is especially nice as this store can be quite busy as it serves both local communities and many tourists. Rite Aid carries a wide range of products to aid their customers to be able to, stop and shop, in one location. In addition to a drugstore/pharmacy, they house a GNC "store within a store" with a large line of vitamins, mineral supplements, sports nutrition, and herbal products. Also offered are their own brand of vitamins & health aids, beauty products, seasonal items, souvenirs for visitors, as well as refrigerated & shelved groceries & snacks and a wide variety of products that are used around the home. They offer a large selection of adult libations including a good variety of craft beers from many breweries that can be hard to find elsewhere. They also have an attractively displayed selection of low to mid-priced local & foreign wines. Having not dealt with the pharmacy department nor their One-Hour photo lab, I can not comment to either being good, bad or indifferent. There is a self-service key duplication machine inside, as well as a Redbox movie rental kiosk next to this location. Of course, they offer the well-known Thrifty brand ice cream, by the scoop or container. Waffle cone, please!

    PatrickJ T.

    Our #1 reason for going to any Rite Aid location is to get some of their delicious Thrifty Ice Cream!! Recently, we found ourselves in Morro Bay with some good friends. We all craved ice cream on that breezy day. So we were all happy to see this Rite Aid as we were driving along. The inside of the store looks terrific. The store was spic and span tidy. All the shelves appeared well stocked too. The ice cream tubs were getting low as we could see through the display case. Sadly, they did not have anymore of my wife's favorite flavor which is Rocky Road. The lady who assisted us waited patiently as we each decided what we wanted. I chose one scoop of Strawberry Cheesecake and one scoop of Mocha Almond Fudge. The Strawberry Cheesecake at the bottom of my cup tasted yummy. The Mocha Almond Fudge that I had to get through before reaching the Strawberry Cheesecake was a bit of a letdown. The Mocha Almond Fudge seemed a bit melty which was strange because I ate it right away. Oh well, That won't stop me from getting that flavor again in the future. I've never had a problem with Mocha Almond Fudge from Rite Aid before. Overall, the visit to this Rite Aid was A-Ok!!

    The front entrance

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    9 years ago

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    4 years ago

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    7 years ago

    Very rude pharmacy tech. Hire some people who have better customer service. Not surprised by all the other bad reviews.

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    Page 2 of 3

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    Walgreens

    2.3
    (129 reviews)
    13.1 mi
    $$

    I really have to give a shout out to the pharmacy folks at this location of Walgreens. They are…read morealways pleasant no matter how busy they are, they have always gone out of their way to make sure my meds are filled properly and on time and are covered by my insurance (when they aren't they have actually been kind enough to call and warn me so I can get in touch with my doctor to get a different medication that's covered or figure out a better way to pay for it!) They even have convenient drive thru option for picking up and now even home delivery for meds that comes within a few days time. If I order my refills enough days in advance I usually do not even need to go pick them up anymore. Couldn't get easier than that! Thanks for having my back and making taking my daily meds an easier thing to manage! I really appreciate you guys!

    After spending the entire day at the hospital with my dad during and after his surgery, we assumed…read morepicking up his pain medication on the way home would be straightforward. In fairness, the doctor did not send the prescription until the last minute. When we first arrived, a very kind employee informed us that the prescription would be ready in about 20 minutes. Given the late prescription, I thought that was completely reasonable. Since we live about 20 minutes out of town, I decided to take my dad home and return later. When I came back, another employee--also very kind--told me the prescription would not be ready until 9:00 PM because of an audit. While that was disappointing, I understood that unexpected issues arise and was happy to return at 9:00, knowing my dad would have his medication in time for his next dose. However, when I returned at 9:15 PM, a different employee informed me that the prescription would not be filled until midnight, again citing the audit. When I explained that this was my third trip to the pharmacy that evening and that I had been told it would be ready by 9:00 PM, his response was, "I am telling you the correct information!" I consider myself a very understanding and patient person, and I recognize that delays and unforeseen circumstances can happen. What is unacceptable, however, is being given conflicting information throughout the evening and being spoken to dismissively when expressing a legitimate concern. Most importantly, this delay involved post-surgical pain medication for a patient who was relying on it for relief and recovery. I understand that audits and operational issues are sometimes unavoidable, but clearer communication, accurate expectations, and a more professional response would have made this situation far less frustrating.

    Photos
    Heavy/thick foil sealed to heavy/thick cardboard. Pretty sure most of the pills will be destroyed trying to get them out.
    Heavy/thick foil sealed to heavy/thick cardboard. Pretty sure most of the pills will be destroyed trying to get them out.
    Walgreens
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    Los Osos Rexall Pharmacy & Gift Store

    Los Osos Rexall Pharmacy & Gift Store

    4.8
    (39 reviews)
    3.9 mi
    $$

    You are immediately greeted upon entering the store. The…read moreselection of items, beautifully displayed, makes it an easy task to find a gift for any occasion. The prices are very reasonable. It is my go to store every time I visit Los Osos/ Baywood Park .

