This review is only based on the playground. It was fine but pretty average. With the size of the…read morepark, we were expecting the playground to be bigger. My 2.5 year old enjoyed himself, but was bored with the playground parts in about 10 minutes and just wanted to swing. Also, the playground parts are not shaded, so make sure to wear sunscreen.

Pretty beat park. The girls wanted to check it out vs what we have in Oklahoma city. It was less…read morethan a mile from our house. No complaints! Respectfully, Bryan Oklahoma City

Longtime member from when they were "Bally's"…read more - Good equipment - Relatively clean - Soap Dispensers "normally" full - Gym audio - mix at appropriate lvls - Normal weekday hours 5am -10pm - Weekend 8am - 7pm *Caveat: this gym struggles w/hours of operation. Example: - Signs posted in advance for normal hours opening at 5am Dec 26th - still not open at 730am... - Dec 30th, sitting here waiting - finally someone unlocked the doors at 530am...FFS

Horrible experience . 3 months ago called to cancel my membership…read more And than 2 months later seeing charges. Called to see why are they charging me, and well i had family membership and my minor grandson was there. So they just let him stay without even asking. But that is not the end, Called 2 months later and asked them to resolve the problem and she said it is my problem that i did not cancel his although i canceled family membership. She said not giving you 64$ back . I told her never again membership with them and posting bad reviews. She did not care. I guess they have plenty of business and do not need good client service I never posted bad review before but this time due to her arrogance and not being helpful i did it.

NOT handicapped accessible! No stairs, only ladders to…read moreenter/exit pool. They have a handicapped lift, but NO ONE HAS BEEN TRAINED to use it. So they had to call the head honcho to come use the lift. Will not visit again. GT bray or John Marble pools are much nicer.

Nice size pool. Love the kiddie pool and pavillion for family. I wish the pool was covered and it…read moreopened more than just 2 or 3 times a week.

Carlo was on top of everything during my pool build. I could not be happier with my backyard!read more

Wow! It is extremely difficult to find a great knowledgable pool person that takes extra time out…read more to actually explain what he is doing. He took time out to educate me on what I have been doing wrong. He also makes sure that he has extremely knowledgeable repair company for equipment repairs. I am so glad I called them. I would not hesitate to recommend them!!!

The owner is very experienced and does a great job. The price if a fair value as the work they did…read moreon my pool deck was top notch. Don't hesitate to call them for a new pool deck makeover.

My pool deck was fading and had cracks all in it. I hired them and they showed up on time and did…read moreexactly as they said. They didn't try to up charge me. Fair and honest. Pool deck looks new again and it's not slippery. Would Definitely recommend them.

What started out as a good experience, turned sour as the job progressed…read more We hired them for an old pool remodel. Start date was slated as 6/27- they started 6/25.... so far so good. Communication was great. Our pool had some major problems once they got into the structure ... so, it understandably was going to cost more and time frame would be longer ( not the 2 weeks they stated). There were rain delays...understandable. But, here we are in late September... some items were left unfinished.... as soon as they got their final payment... crickets....Not to mention that when they came to prepare the pavers for the sealant, they blew all of the debris that was on the deck... INTO THE BRAND NEW FILLED POOL! CONCRETE, TILE, LEAVES, PIECES OF PAVER! They just left it there... We were LIVID. We converted to a salt water pool, they did not put the salt in.... never a word on who would provide the salt and finalize the conversion, never a response to our texts, they FINALLY put the lanai screen doors back on ... in September...and were going to put new door closures on... they just left them here for my husband to do... my sparkling pool rail at the steps is now stained and tarnished with who knows what.... did they try and clean it off... heck no! I have tried numerous products to bring it back to it's original shine. These are small details... but it was the frustration along the way that makes me say I will never refer them. We made the final payment, my husband texted the contact person with questions... we have never heard back from them. We owned a business for over 48 years... if I had left a clients home like this, I wouldn't have been in business for that long. All in all, my pool is beautiful, but, the frustration along the way was too much.

I so wanted to leave a great review . While we love our actual pool and our salesmen was good , the…read moresubcontractors are ridiculous clowns and project manager not the best at communicating . Our pool was delivered and we made all the payments very quickly. When it came time to do the punch list it's like Ritzcraft vanished . When we reached out , oh we are busy right now , out there as soon as we can ! . So far nothing . My husband had to fix pavers that were busted by electrical contractors and cover up that nasty looking pipe ! You would think $100,000 in few months would get you service and professionalism's ?! Not !

Don't know how good they are with pools but their drivers are complete jerks on the road! Extremely…read moreinconsiderate, as soon as I put my blinker on to change lanes they pulled out from behind me and sped up as to prevent me from changing lanes so they could get in front of me. If they are that rude on the road, I won't even try them as a pool company!

Frustrated..... What else can I say. When I bought my home it had a custom pool that was built by…read morePoolmasters and there are many issues that need to be addressed. First and foremost, the lack of coverage on one of the pipes was not enough and the surfaced was cracked, and in dire need of repair. Over two months ago I requested they come up with a plan to help us get things operational. The response was a quote to replace everything totaling over $33,000. Granted; I can appreciate them taking weeks to get that done, and making sure I would know what everything may cost. But, since then we can't get them to answer a call or to address the major problem. So, my kids have been in a new house throughout the whole summer looking at the pool they can't use. Such a shame that my family has been completely blown off by them and all we were looking for was service and quality communication. I'll be hiring another company to fix the pool and post pictures of the work when it's done. The pool is the lagoon looking pool you see when you look at their pictures. Maybe we'll get lucky and they'll take our review serious.

We are very happy with our pool resurfacing. It was done on time and looks beautiful. The job was…read moredone as promised. Nancy N Valrico, Fl

Anyone wanting to get a pool installed go find someone else. Fla Pools staff from the top down will…read moretell you what you want to here but is a complete flop on completing the work. We have been under contract with FLA Pools since November 2nd 2020 and all we have is a shell in the ground with coping tile around it. If I could rate this company a zero I would. Yolanda set up a group text with project managers herself and no one will answer if you have questions why they have not come to complete their work. Material has been on site since 4/26/2021 for the pavers and they can't even get the inspections completed due to lack of effort. I would not recommend this company for any type of pool service or install.

We were extremely satisfied with the time, attention and service we received from Legacy,…read morespecifically Johnnie. Our beautiful hot tub was delivered and installed. They did not damage the screens/ frame at all and everything was clean when they left. We love our hot tub! Extremely therapeutic and just feels awesome. Most importantly, their customer service is outstanding and they take their time to help you with whatever problems you/ your hot tub may have. Thanks do much Johnnie and Dave!

Top notch sales and delivery…read more The purchasing process was very smooth with no pressure. Sales people were very knowledgeable about the products. Delivery went very will and they were very respectful of the surroundings. Had a few questions post delivery and the team was always very responsive and happy to help. We strongly recommend checking them out.