Very overpriced and rude customer service. Unless you are Caucasian they will make you pay before finishing the service. Never felt more uncomfortable in a space before. It was very odd to see everyone was paying after finishing their mani/pedi and I was the ONLY ONE charged before my service could be finished. If you are in need of a mani/pedi check out "Allure Nails & Spa" where they greet you with a beverage/light snack. Prices are reasonable for how clean and welcoming they are. read more

Meh. Sloppy pedicure and definitely felt rushed. If you couldn't give your customers attention to detail, don't allow them to make an appointment at the end of the day & close earlier. Left a fuzz on my toe polish which left a mark. Also, we made a reservation for 3 people... to be done at the same time. Not two first and another last. Defeats the purpose of going to get a pedicure with your friends. read more

My sister and I stopped at this place on our way home from Bakersfield. The place is super clean and new and the people are very nice. I got the river oaks pedi and it was so awesome. Adam was my tech and he did everything right. The owner came around with a trays of waters and sodas and was very sweet. I HIGHLY recommend this place to anyone in, around, or driving through the area. Well worth it! read more

Great new place!! It's extremely clean and I felt safe with the covid precautions put in place. I went in for a pedicure and am very pleased. The nail tech that helped me was gentle and didn't hurt me or act like she was in a rush, I've experienced that at other salons. The entire staff is friendly and welcoming! River Oaks Nails is my new go to! read more

I came here for a pedicure on a Saturday morning. They got me in right away. The place is super clean and the staff is so friendly. They offered me drinks and snacks. James did my pedicure. He was very nice, I enjoyed talking with him and my toes look great. I highly suggest this place! read more

Great service!!! First time coming in and I have found a new favorite salon. Would definitely recommend!! read more

River Oaks Nails - Full set Manicure - Nail Salons Near Me - Bakersfield, California

If you are looking for clean quality nail service... You have to try River Oaks Nails!!!! Went there with my daughters and had a great experience. My daughters got a manicure and pedicure - great service... staff were gentle and went the extra mile to make my girls feel special. They were able to accommodate all their little requests without hesitation. My manicure was also great.... employee was thorough and did not rush through my appointment!! He made sure my polish was on point! I love how my manicure turn out!! We will definitely be going back!!!! read more

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Earlier today I scheduled an appointment with Katie for a pedicure at 6:00pm. From the moment I walked in I felt as though something was off, as I was not greeted by the gal at the front desk. Upon returning from the ladies room someone directed me to sit at a chair who turned out to be Katie. Katie handed me a menu-like chart and asked me if the water temperature was okay. Katie then asked me if I wanted my toenails trimmed and that was it!! Katie trimmed each nail once, passed the file just once, then set a timer. Once Katie set the timer, she gingerly rubbed lotion on my legs while she watched tv. To say that I was unhappy, disappointed, and utterly shocked by the lack of service I was provided would be an understatement. Granted I chose the $29 pedicure I expected at least more than a 20 minute pedicure. Perhaps my expectations were too high, but I have never in my life experienced such a horrible pedicure. I could've done the same at home for basically nothing, which by the way I took my own nail polish. If you do anything for yourself, please practice enough self-care to know that this establishment is nothing short of a rip-off!! DO NOT SPEND YOUR HARD EARNED MONEY AT THIS PLACE, BECAUSE I CAN ASSURE YOU THAT YOU WILL REGRET IT AND WILL NEVER WANT TO RETURN!! read more

Very nice salon, everyone was friendly and did what I asked for. I went on a Saturday without an appointment since they don't take appts on the weekend. I did end up waiting a while probably about 40 minutes before they got started with me. I wanted a pedicure and acrylic fill. I expected a wait but it was longer than I expected. Overall a good place, but if I'm on a time crunch I will go somewhere else because it is a smaller salon and they can only do so many clients at once. read more

Got my nails done by Katie and she did an amazing job! Super clean environment and very relaxing atmosphere, everyone is very kind. Will definitely be a returning customer read more

