My teeth are not as straight as I would like. The front desk was friendly however when it was time…read moreto give my teeth an even look, The team joked that it looked like I had been chewing on bottle caps. While everyone laughed, I was taken aback.

This is a wonderful practice. I have a complicated case and was able to consult with both Drs with…read morea full workup with possible options. They were detailed with the pros and cons of each and managing expectations. The experience didn't feel rushed or like they just wanted to take my money. I would highly recommend this practice to anyone needing an orthodontist.

The front office staff needs training. No other way to put it. I called to reschedule an…read moreappointment and the person who answered the phone 1. MUMBLED the name of the office and then 2. Proceeded to put me on hold to 3. Finish typing out her work on the computer. I know because she didn't actually put me on hold, just threw the phone down and I heard all the typing. Then after 6+ minutes, she picked up the phone and hung it up... So I call back and had to give her all the information I just told her minutes before. " I am calling to reschedule my appt" her: "What is your name?" I give her my name... and then she says " ok, you're all set." Ma'am. We didn't reschedule anything yet. Pay attention to the customer calling on the phone and put your work to the side for a second. This happened every time I called, so then they gave the option of texting the office. Great! But they don't answer the text for days. You have to send multiple texts. Their ortho work is good but that front office staff needs customer service training. It's really bad.

I went for a consultation and still have of yet to receive a price list for treatment. Seems as if…read morethe front office works on their own time, not to mention one could be seen strolling on IG. It was my first time there and mored than likely I'll be taking my business elsewhere. Dr. Harmon was amazing but should seek staff that actually wants to work. When I go to my regular dentist they run my insurance while I was there and had a price list of my services by the end of my appointment. It took over a month just to get the consultation.

Kumra has been an amazing partner in our son's oral health and development. We got a late start…read morebecause we were overseas in his early teens, but everyone at Kumra has worked patiently and compassionately with our son to improve his bite and his smile. He has not closely followed the protocol for Invisalign, but Dr. Mina has been an absolute gem: giving gentle encouragement or matter-of-fact redirection as needed. Everyone from the receptionists to the assistants are friendly, polite and professional. You can't go wrong with Kumra Orthodontics. (Alas, our son prefers that I not post a pic of him and his pretty smile)

Kumra is THE BEST. I was actually sad to finish my check-ups because I will miss the team! From the…read morehelpful, sweet ladies at the front desk to the office management staff (thanks for the delightful coffees!!), knowledgeable orthodontic/clinical assistants and, of course, Dr. Mina and Dr. Bob, they're all amazing! I received excellent and reasonably priced treatment for realigning my upper and lower teeth to not hit (and prevent damage!) - and it was always such a nice experience. Good people who really care and really know their stuff. Whether you wind up primarily seeing the fabulous Dr. Mina or Dr. Bob (what a card!), you can't go wrong. Also loved that they can make their own "Invisilign," which is a more approachable option and works all the same. Also, the parking garage at 1160 19th St. NW is super close, very reasonable on Spot Hero, and likewise, super nice folks!! Cannot recommend Kumra enough! (DC-location patient).

I had a consultation there about and my experience was wonderful. The greeted me with smiles even…read morebehind the mask and great customer service. They also weren't trying to just sell me on anything. Actually, I was told that I was in good shape and didn't really need there services at this time. I appreciated their honesty. The establishment in Bowie was clean, and did a great job of making me feel safe during this covid season.

I've been coming here for almost 2 years as an invisalign patient . I received my referral from a…read morecoworker & friend. There are 4 offices (Greenbelt, Annapolis, Bowie and Gambrills) but Greenbelt has been my office of choice. I started with Dr. Languth (no longer there due to the spouse having a job transfer) and have been seen by several of the Orthodontists and Dental Assistants in the practice. -- everyone is very professional and nice. From the start, they explained the process and what I could expect, and that the price included refinement and retainer. It was supposed to be about 16-17 month procedure, however, no one predicted the problems that my stubborn #22 would cause by refusing to budge from its position. Although, things haven't gone exactly as I had hoped, I am pleased with the results to date.

Welp! My braces have come off and I really don't see a difference…read more.. I'll post some before and after pics.

My experience with Dr. Scott has been nothing short of phenomenal!! I am so pleased with how he…read moretakes his time to really get to the root of your issues, and addresses them with the highest level of skill and professionalism. My Invisalign journey has been a breeze because of his expertise and guidance. Thank you Dr. Scott and the entire Central Avenue staff for your care and commitment to excellence!! I will be referring my loved ones for sure. Update-- I completed my Invisalign treatment and couldn't be happier!! Thank you so much, Dr. Scott. My confidence has been boosted!!

#ThankyouThursday…read more Blk Owned/ Woman Owned Business I want to give a shout-out and also a big Thank you to Dr.Kirkland-Miller. I reached out due to a referral and having a urgent issue. My daughter original ortho (in NY). She was extremely accommodating and patient. If I could give this practice 10 stars I would. The service here is incredible! I highly recommend this practice.

Best customer service experience of my life. The office was cozy. Staff was TOP TIER. My only…read morecomplaint is the parking situation but that's no slight against the business.

Go here ONLY if you want to get ridiculous bills full of billing errors. The staff cannot count and…read moreare trying to bill me for someone else's bills from 10 years ago. They had my negative review on another platform removed and if they dont fix these errors I will launch a website to ensure the details stay up. I paid my ortho bill IN FULL to prior to braces coming off yet 2 years later they start lying and sending me a bill. My mom's insurance covers her cleanings and now they are sending her incorrect bills saying she owes for cleanings. You need to replace your front office staff so your businss can soar because these billing errors are ridiculous!!!! And while the office staff is the issue, the practice is the one I will be reporting to the Maryland State Board od Dental Examiners. Fix the errors. I don't want anything for free but I refuse to pay you a dime of what I don't owe. Warning to all patients.... Go elsewhere!!! They will lie on your bill won't care to correct it. Do not pay anything to them that you do not owe.

Just walked of the office. Receptionists pleasant. Appointment at 9am. Arrived 8:45z. Several…read morepatients called back but there I sat. I was told it takes new patients a long time to be seen. Okay I sat for an hour in the waiting area then after hour called back to some room to wait longer. Finally "office manager" asked if I was okay. WHAT!? I left. Unbelievable.

Awesome experience and team! The professionals here know their business, and business is good…read more Would recommend this to anyone who needs ortho support!

Love the professionalism, communication, and enthusiasm of the staff. They are organized and they…read moreknow their business. I've experienced inclusion and calmness in the office. Very clean. Definitely kid friendly but also Adult friendly. Timely as well. I love how their system works. Nice flow for procedures. Love the office set up. All they need now is an oral surgeon lol. They have everything

Updating my review again. Still the best office in the DMV. They have 5 stars for a reason because…read morethe Dentist and his staff (Melissa and Anna) truly cares. Extremely honest and will not add on non required services. I've been going here since they open and if I move to another state, I will continue to comeback here.

While staying in the area, I wasn't able to get to my regular orthodontist, when a wire…read moreunexpectedly popped out. The wire wss sticking out of my mouth creating a painful situation with every bite. Fortunately, my girlfriend knew of Dr Tran who arranged to see me quickly and performed a permanent repair painlessly and in minutes. I really appreciate this sudden service, Dr Tran thank you!!