Spoke on the phone with them for 2019 Honda civic rims, they confirmed that had two in stock. I…read morespoke to them twice to confirm, they even gave me a reference number. Drove over 50 minutes to get here only for them to not have the part. Terrible management of inventory and a waste of time. Do not come here

My first time driving up here to get a few different parts for one of our trucks that is being…read moreprepared for sale. Really easy to find this location. Lots of parking as well. Very friendly staff. I was greeted immediately and everyone was super polite and welcoming. I appreciated that so much. Even though I could tell they were all so busy, everyone was still so nice to me here. Thank you all for the wonderful customer service! I got exactly what I needed, it was ready to go quickly. Definitely worth the hour and half drive up from down south.

This pick your part in San Bernardino is ok. The Service is…read morefriendly. We've come here for a few parts for various cars. Never had any problems. I just wouldn't buy the warranty on the used pick your parts as they're already used. So its not really necessary or needed. Well in my opinion the warranty is just a way to add more $$$ to your bill. Other than that I'd come back if I needed a part.

4 people at the entrance doing nothing. 1 window open for 5-6 customers. Seems like they are more…read moreconcerned with theft than actually taking care of the customers. Lets be clear this is a management issue.

The worst junkyard business experience ever they lied about the descriptions on car-parts.com and…read moreon the phone and made me drive for nothing beware buyers dishonest people.

From the owner: Scrap Metal; Auto Partsread more

Encontré lo que andaba buscando.nomas ablar y comonuvarse con el dispcher y preguntar por la piedad…read moreque buscas.y eyos amable mente.te atienden.demaciado bien.gracias.

Worst customer service imaginable. I ordered a part from them and they sent me the wrong one. After…read morereturning the part they took several weeks to send me a refund and I had to call them multiple times. Made me feel like they were trying to dodge me and blow me off. This is not respectable business behavior.

This pick A part in San Bernardino is ok. We've come a few…read moretimes when other places didn't have parts we we're looking for. Some employees are helpful and some aren't.

Not worth it anymore unless it's a rare part no one makes. On half price day a Prius wheel is…read more $25 plus $20 core charge plus $8 to dismount a trash tire on the wheel. Went on eBay and found the same wheel for $62 in better condition. The junk yard charging warranty and core charges is a scam. Not worth your time

Refused to give me a refund on a part that was cancelled within 24 hours of ordering. When asked…read moreabout the refund he stated "My distributer LQK is charging me a 45% restocking fee." He wasn't aware that I knew that LKQ was pick-a-part. When i confronted him about it he changed his story. Despite the fact I never received the item or that "pick a part" has free 30 day returns with no restocking fees I can attest that this man is 100% a Crook with no integrity. When I asked him to show me some paperwork that says 45% restocking fee he refused to show me any documentation to back it up. Essentially he's holding my money hostage and trying to hold on to a good chunk of it with the pretense of another business, with a proven track record of easy returns, is charging a ridiculous 45% restocking fee of almost $1500. How is this not illegal?

No response I shipped over my part a month ago and no communication…read more Have called and was told Ill be getting a call back no response. Ghosting customer's and stealing parts is not how to do business!

Very good quick service. Got an appointment right away and employees are professional and happy…read more Best price by far that I found in Riverside and San Bernardino counties

Great service and communication! They worked with our needs. Will use again for our next home…read moreproject.

BEWARE! These people will lie and steal your property just to exercise their perceived power over…read moreyou! I inadvertently took the jack from my car into the facility in case I needed it. They failed to follow their own policy to check bags of people going in - if they had the employee could have simply informed me to take my jack back to the car. After purchasing my part, I was exiting the facility and the "supervisor" checked my bag and implied that I had stolen the jack! Very embarrassing! She informed me that she would not take a look at the trunk of my car where she could clearly see where it had come from.. instead she told me that she would review the video recording and if they had failed to check my bag, then they would return my jack (the big lie). Jackie clearly wanted to stick it to me and returned with a single useless still frame picture of me entering the facility! Time stamp on my receipt 11/8/2025 1:20pm customer with the yellow bag.. Jacky took great delight in exercising her authority and effectively stealing my property because I was upset! I left after giving her some choice words (not proud of that but oh well!). In hindsight I should've called the police! Theft is theft!

Very good place to go when you need parts for your car and very cheap it has help me out lots of…read moretimes.