THEY TRIED TO RENT AN UNAVAILABLE RENTAL . I did not want…read moreto post this but we are outrageous because the way Delta handle their problem. Our agent is Michelle McGraw. She was mostly out of reach whenever we called her-there are two reasons a person is often out of reach: one is they are too good and has a lot of responsibility; OR they do not know how to handle their problem and is always busy to fix their mess. I believe Michelle is the second type. She advertised the add long time-almost a month before the place became available. We are well-planing people and we do stick with plan. I called her to see if we could come and check it out, she said we had to submit the application along with the fee for credit check before any further discussion. The next day we paid $60 along with the application. Few days later, she left a voice message saying that our credit check got approved and she wanted us to come and put deposit right a way. She also pressured us that she received many calling and there were a lot interest for that property. What?!??? We had not yet checked out the place and she wanted to take our money. Unfortunately, my wife wanted to finished the business quickly since she did not want to lose the place which we already paid for non-refund credit check. We agree to put in the deposit on July 10 but asked if she could schedule for seeing ASAP. After putting the deposit, Michelle NEVER called us for about 3 weeks. We patiently waited but our current place's agent asked us if we could move out a few days earlier so we contacted Michelle, like every single time, came to her voice mail which seemed like she never listens to it. I made several attempt to call her again even to meet with her assistant but often takes few days for them to respond. They eventually let me know that they could not let me move in earlier. Then the shock came, after paying for the deposit and waited almost a month we were supposed to move in on August 8th , on August 4th she called us and said that the place was not available, and that was bad news for me, and that do we want our deposit back. No apology. Wtf!?!? Just three days before we were supposed to move and after we packed all our stuff, made pre-inspection for the current place. My wife and kid's school will start in two weeks ... I was speechless when my wife told me about it. Now we are struggling to find a new place and face eviction from current rental property since they need us to move out as we had planed. I have not yet known if we can take any legal action again them, i am still searching if there is any chance. If any of you guys know how to deal with this kind of problems. Help me with advices, I believe they should be more responsible for this mess.

There appeared to be a high level of confidence that didn't align with the applicable laws and…read moreprocedures. It may be worth taking the time to review the relevant requirements before making demands or escalating interactions in a way that comes across as harassment.

Poor customer service, poor communication. Don't recommend using them as your property management…read more. They also misallocated funds and having difficulty getting my money back.

I've used California Investors for 10 years and have found them to be reliable. If something goes…read morewrong and the tenant lets Cal Investors know, they inform me and let me decide whether I will fix the issue myself or use one of their contractors. If something doesn't get Fixed, the issue is likely with the landlord and as a responsible landlord, I want happy tenants and a property that is we'll maintained.

Owens Property Management is amazing! My family and I needed a spacious home within a two-week time…read moreframe during the peak of Christmas season and Adam delivered with a move in date 9 days later. My journey started on Zillow, when I saw a gem which peaked my interest. I immediately sent a message and soon received a text message inviting me to an open house viewing. From the first introduction, I was impressed with Adams' management style as well as impressed with the house itself. After a brief conversation, Adam advised me if I was interested in the property to please apply ASAP (no pressure) as the property owner, his staff and OPM would all be going out of town for the holidays and since I was in a time crunch he would do his best to review my qualifications and present my application to the property owner. To my surprise, within two days, I received the message Congrats you are approved! WOW, what a blessing early Christmas and Birthday present. My family and I were OVERJOYED!! Adam is phenomenal at his job. He is dedicated to business, the property owner as well as me, their new tenant. While on vacation, cooking holiday dinner and nursing his precious sick daughter, he kept the lines of communication open. Often, I shared with him that we could resume business when he returned into town yet Adam stepped away from family duties to provide me with updates. As a new tenant I appreciated his commitment and felt welcomed into the family. Every step of the way, all of my questions were met with straightforward answers and the paperwork was explained flawlessly. It really made the entire process pain-free and very reassuring. With any move, one might run into a few minor hiccups, and of course, Adam has taken care of any issue in a nice, polite and timely manner. I have been happy here with the overall management of this property, and I do not plan on a change any time soon. Thank you again Adam. I really had a great experience with you. I couldn't recommend them more! Cheers to you and APM all 2026!

My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

Great experience working with this property management company, Marshal and the team are incredibly…read moreprofessional, highly responsive, and well organized. They are deeply knowledgeable about the market and consistently act as true strategic partners, providing thoughtful guidance and real value beyond day to day property management. Communication is always clear and timely, and they make the entire process feel easy and stress free. I highly recommend them to anyone looking for a reliable, knowledgeable, and value driven property management partner.

We did a application for a home at RNB rentals was told we were 2nd in line for the home and would…read morehave a answer by the end of the week if the applicants before us got the home or not after waiting all week on Friday March 13th we were told the house has been rented out and is off market we were asked if there were any other homes we were interested in we told them no unfortunately there's nothing else on their website we were interested in and asked for a refund on our applications no problems there they did agree to give us back our $200 dollars now fast forward to Monday March 16th only 3 days after after we were told the house has Been rented Out we see the home back on the market we hurry apply again for the home and reach out to RNB asking if we can possibly get our spot back as next in line for the home we were told had been rented out we called left a message they didn't answer they listened to our voicemail and emailed us back saying sorry no they go by 1st come 1st serve basis which i totally understand but in a case like this you would think since we were next in line for this home they would have called us and said hey the applicants before you didn't end up working out and will be putting the house back on the market but nope no phone call no email we just happened to see it back on the market now we went from next in line to 3rd in line I feel like this is super unfair because we only took our application off of the home because RNB told us it was RENTED and off Market hopefully they make it right

Bless McCrary and the staff at Advent Properties were very responsive and easy to work with…read more Having had managed my own properties years ago, it is such a relief to have all the details and issues handled by such a competent group of professionals. I would highly recommend Bless and Advent Properties.

