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    Ritual Salon - Sebastopol

    4.6 (35 reviews)
    Closed Closed

    By appointment only

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    Response time

    2 hours

    Response rate

    100%

    Services - Ritual Salon - Sebastopol

    Bridal hair services

    Blowout

    Color only

    10 More Services

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    Makeovers

    Makeup application

    Ritual Salon - Sebastopol Photos

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    Recommended Reviews - Ritual Salon - Sebastopol

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    Reviews With Photos

    Order confirmation for the two packs of hair, one of which was lost by Ritual. The salon refuses to refund or replace.

    I have never left a review before, but my experience with Ritual Salon was so horrendous that I have to share. I came to Ritual for hair extensions, and was originally charged $600 for two wefts of hair, and $200 for an install. The stylist only used one weft of hair ($300 worth), and said she would store the unboxed second weft for use later on. When I went back to get the second weft installed, the salon admitted that they had lost the hair. They initially asked me to purchase a new weft, and then after uncomfortably objecting, I was offered $125. When I asked how they came up with that number, the receptionist became aggressive and told me that I can "take it or leave it" and hung up on me. I am literally shaking, as I have never been so disregarded or treated so poorly by a service provider who should be apologetic for losing $300 of unboxed hair. It is really sad and unnecessary that this business has chosen to take the cowardly way out and blame shift to a customer who is literally just asking for the item that they paid a large amount of money for. To respond to Kimberly: I only had three wefts installed, and three wefts were lost. I did not refuse payment, quite the opposite - I said I would love a refund and was hung up on when I questioned how the salon came up with $125 amount. Also...two different stylists refused to install the replacement hair due to it being "machine weft with extreme mustaching" and "Amazon hair put into a used HotHeads box". All three pieces were 4 inches shorter than the original hair and each piece was a different color. I documented images of all of this.

    Kitty O.

    New to Sebastopol from Los Angeles, I was nervous about finding a true professional to partner with me on the mess that had become by hair during our year of quarantine and isolation. I reached out to Ritual Salon and got connected to Gail. The stars aligned for me! Gail is absolutely amazing. She has worked with some of the best in the world, and if I ever leave Sebastopol, I would definitely consider returning just for appointments with Gail. What I really want to say about Gail, however, is that she cares about me and not just in a sort of perfectionist, professional way about my hair, - - rather, she cared about my experience, self-confidence, and like reading tea-leafs - she could tell where my hair had been and where it needed to go. Gail is one of a kind and I am grateful for Ritual Salon.

    This was my first time at this salon, and I was not disappointed. I was a bit nervous as I had not been to a salon since the start of the pandemic, but after many botched self chops later and now with the restricted openings I thought I'd try it. Genna gave me a great cut and really tried to make sure the style was what suited me and my preferences, with a lot of attention to detail. No problems covid wise, only two clients in the salon and all required precautions were taken. I felt safe and well taken care of. I will be back

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    1 year ago

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    Business owner information

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    Kimberly M.

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    6 years ago

    Gail did a great job cutting my thick curly & straight hair. I am very happy with the results of my bob haircut.

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    Had a terrific cut with Gail. Great location and following all Covid protocols. Love this salon!

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    Ask the Community - Ritual Salon - Sebastopol

    Do you guys do undercuts with designs?

    We don’t, but we can absolutely recommend barbers that do!

    View All 3 Questions

    Review Highlights - Ritual Salon - Sebastopol

    I've had so many bad haircuts in my life I was beginning to think I just had unrealistic expectations, but Gail is a MASTER.

    Mentioned in 14 reviews

    Read more highlights

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    The Cutting Edge Salon

    The Cutting Edge Salon

    4.5
    (67 reviews)
    0.6 mi
    $$
    Locally owned & operated
    Walk-ins welcome

    Kianna gave me a great haircut; absolutely perfect. She was thoughtful and took the time to…read moreunderstand what I wanted in terms of a style. Great playlist too!