River Oaks Nails - nails - Nail Salons Near Me - Bakersfield, California

I had to go back because the next day my mail broke. The women who helped me wasn't able to and the guy who helped me was so rude and made me feel like crap and he did a horrible job. Disappointed. read more

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I just left and absolutely love this place! This was my first time going as it is a new salon, but it will now be my go to! Rocky did and amazing job on my nails and took his time! It was very clean and everyone there was so nice! I will definitely be going back! read more

River Oaks Nails - Nail Salons Near Me - Bakersfield, California

First time and I loved my nails! Place was clean and the service was great. I will definitely be a returning customer. read more

River Oaks Nails - Nail Salons Near Me - Bakersfield, California

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We know the family that owns this business! They are so friendly and accommodating. They offered variety types of beverages while I was getting my pedicure. This will definitely be my go-to nail salon! Thank you for the amazing service and hospitality. read more

I started coming when they first opened. Rocky and Caitlyn are my favorites! The staff here are worked to the limits. Not sure if the guy at the desk is the owner but he's the worst! We recently went in and he said there as a 20 min wait. My daughter sat with her feet in water waiting for a pedicure for almost 40 min. I made special requests for whom to perform our services and he completely ignored them. Instead of making the situation right he kept asking if i wanted to add other services. Clearly all he cares about is the money and not the satisfaction of his customers. I cancelled my services and now because of this experience I don't think we'll ever come back. I have referred several coworkers, I hope their experience is far better than our most recent. read more

Very relaxing and the best pedicure I've had in a long time! Definitely will be my go to from now on.

Make sure you have an appointment before you go. They say walk-ins are welcome but you will wait or be asked to return at a certain time. So make an appointment. Had a pedicure it was rushed not a real fan. Butts the customer service was nice. It is wheelchair accessible located in a shopping Center. Again not a fan but if you're looking for a quick fix read more

I've been there twice and have loved my nails. I would def go back to Rocky. I've always walked in and they have managed to get me in the same day. Very friendly and I'm always getting compliments on my nails. read more

Long wait, they rush to get you out, and the nails only last about a week. I go there because it's around my house but is not worth the money and time if they don't do the job right. I won't be going back. read more

Great new place! I was tired of going to the other large nail salon across the street and next to Target, where they are so impersonal and rude. River Oaks Nails is my new go-to place! VERY friendly staff, with the owners working there as well. The place is clean and they did a wonderful job on my manicure. Thank you! You have a new customer. read more

Not worth a $55.00 pedicure. Nice people...clean... but I didn't pay that much to have to come home & touch up the color & add a top shine coat that the tech didn't do. Didn't notice till I got home that my pedicure looked like the polish was a week old. Second visit here but won't be going back or will refer them :( read more

Been here a couple times as walk-in w family. Greeted immediately, no long wait. Everyone personable and talkative. Mask wearing and sanitizing protocols followed. Services: fills, pedicures and removal. This last visit was assisted by Kenny and he did a great job removing my acrylics, followed by a pedicure and omg those stones were just what my tired calves needed. Definitely recommend and when I'm in town I will go back. read more

i had an appointment at 4 for two full sets for me and my friend. i asked for coffin and the shapes aren't even close to that plus most of them arent the same. when putting on the nails, he glued them to my skin. i honestly wouldn't have been upset had he just apologized but he just took it off and readjusted it. he didn't tell me to wash my hands after filing them, he immediately started putting the polish on and then told me to wash my hands AFTER. he continued to file the nails after the color was on. some of the paint is on my fingers and he didn't even clean it up. for as great as the hospitality is and how nice the place is, i would NOT recommend anyone to come here again. only reason i didn't say anything is because they just opened and i didn't wanna embarrass him. i think this place has potential, thanks for the free water :) read more

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I've been here before and had a great experience. This time was not good. First, it was overpriced for the little service that came with it. When we came in, we were rushed into our space and it wasn't ready so then they were prepping it all around us. That was uncomfortable. The woman who helped me was so rude. She was almost yelling at me to bend my legs and move my feet. I have bad hips so it takes a minute and so I had to correct her and say "I can't move that fast. Please wait a minute. I have bad hips." Then she was nicer. But! My leg massage was supposed to be 5 min. She put 2:50 on the timer! I thought she was splitting legs or something but nope. That's all she did. And then when my nails were done, I was sent on my way-no time to dry! Just escorted out of my chair and out the door. I am not sitting in my car w my air on to dry them. Not impressed. I won't go back. Lots of other places to choose from. read more

