Troy was exceptional. He helped me with my car. Was very friendly. I would highly recommend.read more

I'm going to give them a mixed rating this go around. Im not 100% satisfied though. I took both my…read morevehicles in for some overdue body work. I chose to go here because I was making good money in the resurgent economy and wanted my social circle to benefit (all the way from San Antonio- because I shop there and like the scenic drive). Not all work was done per original quote. Was supposed to get heated side view mirror from Orig-Equip. Ends up it's a knock off from Walmart or some place. The other vehicle's rear backup camera is off centered and some cheaper switch was used for fog lights. I didn't mind paying. But I didn't get what I was promised or quoted on. Im sure he will fix it but the sheer headache in redoing the work is what I do not like.

This place is AMAZING! Thank you Xavier for doing such a great job on my hood. My hood had several…read morerust spots on it & Xavier made my hood look brand new. Definitely will be coming back with my other cars to get painted.

Highly recommend. Got new u joints and driveshaft yoke for a 2014 f150. Runs great. They also got…read moreoff some lug-nuts in about 2 seconds that discount tire could get off for the new tires I had put on as well. They did an outstanding job, customer service was incredible as well! 10/10 in every way.

Carr Clinic, is right next to ASU campus, and my daughter has had TWO "Ah! Dad!…read moreSomethings-wrong-and-I-had-to-pull-over!" incidents. She got the truck to them both times -- she isn't mechanically inclined. They communicated with me, and gave her updates as well. Talking to them, they explained what they found, what the time-frame would be under parts scenarios. We even talked about the make/model, and what they see as a shop on those. Gave me the estimate, item by item, and had her taken care of. They have been honest and professional, which is comforting when your daughter has a problem with the truck and you are 3 hrs away.

The owner or manager of this place is very rude, not friendly at all! And he's smug to boot when…read moreyou tell him about what's going on with your vehicle. He complained about having to use his computer diagnostic system cause he has to do what he calls an "expensive"update the software each year! Steer clear of this place, they really only care about themselves and not serving the customer!

Worst auto mechanic in San Angelo. I had to use their shop on claim thru progressive for water…read moredamage to the motor. Motor took three different attempts to even get installed. (Partially progressive's fault for wanting a used motor put in. Fast forward a few months and I notice exhaust is spewing into the cabin, no power to engine, and the engine ran so loud it sounded like it had modified mufflers. I take it to Ford who lets me know that there were bolts missing to a portion of the engine etc and that is had caused a leak and eventually a whole to form within the turbo for the engine. Premier fixes their mistake "supposedly" after blaming each other for the missing bolts. Check engine light is now on again and the bottom valve to the turbo which should've been fixed is messed up and they refuse to fix their mistake. The ladies in the office are lovely, however I don't recommend taking your vehicle here if you are a single woman. I knew I should've stuck with Calvert.

Took my truck with complete confidence and got Screwed over! The fix lasted just long enough for…read moretheir "warranty" to expire... the warranty they wouldnt tell me when it expired until i told them the problem...how ironic...the last fix was $456 and i wasnt surprised that the next fix would require a complete unit change (a/c) for a total of $1250.

FAST, FRIENDLY and FAIR. We have had some issues with one of our cars and we've had some…read morenot-so-good luck with mechanics in this town. We decided to try Rudy's based on another Yelper's review and we are so glad we did! John (manager) is super friendly and he did a good job of explaining the work (and pricing up front) that would be done. He also saved the parts to show us what they looked like and why they needed repair - up front and transparent with his work, no shady business here! The turnaround time was quick and so was the checkout process. We really enjoyed (as much as one car concerning a lemon car) giving these guys our business and they will be our first choice for car repair if needed in the future!

Last Saturday my daughters and I were traveling back to San Angelo from San Antonio when I learned…read morethe light bulb which powered my left turn signal light in the front of the vehicle was out. Thankfully, the rear light worked but it was blinking a million times a second which warned me that it was next to fail. I thankfully and prayerfully made it home safe and called Mitchell Toyota yesterday (Monday) to see if they had any appointments to get my light fixed. The Customer Service Associate told me to come in after 1:30 p.m. and I was seen as soon as I arrived. I went to the Parts Department and was helped by a very pleasant Associate who gave me a "Military Discount" on the bulb I needed. What's more, Toyota DID NOT charge for the Labor of installing the bulb (Fist Pump! And Fist Pump Again!) I waited about 30 minutes in the Waiting Room after paying for my bulb, but was very happy to learn my vehicle was ready. While I have read the previous reviews, I am glad to report my experience was everything that I have come to expect of Toyota after having owned one for almost 20 years. While in San Angelo, I definitely plan to come back to this location for my automotive needs. Until the next bulb blows ~

Called this dealership on Tuesday to set up an appointment to have my 2022 Toyota Tundra serviced…read more The lady at the service desk spoke to me in a manner unbecoming a business who actually NEEDS all the business they can get. She sounded irritated and as if I interrupted her - perhaps she was busy on her FB page - not sure - but very unfriendly! I then called the front desk/reception and again spoke to someone NOT TOO friendly, but also not rude. I asked to speak to the GM - was then told he was in a meeting. I asked WHO he was, to which she at first sounded reluctant to give his name - then after asking again - she said it was "Sean". I asked her to please ask him to call me - she said she would give him the message. Today is Friday, May 20th, and NO call has come from "Sean" - the GM! As a business owner for many years, I am amazed how businesses like this are still in business! Is it ONLY about selling new vehicles (but then) they even suck at that! I went to them over a year ago looking at trading my 2018 GMC with very low mileage, and buying a Toyota Tacoma (I ended up buying a BRAND NEW one from Brunner Toyota in Brownwood - which means they lost that deal) - I was told by the "salesman" that he cannot give me a price on my GMC and that he needs to speak to his manager and that they will get back to me! It has been over a year, and I still have not received that call! Bet you IF I ran my business like this, I would not be in business, let alone employ people who do not know HOW to speak to potential customers! I will now take my vehicle to Abilene to get serviced - yet another loss for this business! It seems that they THINK they are doing us a favor by "servicing" our vehicles - forgetting they are getting PAID to do it! Really, is this where we are heading as a society?

Great family-owned business that truly cares about their customers. The service is always honest,…read morereliable, and affordably priced. They take the time to make sure the job is done right and that you understand exactly what your vehicle needs. If you're tired of being overcharged or rushed through big chain shops, this is the place to go. Highly recommend!

Fast, friendly and most of all professional service. They truly cared about my hydraulic equipment…read moreproblems and had it fixed in less than a week. The part I liked the most was that they guaranteed all the work they did for me. The best price I found anywhere in town. I would recommend them to everyone I know.