When I first went I thought it was an amazing store and was in aw. I spent over $200 the first time…read moreI went. I breed guppies and so I bought a bunch of guppies. One female was extremely sick, she had fun rot, developed a prolapse, and multiple other issues. Unfortunately the fish didn't recover. All the females passed away fast, within a few weeks for no obvious reason. I decided recently to try purchasing from them again and now I only have one female guppy fish living. The males I bought are doing pretty good. But I went from 14 guppies to 1 guppy in just a matter of 3 weeks. I also ordered snails which one looked NOTHING like the picture. It looks so different I can't even tell what kind of snail it is. Maybe when/if it gets bigger it will look like what I paid for.

Nice fish but store workers were very rude talking to me and my mother and let me put fish together…read morethat shouldn't be together good for fish but only if you don't have questions for them also had them test my water they said it was fine... It wasn't fine Killed half the fish I bought that day

very kind empolies and the quality of the products was unbelivable, FORGET PETCO, This is the best…read morestore in town

We have bought a lot of fish here and have never had a problem till today... we bought a fish and…read moretwo days later it died we called the store and told them what happened and we were told to bring it back to exchange it as long as our water tested good. My wife loaded up the two kids sick by the way drove the hr to the store only for the grumpy old miserable pos behind the counter to talk to her like a dog! Refuse to help her and tell her he won't call the person that sold her the fish because it's his day off but that she could come back at 1 when he would be there??? I thought he was off. Then proceeded to say he can't check the water while testing the water and confirming the water was good. This place is a joke and I wouldn't recommend it to anyone now the service has dropped dramatically.

I've been working on building an orchid terrarium and renovate my beta tank so I took a trip to…read moreAquatica to see what additions I could find. They have some awesome fish and coral you can purchase. The store is very inviting and the staff is friendly and helpful. I didn't explore the whole store but I did find what I needed. The prices were reasonable. I got some river rocks and wood to jazz up the tank and support the orchids in my terrarium. These items were priced by weight and the employees had to weigh them and calculate the price up front at the register. I spent about $20 on everything I got. If I continue my aquarium journey I will definitely be back to make more purchases. Aquatica 800 Clanton Rd Charlotte, NC 28217 May 21, 2021 11:45am (Review 505 overall, 49 of 2021)

The place is very nice and has a good selection of freshwater fish, saltwater fish, coral,…read morefreshwater plants, and equipment. I was in the store for about 15 minutes and had staff come up to me around 5 times to ask if I needed help (a bit excessive.. it made me feel very uncomfortable). The prices were a bit on the high side.

Always helpful and friendly staff. Fish and aquarium plants do well, really everything' you look…read morefor in an aquarium store.

Very good selection of saltwater care products. There are a good variety of invertebrates to choose…read morefrom. The coral selection is also varied and beautiful. I enjoyed this shop and the atmosphere inside was pleasant. A staff member made their rounds to each customer to see if they wanted help yet. I read all the reviews on Yelp before visiting and it is clear to me that only people with a chip on their shoulder, maybe competitors in business, are posting such negative "stories". And that is the problem with bad attitudes, you will never be successful until you fix your attitude first.

Service was very good, food was very tasty and drink selection was ample. Ordered low country boil…read more1/2 lbs medium seasoning and was perfect.

The experience my father and I experienced yesterday was really unfortunate and could have been…read morehandled a lot differently. The young owner presumingly in the black shirt was very disrespectful and rude, refusing to sell us any further fish (more or less banning us from his store) if he gave us this refund because we opted to return a fish that died that was in the 2 day window of the guarantee. He had no issue telling this to our face in front of his employees. A different fish that died that we returned was not the same fish and we were not provided the same results that were given to us before. As we explained to the original person helping, they are 2 separate beings/cases and not a "double warranty" issue as there is no such thing when they aren't the same fish. We would not have traveled 1.5 hours one way to return a fish that died if we were going to be banned from the store by exercising our right as a customer. A customer shouldn't have to concern themselves if they are going to be banned from buying fish at Nemo's Reef because they returned a dead fish. The lack of understanding and appreciation of our business was highly evident. We have bought more fish then we ever returned and to be treated this way as if we did something wrong, was how we were thanked for our business of spending close to $1,000 cumulatively over the last few weeks. I've never had a owner or a manager of a business made me and my family feel like we were unworthy of buying anything in his store when we had fully attended to buy more fish and spend more money, not only within this same store trip but in the following week. As anyone knows who has salt water aquariums in their homes or businesses, this is not a inexpensive hobby. The person in charge should treat customers with more empathy and respect, instead of acting like he's upset he had to speak with us at all.

What a wonderful place the owner is an amazing knowledgeable man. Very helpful place was clean…read morebeautiful fish great prices. I definitely believe in supporting local business businesses and he's perfect for supporting.

Very nice people. This is my husband's favorite store. If they don't have what you want, they can…read moreorder it for you.

I was looking for a local shop to support and found this place. The owner is super kind and…read moreknowledgeable and made everything easy. I purchased some beautiful guppies from him and will be returning in the future!

My first impression when I arrived inside this shop was that I saw some used aquariums and some…read morebins with used equipment for $5, $10, $20. For a new hobbyist on a budget, it is great to see affordable used items available. There was a large selection of products and equipment. Also many fish and corals to select from. If you have kids take them here to see the shark. Anyway, I am from out of town and only looked around to see what was available. I am glad to see an active shop like this.

John was fabulous! He partnered with a donor from another area to provide a beautiful aquarium for…read moreour school. The students have been loving it! He was patient while he explained the parts and how to maintain it at the same time letting us know he would be available to help at any time. Thank you John!

From the owner: Quality AQUARIUM installation and maintenance for your home or office provided by professionals who…read morecare for your aquarium as if it was their own.