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    Ritzcraft Pools & Pavers

    2.4 (20 reviews)
    Closed • 8:30 am - 2:30 pm

    Services - Ritzcraft Pools & Pavers

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    Pool and patio
    Cara S.

    We could not be happier with our pool and patio from this company. From start to finish our fiberglass pool and paved patio was done in 3 weeks and we were swimming. We had excellent communication throughout the entire project and we highly recommend!

    Isaac R.

    No Good, Rotten Thieves. Avoid Ritzcraft Pools & Pavers at all costs. The owner David, his wife Ericka and Larry are good at two things: (1.) drawing pretty pictures of swimming pools, and (2.) lying . Long story short, they mis-quoted/mis-priced aspects of my pool/spa project by over $10,000 and tried to get me to pay for their error after the fact. Once they realized they had made the error, they dragged their feet with the project and tried so hard to cover their tracks, that they even went as far as forging documents. They held over $14,000 that I gave to them for 9 months and I am still trying to get them to release the the remaining funds. At this point, I have had to seek counsel to recover the monies and additional damages through litigation. Fortunately, I have signed contracts and records. As if the inconveniences and experience wasn't bad enough, they are incredibly rude and unprofessional. To be sure this wan't a one-off experience, look at the most recent Google and Yelp reviews. They are so terrible and dishonest, I wouldn't trust or recommend them to clean someone's pool, let alone construct one. If they come out cheaper than other quotes you may have gotten, know that you get what you pay for and they likely mis-quoted you.

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    4 months ago

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    5 years ago

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    2 years ago

    Fantastic company to deal with. Finished my pool faster than they said they would and it came out great.

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    2 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    Amazon Pools - Terrible workmanship, they used a knockoff finishes instead of what they promised. The Finish started peeling off within 6 months!

    Amazon Pools

    (20 reviews)

    Highly recommend! We…read morehave received nothing but exemplary service every time we reached out to Amazon Pools, Inc. We originally hired them to install a railing for our pool. Installation was timely and the railing is great, so much easier to use the pool. We decided to go ahead and get a railing for the spa as well. With COVID there seemed to be a limited supply, but the owner, Walter Pereira, managed to track one down for us. Again, timely service for installation. But what has impressed us most is Mr. Pereira's helpfulness and willingness to answer questions. We have called Amazon Pools numerous times when we have had trouble with our filter and pump. Despite the fact that we are unfortunately contracted for the moment with another company, for which we receive very poor service; he was always helpful and took time to explain what the potential problems could be. Recently, our pool had been down for almost a week and we still had not received response from our contracted company, so we called Mr. Pereira yet again. After hearing the frustration in my voice on the phone, Mr. Pereira and a staff member actually stop by at the end of their workday on their own time. THAT is customer service you don't find these days! He inspected our equipment for us, taking the time as he did to point out and explain what he was seeing. He found several issues that are clearly causing problems with our system working correctly, including a couple electrical code violations that are dangerous. We now have the knowledge we need to get the other company to do what they have to for the pool to be fixed and work efficiently. I highly recommend Amazon Pools for their customer service and performance. After the service we have received this past year with them, we hope to transfer our service over to them permanently as soon as our contract ends.

    I have used Amazon pools for quite a while. Basically not knowing any better. Being new to Florida…read moreyou go with the recommendations of others. I advise you not to use this company Walter does not return calls or texts. He says he will be at your house a certain day and does not show up. Days later after multiple ignored texts. All calls go to voicemail. Still no show and no response. His excuse is usually family emergency or text didn't come through. Had my phone off etc. I had company coming from out of state. A month in advance I let him know. He acid washed the pool a month before the company arrival. Pool would not filter from there. He said it was a com wire and he would have to get the wire. The com wire came in. No show. No response. 2 days before company showing up. Zero response. I hired another company to fix the pool. They came the day before all the company arrived and fixed the problem. It was not a com wire. He had incorrectly wired the aqualink system. The heater was incorrectly wired along with the salt cell system so nothing was communicating. The system had to be wired correctly. The filter was so full of debris from the acid wash that water would not filter. Some broken new I rings he had installed and the new spa check valves had glue stuck to them so the water level in the spa would not maintain. $700 later the pool is fixed. Walter comes across as very nice but he is a no show. No response. You will not get good service here and he does not know what he is doing in my opinion. Don't be fooled by the nice guy. It was also said that I needed a new heater. The pros at pool Marshall stated the heater is just fine. Other reviews I have read state the same. I have asked for the repair bills to be paid by this company due to negligence and incompetence and am getting ignored. Not surprised by this. You will not get a receipt of any kind nor warranty information. My request from the water dept for the sewage portion of the water fill for the pool was denied due to no receipt. It is my fault for not reading reviews earlier. But now I know a little too late. There area many other instances of being ignored etc. I am guilty of giving the benefit of the doubt but enough is enough. I don't like leaving reviews like this but..you need to know what you are getting into.

    Ritzcraft Pools & Pavers - poolservice - Updated September 2026

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