Today was my second instance of needing an Urgent Care and choosing this one. It was a quick…read morecheck-in and I was soon back in a room. The staff was polite and professional. The NP gave me the choice of what tests I wanted to have done after completing my initial request, which came back negative. The time was much faster than my experience at inpatient emergency rooms. I will use this urgent care again if needed. It served its purpose.

People were very friendly, and very helpful. It was a little slow I was there for about an hour and…read morea half getting 4 stitches in an exam room. The guy who did them was very sweet and friendly and I throw up and passed out and he was nothing but supportive. He made sure I was comfortable and finished them quickly.

They seem preoccupied with the financials. The staff that…read moregreats you was not friendly or welcoming. When you don't feel well a smile would go a long way. They treat you like a number and ask for the money up front as if one couldn't afford the co pay. The nurse practitioner was friendly.

Seen my daughter. extremely dismissive towards her symptoms. Then they seen test results that…read moreconfirmed what I was telling them. They were rude and not caring or compassionate to a sick kid. Then I realized that they sent rx to a pharmacy that was closed and called to have them send it to another pharmacy and again on the phone very rude and condescending. Just do a emergency room next time. I am sure they will appreciate not dealing with the inconvenience of patients.

The best thing you can do for yourself and family is to leave promedica altogether. From billing…read morepractices to providers that don't care about their patients and rude staff you will be treated so much better elsewhere! Would give zero stars if I could.

Needed stitches and went to the urgent care they said they were open 7 days a week and 8-6 every…read moreday and they were closed when I needed to go, and the front doors were locked and no one would answer the phone.

I just went to this urgent care arrived at 5:40 pm. Was told I could stay but probably wouldn't be…read moreseen before they closed without even asking why I was there. Seriously? There was no one in the waiting room.Pretty sure you cannot legally turn a patient away if they are there before you close. I didn't stay and I won't be back.

Not friendly and judgemental upon assessment. It takes days to get a refill. The CNP refused to…read morerefill my prescription because i need to be seen in the office and told me she doesn't have an appointment for 2-3 months! Having a primary care should mean being able to receive care so you do not have to go to the emergency room or urgent care for your basic medical needs. No one answers the phone and a MA answers your questions on Mychart. Having a CNP costs less in a copay, but I would rather pay more for better care.

I will never return here. I have serious questions when a NP recommends me to go to her Holistic…read moreperson. I was there for medical advice, not to be referred to a person who does not even have a medical degree.

The facility is new and very clean. They have a few registration people placed near the front n…read moreeach floor so you can check in. The staff is in the middle of trying a new check in process but it's new and I think it still needs work. I've only seen fetal medicine and endocrinologist at this Perrysburg location. I've worked in the medical field 20 years but I do think they need to do more work with streamlining their overall process. Communication with each other and the patient needs a lot of work. When you are going to multiple doctors and offices communication with each other is important especially since being a 1st time mom can be an overwhelming experience. I've had staff and doctors call me and have no idea what's going on with my care cause someone forgot to update their notes. Thank goodness I'm a great advocate for my care and very outspoken. Not awful care or anything but definitely needs work. Lab department was fast and easy to navigate. But I do think they need to lower their voices when talking about patient care, the ladies who check us in. Be a little more sensitive to the patient sitting right in front of you. Parking is easy, nice area if you wanted to grab some lunch or shop.

Dr. Clark and his team are amazing. For 3 months I was crippled with a ruptured disk. I was able to…read moresee him and get surgery with in just a 2 week window, compared to a dozen others who to get in to see was over a month wait. I was walking the night of my surgery and able to begin getting my life back to normal. I know its a common surgery but after the pain I was in, its nothing short of a mircle.

From the owner: Leo Clark, MD, FACS, JD, has 40+ years of experience in the diagnosis and treatment of surgical…read morediseases of the nervous system. He received his medical degree from The George Washington University School of Medicine, Washington, District of Columbia and Completed his residency in Neurosurgery at Yale University School of Medicine, New Haven, Connecticut. Edmund Lawrence, Jr., MD, FICS, has 38+ years of experience in the diagnosis of treatment of surgical diseases of the nervous system. He received his medical degree from Vanderbilt University College of Medicine, Nashville, TN and completed his residency in neurosurgery at Northwestern University School of Medicine, Chicago, IL. Dr. Lawrence also completed an adult neurosurgery residency, with 6 months as Spinal Trauma Fellow for the State of Illinois, at Wesley Memorial Hospital and Passavant Hospital, Chicago, IL. In addition, Dr. Lawrence completed a pediatric neurosurgery residency at Children's Memorial hospital, Chicago, IL.