Adding more to say I took my kids (8 and 5) here, and again, everyone was so patient and nice,…read moreexplaining to the kids what the tools were and how they worked. By the time we left, my 5-year-old was inviting everyone to his next birthday party

Beautiful office, poor management which gives the distinct opinion from a professional view, it's…read moreall about the money.

Stay away!!! My family would come to their office but after my experience, I suggest you stay away…read morefro. This place. They charge your insurance for things they did not do. They bill you for it and your stuck having to fix it with no luck. The lady doctor for the kids doesn't take the time to speak with you and you feel rush and being pushed out the door. No chair side manner! Be very careful with the treatment they provide you. Also, my experience with their adult office. They charged me for a broken appointment they cancelled themselves. They do not care and will come after your money.

I'm done with this place. After 6 years I've finally decided to move on. it was close and appeared…read morefun for the kids, but today I decided enough of the unprofessionalness of the office. Today we were in the office for a total of one hour. The cleaning took 10 minutes and the actual dentist looked into my daughter's mouth for literally one second. She did nothing. I was blamed for the 40 minute wait for bringing a second insurance card; keep in mind the insurance I've always used was being continued, we were just adding another. Because of that small detail we basically lost our appointment and were slid into some 10 minute slot 30 minutes later. If you enjoy waiting for your appointment, a defensive office manager and a dentist who can't be bothered,,,,, this is your office.

What a terrible experience!!! Walked out of there office with the same amount of plaque on my teeth…read morethat I has when I walked in after a regular cleaning. No plaque was removed ,all because they couldn't get me to pay for a deep cleaning. The dentist basically flossed and brushed my teeth. I feel scammed and tripped off. They did charge my insurance and I had a $50 copy. I've had regular cleanings before and was plaque free each time. Don't go there if you want the best care.

Very bad service at the reception, they never answer calls, I spent 3 days calling 10 times during…read morethe day and they didn't answer me.

Great first appointment here after moving into the neighborhood. Professional staff, clean &…read moreinviting office, and very thorough cleaning! My only two gripes are the following: 1) I believe I filled out all the forms online before arriving, but those were somehow lost and I had to use their iPad to fill them out again. It took maybe 20 mins in total, and there's a lot of info to provide on your first visit. Maybe check on the online process to see what broke and why my info didn't come through? 2) I think someone may have called out sick that day on their staff, as it appeared that they were double booked throughout the AM. After being seated in the back, I had to wait 20-30 mins for a dental assistant to come back and do my cleaning. It was worth the wait as she did one of the best and most in-depth cleanings of my life, so please give her a raise! That being said, had I known ya'll were double booked in the AM, I might have come in a bit later than scheduled if I knew that morning of the pending delay. That being said, I'd say this place is most definitely where I'm going now that I live in the area. Hands down one of the best dentist offices I've ever been to!

I have been a patient at The Dental Group for over 3 years and unfortunately I can no longer…read morerecommend them after my most recent experience. They do not do well at supporting patients with sensory issues or dental anxiety, or conditions like TMJ that make dental visits difficult. With new patients they are kinder, but with every visit I have made they have become less supportive and less accommodating. My last cleaning was extremely unpleasant and I was shamed into not taking breaks over the course of multiple procedures and fittings even though holding my jaw open causes my TMJ to flare. Then there's the high-pressure upselling. For several years, the dentists and hygienists at this practice have been trying to get me to buy a dental-grade night guard out of pocket, even though I had an over-the-counter one I had been happy with. I finally agreed because they told me it would help my gums and that I would face severe consequences if I did not "make the investment." I had to pay $750 (!!!) out of pocket. When the night guard arrived, it was so bulky and uncomfortable that I could not get a good night's sleep in it and I woke in the morning with severe jaw pain on both sides of my jaw. I went back to have it adjusted and suddenly I was being told that having a night guard means sleeping with your mouth open and accepting dry mouth, that jaw pain often gets worse at first, and that I would have to accept some bad sleep in order to become accustomed to the night guard. I cannot stress enough that this was NOT disclosed to me prior to when I made the purchase. Since the practice knew about my sensory and dental anxiety issues, I feel strongly that they should have talked to me about what the night guard would be like before pushing me to buy it. When I explained the above, the practice offered me only a partial refund, which would mean that I spent hundreds of dollars on nothing. I feel my trust was taken advantage of and I would encourage others to look for a different practice.

Dr. Johnson spent 30 minutes speaking to me via telephone providing guidance for a rare tooth…read morecondition. After our phone call he sent me an email with additional information and a link to a scholarly article. For a cari g pediatric dentist who clearly loves what he does, take your child to Dr. Johnson.

I recently came here because I had an issue at another dental office. In short, I was told that a…read morefamily member had 14 cavities. I couldn't even imagine this being true so my gut said, get a second opinion, which I did. We came here because our insurance is in network and the provider listed was certified. Thankfully they did the exam and there was not 14 cavities. We received an honest second opinion. The young ladies at the front desk were awesome and sweet! Shoutout to Elizabeth and Jennifer! Would definitely recommend!

Do not expect to be seen at your appointment time. My children had an appointment for 9:30, were…read morenot called back until 10:32 and still in the back over an hour later for routine cleaning and fluoride treatments. No respect for the parents who have to be to work after taking a few hours off for an appointment. We should not spend all day in this office at all. Not to mention screaming kids and parents that act like they can't control them.

