I asked to have a yearly oil change and general general review of my 2009 kawasaki ninja, and they said no. I will pay for it but they said it was too old ... where should I go? I asked to speak with the service manager and he statted it was him. I will contact kawasaki and let them know I can't bring it for general maintenance... with me paying for it and still under the mileage of warranty read more

I walked in and every single employee had their face burried in their phone. I walked past several people, none of whom looked up to ask if I needed any help. I was ready to buy but the staff wasn't ready to sell. Who is running this place? Get off your damn phones and get back to work! Get on the floor and sell stuff! I wish I were exaggerating but I'm not, every single one of them. I even began taking pictures to show my friends. Even the girls in the back offices were on their phones--you could see them through the window. I should have just rolled a motorcycle right out the front door--nobody would have noticed. I was so disgusted I just walked out. read more

This is not your normal dealership. The staff are extremely helpful and have been with Riva for a long period of time. I have purchased two items through this dealership and I would buy again if they have an item I am looking for. My 1st purchase was a Yamaha 242x. On the weekends I would have questions or technical issues and I would call Anthony,my salesperson. Anthony was always available or would call me back with answers and or suggestions. The only challenge I had with this dealership was scheduling service. The service department is always busy and finding time for an appointment and service is challenging but that may be the state of the business right now. My second purchase was a used Harley Davidson. Anthony was fantastic and made the transaction easy. When I went to purchase the paperwork was ready and I was done in less than 10 minutes. Last weekend I went to another dealer with friends to buy two motorcycles and the transactions took over 3 hours to complete. If you are looking for a dealership that is friendly, ethical and reasonable, check them out. read more

Riva Motorsports - V-Rod VRSCSE2 - Motorcycle Dealers Near Me - Pompano Beach, Florida

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I had a great experience at RIVA. Anthony is the best! He helped us purchase our 2018 Seadoo 300RXP-X. Thank you. We will be coming back. read more

Riva Motorsports - Motorcycle Dealers Near Me - Pompano Beach, Florida

Went out for some grout and came home with a pre owned Honda Interstate! Great job to Matt and Alex in the finance dept. Jess in parts took care of the accessories. Great team, not their first rodeo. This is my 3rd Honda with them, I will go there for all my 2 wheel needs. Also recommend to friends. Thanks guys. Captain Bob Meyer (26 years with Honda and Acura) this is my 7th Honda motorcycle, not one has left me on the side of the road. read more

I've been using Riva Motorsports service department for many years and don't even think about going anywhere else to have my bikes serviced. Some of the best service reps. and techs. I've used in the close to 30 years I've been riding. Bike is always ready when promised. I recently purchased a new 2018 Yamaha Eluder on Saturday. First time I purchased a motorcycle from Riva Motorsports and could not be happier with the service I received from Emil C. I will be shopping at Riva Motorsports for my next motorcycle when the time comes. read more

I purchased my brand new 2019 Yamaha FXHO! The customer service and knowledge you get at this place is why I keep coming back! They look out for you on the best way possible. I got a great deal with a great warranty! If you're looking for a place that is looking out for your best interest then these are the people you want to work with! Keep up the great work! read more

We bought a FSH 210 2 years ago at Pompano Riva, when we bought the boat we purchased a warranty plan and it has been nothing but problems. When we bought it we were told since you have a warranty you will be pushed to the front for service and that has NOT been the case. Just to get an oil change the boat sits for weeks at a time before it is being touched, they don't make any appointments its a drop off policy which is insane to me. They should really tell the costumers when they are buying a boat, your boat will sit in service for weeks if they need parts or oil changes. I bought a NEW boat to be on the water every weekend not for it to sit in a shop. I dropped the boat off last Tuesday the 16th and since I am picking it up because I have family in town and will need to drop it back off I will end up in the back of the line again for them to service it. I contacted Miami Riva- who in fact has appointments like any other dealership. read more

The service department is Pathetic!! The prices are insane, they gave me my bike in horrible conditions, completely dirty, didn't even have the courtesy to leave it the way they received it.. I am never bringing my motorcycle here again, that's for sure!! Save your time and money and go somewhere else! read more

BEWARE CROOKED DEALERSHIP - I found a used 2012 jet ski at this dealer that I was interested in. I made an online inquiry asking what my payments would be with 3000 down payment. They did a HARD PULL on my credit without my authorization and caused my score to go from 811 to 790. Then they called and said that they don't finance any jet skis older than 2013, yet pulled my credit anyway. Very deceitful and crooked. When I called the manager, he blamed it on outside parties, said they had no control over their own website, that it was run by someone else, and would not take any responsibility. What a joke. STAY AWAY! read more

The service department will RIP U OFF! Don't believe these padded "great reviews". I brought my bike in for work under warranty, I made it explicitly clear that if they got into anything not covered by warranty that they are to stop and call me for approval. U would expect that to go without even having to say... right?? All of a sudden I have a bill of over $100. They told me that they reran some wiring, that when I looked at it, was a factory wiring harness. Now, unless the Riva service department produces factory wiring harnesses for Cobra pipes in their shop, I was being lied to. They will try to intimidate you with experience, DO NOT GO TO THE SERVICE DEPARTMENT! read more

Horrible customer service. Brought jet skis in for maintenance work and to have a warning light checked out. Instead of doing there due diligence and seeing what the light is they run a diagnostics only to determine its a low fuel light and charge $75.00 for the pleasure. On top of it they advise when we return that the glove compartment latch was broken and removed it from the housing and want to charge $90.00 for a replacement. No even asked for that to be looked at. Have been a customer there for 10 years. Will not do business there anymore. read more

This place has every bike imaginable in stock. They have new bikes and used bikes in great condition. On Saturday morning bikes from around town come and hang out under the tent to BBQ and just relax. I think its a great promotion technique. While hanging out they display each other bikes. Inside customer service is great. Plenty of sales people who are filled with knowledge. They don't harass you like car sale's guys (no offense). My future boat is here waiting for me lol. My boyfriend orders parts from Mike all the time. He loves the easy process of ordering items and just swinging by to pick them up. Thanks Riva! read more