    This review is for Clara's wok cutting and dyeing my very short men's haircut…read more Pros: friendly, very accommodating of my fragrance allergy (the shop itself is not fragrance free, but they let me bring my own semi permanent color and shampoo and conditioner, and used that on me), chill atmosphere. Cons. Quality of work low, price outrageously high at nearly double what I was quoted, no accountability for mistakes and total lack of pricing transparency. I made this appointment with Clara for A short haircut buzz/trim, bleach, and color. I was quoted in the mid $300s, for 3hrs. I arrived on time and she saw me right away. She did a beautiful job with the bleaching as far as appearance was concerned. however as far as the health of my scalp was concerned, she was really sloppy about it and that made it hurt. I'm not normally sensitive to bleach when it's applied correctly, ie on the hair, but not on the skin. But she got it all over my scalp, so it took twice as long because it started burning my skin, which meant she had to wash it off and try again. When she applied at the second time, she did a good job avoiding my scalp, so she was capable of doing that the first time and just didn't. For the color, it took a little while to negotiate what color I wanted, and for her to make a custom mix out of the colors that I brought. I have no problem paying for that part. But then she again did a sloppy job with the application, leaving a bunch of patchy uncolored areas so the color needed to be put on again. And when she did it the second time she again got it all over my scalp. At this point, I'm not even upset because I feel like it's fine. She's learning to work with a new product and she's not acting stressed about it. I asked her about the time because I know we're getting to if not over our scheduled appointment time, and she says it's no big deal, she's got nothing else to do that day. I'm a little irritated at having color all over my skin, but I know how to get it off and can do that at home. But then it came time to pay the bill. And instead of the 330 something dollars I was quoted for haircut, bleach, and a couple hours of potential color they wanted to charge me almost 600! I had only been in the building for four hours and 20 minutes and she wanted to charge me for five hours, and included in that was the time it took for her to fix her own mistakes. I spoke up and said that I didn't feel it was fair to charge me for that time and they took an hour off so I paid $469. It was something, but it doesn't account for all of the time I was mischarged for. If you take out the second bleach and the second color, and count for the fact that I was only there for four hours and 20 minutes. It actually ends up more like the three hours, which is what I was originally quoted. I should not have been charged more than that. And that's just the time piece. On top of that is the fact that is not a $469 experience and I'm not leaving with a product that reflects that amount of money, or even the $330 I was originally quoted. I have 4 in.² of hair, a lot of of which is thinning so it's not even a full 4 in.². It's really hard to find a hair salon that will accommodate fragrance sensitivities and so it's incredibly disappointing that this happened. My wife got a beautiful haircut from them and we were planning on coming back repeatedly. I was planning on coming back to get bleached at least because even though I can bleach my hair, she did a great job of doing it without damaging it, which is something that I cannot do. As it stands, neither of us will ever set foot in there again. I should've been clearly informed if I was going to exceed what I was quoted for the extra time, because I would've just gone home and finished coloring it myself. If that time actually was spent giving me a high quality dye job, I would absolutely pay it. As it stands the fact that that number included the do-overs when she misapplied both the bleach and the color is outrageous, unfair, and shady asf. $600 for this color job is not even SF prices. I hope the owner sees this and makes it right. If they do, I'd consider going back for the things that they did well, and only those things, with a consistent pricing method. But this experience was ridiculous and if they don't make it right, I think other people need to know about it. I don't generally leave bad reviews even when I have a bad experience because it's hard running a small business. But this is egregious.

    Photos
    Sue's cool cut by Joe
    Sue's cool cut by Joe
    Rose gold Jenna by Joe
    Rose gold Jenna by Joe
    Victoria created this gorgeous lived-in caramel melt that blended everything beautifully as she started as a Color Correction.

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    Victoria created this gorgeous lived-in caramel melt that blended everything beautifully as she started as a Color Correction.
    Kinfolk Hair

    Kinfolk Hair

    5.0
    (13 reviews)
    0.8 mi

    Get my hair cut by Ashley and shes great, super kind and very skilled as what she does. I have…read moreshorter hair and get dry scissors cuts.

