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    Ritzy Rover Canines & Couture

    2.8 (5 reviews)

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    10 months ago

    Awesome breeder of yorkies. She's changed websites. Make sure to look her up at www.prestigiouspups.com

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    8 years ago

    Buyers beware! It takes weeks for the owner to respond, she is not cooperative at all in exchanging an item.

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    16 years ago

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    16 years ago

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    17 years ago

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    PetSmart

    PetSmart

    (169 reviews)

    Everyone is so friendly ! Great inventory also. I've have found the dog clothes and toys to extra…read morecute and they have great value on snacks.

    This review is just for the grooming salon at this location. They are scammers and will upcharge…read moreand try to get away with it by giving some BS reason as to why the charge is different than the original booking. I would highly suggest you AVOID unless you want to pay more than you should and/or argue with them about charges each time. And it looks like from reading the reviews on here, a lot of people have had terrible experiences with the grooming salon as well. I have been taking my dog here for 5 years now and will not be taking her back. For about 4 years, I didn't have too many issues, until last year. I was giving them the benefit of the doubt, but not anymore. I always book a bath & brush and add on the deluxe package because I like for them to grind her nails down instead of just trim them. Last year, I booked the same appointment and when she was finished, I was given an invoice with a different service type and add on as well as a $10 off coupon and was told that it would come out to the same price as the bath & brush + deluxe package. I thought it was weird but didn't make a big deal out of it, even though it ended up being about $5 more than it should have been had they just kept my appointment as is with no coupon. The next time, I booked just a bath & brush because I had my dog's boarding facility trim her nails just before I came to the salon so I didn't need it. They ended up charging me for the deluxe add on as well and unfortunately, my husband went to pick up the dog and paid and didn't know about the upcharge for a package we did not book. When I brought it to his attention, he spoke to the workers at the salon, and they agreed to put a note in the system that we would not be charged for the deluxe package for our next grooming appointment. The time after that, I took my dog in for just a walk-in nail grind and specifically came during the day for their yappy hour because I knew it would be discounted. None of the workers knew what pricing was for yappy hour and were asking around and each other. They ended up giving me a certain % off and since I was in a rush, I just paid. Later that evening, I noticed that my dog's nails were cut straight across (which is how they are with a nail trim) instead of rounded (which is how they are with a nail grind). It reminded me to look up the pricing for yappy hour and I realized that I should have received $3 off the service price instead of the % they gave me. Not too big of a difference dollar wise, but it is about the principle here. I paid more than I should have, and for a service that I requested but didn't receive! I am partly to blame for not checking her nails and knowing my facts upon pick up. The last and final straw was the most recent appointment. I booked a bath & brush + deluxe package. During the appointment, the appointment type went from bath & brush + deluxe at $75 to bath & brush + deluxe + brush fee (15 min) at $85. When she was done, the invoice stated bath & TRIM + essential package at $89. My husband asked why the appointment type always changes every time we come and was given some baloney reason that the groomer changes it in the system when they take it on (whatever that means) and that it "comes out to the same price". Not sure how $75 = $89 or why we were charged for a bath & trim + essential package when we booked a bath & brush + deluxe package. My dog has never gotten her hair trimmed or cut in her life so again, being charged for a service that we did not receive. They did honor the deluxe package discount mentioned above from the previous time which took off some from the total amount, but the total amount still would have been lower had they just charged for the service we booked for. All that to say, I don't know what kind of operation they are running but they must be doing the same to other customers and getting away with it, which is why they continue to do it. I know I will not be coming back and you should not give them your business either.

    Precious Paw Prints Boutique

    Precious Paw Prints Boutique

    (4 reviews)

    Very poor customer service. Order confirmed on 4/17/25. Item was left at USPS Kiosk at "6:52 PM",…read moreon 4/23/25, 6 days after confirmation. I patiently waited 9 days to contact through email. Seller states, "Sorry to hear about your experience with USPS". This entire transaction had nothing to do with the USPS. Sellers website and invoice state, Shipping from Murrieta, California in 2-3 days." I can only go by the Sellers words written on their Etsy page and my invoice. Seller states, "Your order was shipped within the 3-business-day timeframe noted on both the product page and your order confirmation." It obviously was not. There is nothing that states business days. Seller then states "Weekends are not counted as business days". "The weekends don't count as working days as we're closed". Sellers website states they're open Saturdays 12:00 to 4:00PM. I requested a partial refund, Seller ignored request. I asked to return item and was told, "personalized items are nonrefundable, as stated in our policy." This is the policy from there invoice: "Returns and exchanges accepted within 7 days of delivery." Seller would not take any responsibility for delay or for a refund. Fortunately, Etsy made it right, acknowledging Seller did not abide by there own policy. Seller claims I couldn't be satisfied, which is inaccurate. A partial refund or a return of the item would have been acceptable but, they refused to do either. I understood everything clearly during the transaction. Seller made no attempt to make this right. BEWARE!!!

    Very helpful. I had a problem choosing the right size and the responses were quick. It didn't take…read moreforever to hear back from them. My dog is going to look amazing at my upcoming wedding with the wedding wreath. Amazing quality. I'm so excited. Thank you!!

    Ritzy Rover Canines & Couture - petstore - Updated August 2026

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