    I want this to be five stars, but I cannot. I'm so glad this store is here. They have a lot of gift…read moreoptions, which is why I shop here. I don't use this pharmacy but the pharmacist seems really nice. I did see a sign up that they are unable to take new prescriptions at this time. There's a small selection of pharmacy-type items, like first aid and some beauty products. The gifts are their big thing, though- for pretty much any occasion. They also offer free gift wrapping with nice paper, ribbon, and a gold foil Rexall sticker on the package. My main hesitation for that fifth star is the unrelenting onslaught of "can I help you"s, where it almost feels like you're being monitored while you browse. Of course it's always great to have help when you need it, but I find this level of engagement disconcerting and it makes me want to hurry up and get out of there. The prices on most items are higher than my budget allows, but they seem to be making the model work. I bought a pair of earrings here for $40 last week. It was too close to closing to have it gift wrapped but the cashier asked if I'd like a box for them. When I got home I realized she'd bent the cardboard card the earrings were mounted on to fit it into the box. Not a big deal but this did not make for a great presentation of them as a gift. This has not been my experience usually, as they almost always do a very nice job with the (free!) gift wrapping. They are closed on Sundays.

    Photos
    Cute locally made unique jewelry
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    Stress reliving balls for my clients.
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    Rite Aid

    Rite Aid

    2.5
    (33 reviews)
    3.9 mi
    $

    Empty shelves these days, more than usual. This status seems to be regular, but it never used to be…read moreso vacant. Walking into stores with empty aisles for food, meds, not a good precedent. I think this is a corporate thing less than poor local management. The same great employees still work there.

    I called in a prescription and was told it would be ready in an hour. That was fine. I went to…read morethe store an hour and a half later to pick it up (I gave the pharmacy an extra half hour just to be safe). I waited in line to see the pharmacy cashier and pick up/pay for my prescription. I'm told it is not ready. The young woman at the counter did not apologize. She said I could wait or come back. That was all she said. It was like she thought my time was worth nothing and I could just wait an indeterminate period of time or I could just leave without my medication. I had to ask: How long would I have to wait? She said 20-30 minutes. After I waited in line for at least 10 minutes that's a 40 minute wait. What is the point of calling in the prescription and being given a time that it will be ready and not honoring the time being given to the customer? Especially not acknowledging that the customer has every right to be frustrated. Terrible customer service. "Go away or wait." Rude employees who don't take any responsibility for achieving the expectations that they give to the customers. No wonder they look like they are going out of business. With performance like that, customers will not try to keep them open. Not me.

    Photos
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    Central Coast Pharmacy Specialists

    Central Coast Pharmacy Specialists

    3.9
    (8 reviews)
    14.7 mi

    I visited Central Coast Pharmacy for the first time a couple weeks ago. I had to have a new…read moremedication compounded for my cat's special needs. I was greeted by a very nice woman and pleasantly surprised by her genuine caring and friendly attitude toward me. She smiled a lot. She knew I'd never used the medication. It took an oral syringe to administer the meds. It was small and appeared to be tailored to cats. With tiny measurement markings. She marked with a piece of tape the place on the syringe to make it easier for me to withdraw the appropriate amount confidently. (I'm 70 and not nearly as confident performing new tasks) But her doing just a little extra by marking the syringe made a big difference in my confidence. The pharmacy inventory itself was totally unique! For the holidays there were charming and creative decorations that made me smile and will continue to spread joy during future seasons. There were unique gifts for your favorite Cowgirl and artistic holiday decorations. I highly recommend taking the time to go into the pharmacy. It will make you feel good experiencing their carefully curated gifts and decorations. I'm looking forward to returning for the refill and more closely looking at their unique and delightful items.

    I loved the service I got there in the 2 times I had to go while on vacation. Needed meds for…read moreallergies, etc. Both times, different women helped me. They were so friendly and helpful. The prices for the over the counter items I bought were cheaper there than where I buy them in my hometown at big box pharmacy stores. The gift shop was packed full of fun and interesting items. Small town pharmacies are gems that shouldn't be overlooked. They take the time to help. To give you insider info on the town of where to eat or just something that doesn't show up on the usual internet searches.

    Photos
    From stylish leather bags for your favorite Cowgirl to functional canvas totes with fun and sassy sayings that make you smile.
    From stylish leather bags for your favorite Cowgirl to functional canvas totes with fun and sassy sayings that make you smile.
    Cute rustic holiday ornaments.
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    Christmas

    Rite Aid - drugstores - Updated June 2026

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