If you want to be nickel and dimed, then this is the place for you. There is only one person who listens and does nail art. I have been several times-and have only been happy one time. After taking my mother twice and her not being happy either time, I will have to say we will not be back. Unfortunate. read more

I didn't realize this was a cash only shop. I told the owner never mind I don't have cash. He pointed to the atm inside their shop. I said no and started to leave. He told me it's ok next time you can pay cash. I thought ok that's fair. I get my fill and head to the register. He points at the atm and tells me to get cash. My mouth dropped. I felt like he tricked me to get my business. My bank charges me to use other atms and the machine inside the shop charges a fee. He gives you a $2 discount because that's what the atm inside charges but still my bank will charge me. $48 for a nail fill and one of the nails came off after 4 days. A week later and I'm having to glue another 3 to make them last longer. Save yourself a bad experience. read more

The first time I came here I had an excellent pedicure service and have been back 3 additional times with very poor outcomes. Most recently I had a gel manicure done with the older gentleman at station 4. Within 6 days, half of my nails were peeling and lifting. So I went back and he quickly did them again for me. Well a week later one has already chipped! He must use poor technique as I have never had gel chip like this. Also, the lady who did my pedicure rushed through the service and did a 90 second massage. She was constantly stopping to do other tasks instead of focusing on the massage. I'm sad that I've received such poor service lately as the facility is new and clean. The search for a decent salon continues. read more

The people were nice enough and there were many different levels of pedicures to get, but I was not very happy with my pedicure. She trim the nails and evenly and I had to have her reshape them. She did nothing with my corn and extra skin that could've easily been scrubbed off even though I paid for a higher level package. Also, you can see through the nail polish where she did not put it on thick enough. I will not be going back read more

Extremely poor customer service. You can tell all they're concerned about is making money. The wait is long and they say cash only, but yet accept credit/debit cards. read more

I like to give new businesses a chance so I went to River Oaks Nails. Rocky was assigned to me & I believe he does not have very much experience. Rocky is young & needs to learn early on about PROFESSIONALISM he is extremely unprofessional as a new client to him I would let him know how I liked my nails whenever I made a comment I could see the scowl on his face and his body language showed his anger at me. Rocky did a terrible job on my nails and insisted on charging me more do to his incompetence. Rocky I'm a big tipper especially now that times are crazy but guess what you blew it. RIVER OAK NAILS please educate Rocky on how how a good business is run. read more

Came here with my sister and husband , we all loved our pedis ! The employees who attended us were all super nice and gentle! My sister got mike and I got Rocky, not sure of the name of the lady who attended my husband but she had flowers in her pony tail and was very nice! Loved that they offered us water and actually timed the massages so that they equal the time paid for. Overall very clean and welcoming atmosphere, will be coming back ! read more

Very unprofessional with their appointments. I made an appointment a week before. I showed up to my apt and waited for 25 mins before they told me someone messed up the appointment and I'd have to wait another hour because the person that was going before me made their appointment that morning! Insane!Neither my friends or I will be returning to this place. read more

I was seated at a chair at 12 and wasn't helped until 1. Not very many workers, very clean and nice place with nice workers. But they are very slow. Would not recommend if you are in a rush or have places to be. read more

I went in for a pedicure on Saturday. I made a phone appointment ahead of time. The owners and employees were very friendly and accommodating. The shop was extremely clean. The pedicure was fantastic. Good water temperature and good temperature of the oils and lotions. I will be back again! read more

My daughter and I Went in for Gel Mani's. Everyone was so welcoming. Julie & Kimmy were our manicurist & they did an incredible job! Both took their time & made sure we were satisfied! Can't wait to go back for our Pedicure and try their new chairs read more

first time going and i will go there every time amazing service the nicest people. took their time and really made sure my nails were perfect! read more