Filled prescription quickly,and turned out to be $100.00 less than my previous pharmacy. Staff friendly helpful on phone and in person

Today I went into this pharmacy and wearing my N95 mask that by law everyone must wear one when they go to any store in NJ. At the pharmacy I notice all the employees wearing one, I went to the back by the prescription counter and I ask for alcohol and the young guy wearing a mask point me to his left, there I saw two woman employees one wearing the mask and the other not wearing it, and I ask her where is your mask you supposed to be wearing is the law, for you, her and my protection, you know you are not immune and what happen if she got infected yesterday and don't know? I told her she has to wear one for everyone protection, then I ask who was the manager and the one wearing the mask said that both are managers, I went on I told them again, and told them I will make a few phone calls, at the register I complain again, and I call head quarters and file a complaint. read more

I know good help is hard to find...the cashier Frank is sadly misplaced in his job! I made a quick purchase today and the poor kid never said one word...no hello,he rang me up I had to look for the total myself...I quoted it in question...he grunted! I paid him, he gave me change...I said Thank you!!! He grunted! What has happened to people? read more

I went into the Washington Rite-Aid this morning to return an item. The cashier (I believe her name was Susan) was helping me. She wasn't sure how to process my return so she called over the manager to help her. The manger was a shorter woman with red hair. Susan began to explain what went wrong when the manger turned to Susan and said- Hush, let me figure this out! I was appalled how rude this manger was to this cashier who was so helpful to me. She was just trying to explain what happened. The treatment of this cashier by the manager says a lot about this company. Not a fan! read more

If there was a way to give a rating of -1, that would be my rating. I went to this Rite Aid yesterday looking for coconut oil body oil. Apparently, I was taking too long reading labels. After spending a few minutes in aisle 1 comparing products, I hear an intercom message in code requesting that someone do something. I don't know the Employee coding system but the code ended in my aisle number which made me very suspicious. Shortly after the announcement on the intercom, I noticed an employee walking down my aisle... #1. Not happy. The person who drew the suspicion seemed to be the shift or store manager. Additionally, he was not friendly at all. This guy was an approximately 60 to 65 year old over weight caucasian man. Going forward I will share this story with at least 10 others. Ultimately I found an alternative product which I purchased along with a few other items. read more

I cannot Thank Jane and Pharmacist Rob enough! This is the second time they have came to the rescue to get my husband's important medication. They have gone out of their way (with a smile!) to ensure he has this medication. They are courteous, professional and caring. I am so grateful to know they are there to turn to. Thanks! read more

I'm giving this review because while going to the back of the store to pick up a prescription, the person at the front end register had a few people in line. She called for assistance to the front. One of the other associates was loudly and rudely complaining about her. And then said loudly that she was a "whiney little b...." Not appropriate! Hope she's not a bully because that doesn't just happen in schools. read more

I had an order sent over 3 hours ago. They did not even start to fill it until I got to the location. No one was there and they were just talking. Really? The only reason I am trying them is because my local pharmacy closed. I would rather drive a little than comeback here. The only reason they received a second star was because of how clean they are. read more

I mean.. it's a rite aid. pretty standard. They redid the place which makes it look much more updated and fresh and clean. It's a convenient place to stop when you don't want to drive 20 min away to get a few things. Other reviewers are right though, usually no one at the register but that makes sense. They need to keep the overhead low since it's not a busy location. read more

I have been quite surprised at how much better the pharmacy at this Rite Aid has become over the past several years. I was using A & P pharmacy but switched back to Rite Aid after they closed-figured I would give them another chance since I wasn't too keen on ShopRite. They have been very efficient and have gone out of their way if they don't have the medicine in stock. My family has several ongoing prescriptions and most of the pharmacy employees know me on sight. The only negative is when you call in a prescription and they have an issue, you don't get a call-you find out when you come in. I have mentioned this to them and I believe it is a corporate problem in which they have no control. read more

Store is cleaner since remodel and better organized. I have always received friendly service. Unfortunately, the pharmacy dept has had issues filling our family prescriptions by providing the wrong dosage, wrong quantity and wrong forms. The issues were corrected immediately upon notifying them and always with courtesy. It just happens to frequently.... read more

The female Indian pharmacist is rude she makes u wait until the last day... they don't check refills even when u ask they say there isn't any due... shitty pharmacy but the pharmacist is hot read more

I agree with other reviewer. Store is dirty, doesn't sell bread, pharmacy doesn't know how to order things correctly. Took 2 visits before someone else had to order what I wanted. I've been waiting almost 2 hours for my prescription to be filled. That is ridiculous! They need a redbox outside. I hope a Walgreens goes here instead. read more

Store has convenient hours and is bright and clean. i have always found the employees to be pleasant and helpful. I t is in a good location, we don't have much here in Washington, so it is good convenience! I pass it going to and from work and will often stop on my way home. They have some decent sales and it pays to use the wellness card. read more

The speed and quality of service at the drive-through pharmacy window has really improved over time. It used to be downright awful , it has come a very long way. read more

I use this pharmacy, like most, because it is local. That being said, the male pharmacist is the absolute worst! He refuses to stand to talk to the customers, he is constantly making excuses for his poor behavior and I have been told they are looking to fire him, but they cannot. I would love to give a rave review for the female pharmacist, she is amazing and goes above and beyond! I am hoping Rite Aid will do something about him in the future, for I feel they are loosing business because of him! read more

Moving back to this area after 10 years living in PA, I have to say, I was actually scared to have to use this Rite Aid again. Many very bad experiences in the past with prescriptions being filled wrong, long waits and even prescriptions being lost. However, despite a couple of hiccups with some having to be ordered which seems to take longer than any other pharmacy I have used, I haven't had problems. I have a serious medical condition and unfortunately require many prescription medications, some of which are unusual. After a couple of months, they did get into the habit of ordering my more unusual meds routinely. I just accept the wait times and utilize the drive through as I have difficulty going inside at times. Staff have usually been courteous minus a couple of exceptions. I know now to drop off more unusual prescriptions early in case they need to be ordered. I've overall been satisfied and it has been better the my past experiences. They must be busy since aside from the grocery store or the small in town pharmacy with little parking (difficult for those of us who cannot walk far) they are the only game in town. read more

The past week I had a horrific time to get meds for my stomach condition. I usually go to Hackettstown Rite Aid, where I've never had any issue prior. It was literally one after another, some error on their part. Some error on their delivery (which is out of the stores hands, understandably). Long story short, I had to chase down an Rx that was to be in H-town Monday and was not delivered in time. They sent me to Califon/CHester. However just went by computer data base, not calling to double check, and just handed me a piece of paper with address and phone #. I called back 20 min later asking about Phillipsburg/Easton area. And was told Pburg did not have the rx but generic only. I was told by my sig. other to check Washington. So, practically in tears, I called Washington and was helped tremendously!!!! Unfortunately I do not recall the name of the tech but she went above and beyond to help me locate my Rx. She had wonderful customer service skills and relieved my frustration. Pburg did in fact have the brand name-- she called to make sure and they filled Rx within the hour. So thank you to both washington and Pburg for their help. read more