Never called me back after I submitted an online request. Maybe too busy or just not interested?…read moreBut I would have liked to know...

I've had a great experience with Keyrenters managing my rental property on Stanley Avenue. I…read moreespecially want to highlight Lizette, who has been incredibly helpful throughout the process. She's responsive, professional, and truly went the extra mile to get my house rented quickly. It's clear that she cares about both the property owner and the tenants, which gave me peace of mind. I highly recommend Keyrenters--and Lizette in particular--to anyone looking for a reliable and efficient property management company. Yvonne.

the worst company I have experienced so far! GO WITH ANYONE ELSE. Communication is almost non…read moreexistent until you complain about random maintenance showing up unexpectedly in your backyard with no prior notice. Unexpected work for months that was never discussed prior to moving in and then blamed the landlord and workers for not even letting us know the work had been finished over a month prior yet we were not allowed to use our premises (confirmed myself with the construction company who said Keyrenters was aware) Upon moving out, they also will keep money for repairs and promise to give receipts (CA law) and then they ghost and block you right after you move. Myself and other tenants have moved strictly because of this company and how awful they are with privacy, communication and unlawfully keeping your money without any proof or receipts (AB2801). Notice how their good reviews only come from landlords because they do not give a shit about tenants AT ALL.

From the moment I applied to rent a property with RNB, I spoke with Karina and Kevin and they have…read morebeen so professional, kind and offer excellent customer service as I navigated the application process. Each time I called to ask a question I had the opportunity to speak to a real person to get clarification immediately which is priceless in today's world! Keep up the good job

To address Daniel's response, I did attempt to discuss my concerns directly with Daniel and was not…read moreable to do so. At this point, I don't believe further discussion would be productive. We had a very disappointing experience with this property management company as property owners. I'll spare you the details, but based on our experience, I would strongly caution other property owners to ask detailed questions about tenant screening, move-out procedures, documentation, damage recovery, owner rights, and communication expectations before moving forward with this company.

Sonya was a great landlord! She was responsive to all our requests for repair, and made herself…read morevery available and approachable. Repairs were often for the better (more efficient, new, etc.). We recommend her to friends looking to rent in the Sacramento area!

I lived at the D street location for almost a year. It was lovely! You can easily tell that Sonya,…read morethe owner, sincerely cares about her property and tenants. She is incredibly responsive, fair and helpful should you need anything. The property itself is a hidden gem - tucked away beneath the trees in East Sac with a genuinely kind property manager and friendly neighbors. Truly a little community! I loved it here!

Mercedes was very rude and unprofessional. Asking simple questions leads to her hanging up the…read morephone in your face.

Easiest 5 stars ever. Scott and his team were a dream company to rent from. Wish we found them…read moresooner; in fact, we'd still be renting from them if we hadn't purchased our forever home. I've lived in a lot of different apartments/rental homes and Sac City Rentals was my best experience. Here are some examples: we noticed a few ants and reached out to Scott. The next day, a professional pest control company came over..never saw another ant after that. Also, there was a door that's didn't fully close properly. Scott's team was on it right away. We never had to negotiate with them or reach out multiple times to get anything fixed. Lastly, as a renter I appreciated receiving my deposit back (minus cleaning fees, which were very fair). After a previous (and horrible) experience with another property manager, this was so refreshing.

After all of this had happened. I felt like it was some kind of unconditioned with sibling such as…read moremetaphorical kind of way. After a while, I started to see Dan, he showed up and showed him around. He explained how it work between with any Property Management and the owner while requesting for any work repair. There was one lady whom suppose to work with me named Stephanie (long story, but let me make it short simplifying thing), she mentioned she talking with owner for the past approximately 4-5 months , therefore no result. That how I was about to get Dan which I finally meet him. He fired that lady, Stephanie, then got another person. That all good. I rather reach out to Dan for any quicker responses. He is the main person. So, things happened, got things settle, and made a good deal for me for one month. It wasn't a bad deal and got most of the thing fix like ceiling fan in living room, replacement 2 fans/light upstairs, fix heather, eh, it was all taken care off. Alright then, that my simply journey story. I end up staying another year but more likely stay here 3 more year for the kids school. All that thing being happening, henceforth one I recommend go through it, however always get Dan or each out to him. Someone might help, but he is the one you actually need to take things care of. Heh, more attention for him. That a good thing. Happy holiday and upcoming new year. Be safe ya'll! Thank you Ferguson Property Management to make things easier. Glad to work with you. But the owner is something else and that doesn't want to respond. Now you know the difference. Best Regards, Sumeet

Dan and his team are amazing! They took all the pressure off dealing with our rental property…read more Everyone on the team is great!