I needed a new dentist and I randomly found this place searching on my health insurance website…read more I'm actually really glad I found this place not only are they SUPER friendly they are right by my home and it is the quickest drive ever! SO GREAT!! They moved to a bigger space literally two building down and it is very nice as well. I came in for a cleaning and then they discovered a few things. Since then I'm glad they have been making sure I have the best and more reliable work done. My favorite thing besides the kind and professional service was the fact after my cleaning they put Vaseline on my lips. Honestly, that was the greatest feeling ever. Not only are your lips very dry when they are operating it's nice they thought to do that. I've never had anyone put Vaseline on my lips before, I was truly amazed. I will say that's the biggest reason why I stayed and will forever be a loyal client here. I already recommended this place to a few people and told them my experience. There are only women here as well and I am the biggest advocate for women in business. They all seem to be close and family orientated. Great location, great service, overall excellent experience.

Dr. Tolu's office is a beautiful little spot--immaculate and with warm and friendly staff who are…read moreextremely knowledgeable. The cleaning is gentle but thorough and leaves you feeling refreshed. You won't dread this dentist visit! (:

I received a response to the following google review and they completely avoided accountability…read moreagain. DO NOT BOOK WITH THIS PRACTICE!! "Extremely unprofessional!! I scheduled an appointment online and not even five minutes later I received a call from the receptionist asking me to come in right now. I explained that I was at work and that wouldn't be possible and asked what was the latest time that I could come and she told me to come at 12. I received a confirmation text that my appointment was at 11:30 so I called and was told that a message will be sent to the practice by central scheduling to verify that it was ok for me to come at 12. I arrived to my appointment around 11:50 and was told that I could not be seen because I was late and my appointment was at 11:30 and they were about to close. The message was never sent to the practice which I understood, but instead of taking accountability, the staff gaslit me and asked me if I was sure that I was told to come at 12. After going back and forth the practice manager offered to schedule another appointment and throw in a free whitening, and I agreed because I needed to have this work done and I was understanding that miscommunications happen. Before leaving I apologized to the staff multipIe times for my frustration and made it clear that I understood miscommunications happen. The next day I arrived for my appointment and I was treated by the entire practice as if I was a problem patient and I could tell that they were not looking forward to servicing me. The practice manager was extremely unprofessional. Both her and the receptionist went back and forth over servicing me and she continued to refer to the receptionist as "Samantha" so that I would not know she was the person I spoke to the day before. When I finally saw the dentist, the actual service was not good. She barely greeted me when she entered the room and acted as if she did not want to service me as well. She did not properly numb me despite multiple attempts and I was extremely uncomfortable for the duration of the service. On top of that the practice manager let me know before the procedure that I would be receiving a discount. After that the receptionist came in and quoted me for the full amount further displaying a lack of communication and professionalism. I was extremely disappointed with the service I received and the way I was treated as patient who was inconvenienced."

Let's start with the positive.. the MINT representatives were pleasant. I wish I could say more…read more After hearing countless advertisements, I was genuinely looking forward to an exceptional experience. Unlike most, I actually look forward to my dental visits. I've been going consistently since I was a child. I've NEVER encountered such an experience in decades. I diligently arrived 20 minutes prior to my appointment for new patient registration. I was called back 10 minutes after my set time. After X-rays were completed, I sat for 20 minutes before a dentist acknowledged me & performed an evaluation. After that, I waited another 15 minutes & was told that my appointment would have to be rescheduled or I could wait another hour-- HUH?! So at this point I've been here for an hour & 1/2 to be told that my appointment can't be honored, whaaaat?? It was relayed to me that unfortunately they could not finish my appointment so I would have to reschedule for my cleaning & whitening. I'm so perplexed .. I really wanted to love this place. Because of insurance regulations I can't even return to my prior dentist, so I'll be further inconvenienced to set another appointment with MINT.

I've been seeing this dentist for several years and have nothing but good things to say. Dr…read more Bronstein is professional, kind, and courteous, and always takes the time to get to know his patients. When I first started using him, I needed a lot of work on my teeth. I'd been to several different dentists, and always felt like I was being shamed into getting all this work done. But I always felt comfortable with Dr. Bronstein, and after several years and many visits, my teeth are in great shape. On top of that, I've noticed on several occasions that Dr. Bronstein tries his best to help less fortunate patients afford the care they need. I'm pretty well-off financially, so I've never needed any assistance in that regards, but it's nice to know that he's willing to help those that do. As other reviewers have said, the office staff can be lacking at times (it depends on who's working the day of your visit, I guess). But I've never witnessed anything as extreme as what other reviewers have. It's no different than what I experience at any other dentist/doctor's office/hospital. Sometimes you catch someone on a bad day, or you get someone who doesn't know what they're doing, or things just happen to get hectic and unorganized. It's no different than the usual customer service experience anywhere else (especially in this area). The only reason I'm giving 4 stars instead of 5 is because the customer service is average, which is all I expect it to be. But the actual dental experience (which is what I'm there for, ultimately) is outstanding.

Takes too long. Numerous appointments and never ends. Crotchety old dude. Becomes very expensive…read moredue to ongoing never-ending visits. Not really professional at all.

I love this dental office. Dr. Boyce is friendly, professional and efficient. There was never a…read morelong wait. The office itself is clean and full of light. They staff is sensitive to the cost of procedures, and they have my full trust.

About the cleaning: I have a lot of anxiety about going to…read morethe dentist and I was *well* overdue for a cleaning so my teeth and gums were in need of some serious attention. Needless to say, I was nervous and expecting the worst. But Dr. Boyce and her colleagues put me at ease immediately. They were kind, attentive, caring, and incredibly patient. This was one of the best dental experiences I have ever had. My teeth and gums have never been happier. My smile looks great. About the office/logistics: The office is conveniently located, there is ample parking, it is a welcoming environment. The office staff were very helpful in getting my appointment scheduled and they verified my insurance in advance so there were no surprises about the coverage or billing. The entire experience was wonderful. I highly recommend Dr. Boyce and her team.