    I highly recommend Kinfolk Hair salon!…read more AMELIA After my stylist retired I had 3 nightmare hair experiences that left me in tears. I hadn't had my hair touched in a year when I came to kinfolk. My balayage was completely grown out and my ends were a frizzy thin mess. I ended up having a consultation with Amelia after she was highly recommended to me by a good friend. During my consult I immediately knew she was a pro! The way she described my hair, what she recommended and the process she described to get my hair on point was exactly the way my amazing stylist I had for 11 years talked about my hair. I felt completely at ease after that. Oh and don't get me started with Amelia's shampoo scalp massage!!!!!!! Pure pampering joy! It's been a week since my appointment and I haven't worn my hair in a bun once! As a mother of 3 kiddos that is a miracle in my world. THE SALON Kinfolk is a small boutique salon that has a boho chic vibe. It feels cool and trendy without having pretentious undertones that I've experienced in a lot of salons in Sonoma and Marin County. During my appointment every chair in the salon was filled with happy clients (always a good sign). I am officially a loyal client! Thank you AMELIA for my beautiful hair and thank you KINFOLK for the beautiful space. Xo

    Photos
    Products
    Products
    Elyse took my hair to the next level with her color change! She also gave my hair the soft silky ness it needed to look so much better!
    Elyse took my hair to the next level with her color change! She also gave my hair the soft silky ness it needed to look so much better!
    Kinfolk Hair

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    Ritual Salon + Style Bar

    Ritual Salon + Style Bar

    4.8
    (351 reviews)
    6.5 mi
    $$
    Luxury
    8 years in business

    Matthew Benson is a wizard…read more I have very fine, thin, soft hair that never seems to grow as long as I'd like, and it's been years since I've had a haircut I truly loved. Most cuts either fall flat or just don't work, and over time I started feeling like I hated my hair. I stopped doing much with it because nothing ever felt right, and that doesn't feel good when you don't feel your best. Matthew changed that completely. He understood exactly what my hair needed and gave me a cut that feels effortless, looks great, and actually makes me happy when I look in the mirror. For the first time in years, I'm genuinely excited about my hair. I couldn't be more grateful.

    Ashlee was truly the best hair stylist I have ever had. I came in saying the words "Risky" and "My…read morewedding" in the same sentence and she gave me REALISTIC and classy options that made me feel so sure of what I was going to get. And she gave me exactly what she said she would. That takes so much experience- she's been cutting hair for 19 years. We chatted the entire time and I love her personality. I will be back to get my bridal cut just before my wedding. I left with more knowledge about my hair and a few products to make it glow. Love her!!! The music was good, the receptionist very sweet. I was offered a water and asked by someone else if I was helped, just to make sure. This is a high end salon! And I just want to say something because I was shocked by some of the reviews here: Tell the stylist what you would like to get, be detailed, ask what the price would be BEFORE THEY START. It keeps communication clear and hair stylist have to juggle a lot of things besides pricing. They have to give you the perfect cut, can't talk too little or too much, engage in active listening while using precision. If I was worried about pricing- I would make that clear when I sat down. In my case I was willing to pay whatever for what I wanted so I didn't have to. Just keep it real and stop blaming businesses for your lack of communication. Just a thought!

    Photos
    Cutting specialist noelani
    Cutting specialist noelani
    Curly cut by austin price
    Curly cut by austin price
    Hair and makeup by ritual

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    Hair and makeup by ritual
    Oak And Ivy Hair Salon

    Oak And Ivy Hair Salon

    4.7
    (130 reviews)
    7.7 mi
    $$

    Reached in to Oak and Ivy last minute as I'm in from out of town for a root color touch up…read more(#ShesOld). Even before I talk about the color I want to lift up that a) they use tech really well (I'm on Zoom calls from one end of the day to the other so picking up the phone and calling someone is super difficult for me most days). They responded to my inquiry through Yelp immediately, forwarded my request on to their stylists, and I had an appointment set up within a half hour max. Ended up with Stephanie and she was wonderful! While she was putting the color in I noticed she didn't apply any protective gel or vaseline ahead of time to protect my skin from the dye. I just figured, "Well, I'm not going to see anyone today, if I'm walking around with a dye headband, it's fine." Well, she didn't NEED to put anything on my skin to protect it because she's that good at what she does! The color came out great -- very natural and healthy looking, and really shiny. And not one drop of dye anywhere except for on the roots where it belonged. On top of all this, Stephanie was super nice, as was everyone who worked there. Loved the ambience, too -- the music was sort of 70s classic rock as was the decor. I'm hoping to be out in this area again in the coming year, and definitely plan to go back to them! Thanks, Stephanie!

    Loved my hair by Britney! She listened to the style I was going for and she nailed it!read more

    Photos
    Blonde by Danika
    Blonde by Danika
    Vivids by Danika
    Vivids by Danika
    Burgundy lows

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    Burgundy lows

    Ritual Salon - Sebastopol - hair - Updated June 2026

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