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    Riverside Repair Co

    5.0 (1 review)

    Services - Riverside Repair Co

    Appliance repair

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    6 years ago

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    Advantage Appliance - Advantage Appliance Store!

    Advantage Appliance

    (42 reviews)

    $$

    My grandmother's washing machine broke down not long ago. She's a widow in her mid 80's and things…read morelike this can be really stressful for her to manage. She went to a few big box stores and told me she felt like they were forcing products on her and revealed "additional" cost late in the conversation - This made her uncomfortable. I even went to a few stores with her and she had a hard time feeling comfortable with such a big purchase. After the big box stores she went to Advantage. She felt comfortable. She told me she felt like the staff was more transparent, upfront, but also spoke about the products in a way that she understood. They delivered the washing machine a few days later. During the delivery one of the crew saw that she had an old metal bench and picnic table piled up in the backyard, clearly no longer serviceable. He asked her what she was doing with them. She explained that she had been looking for a way to dispose of them for a while but they were too large for the weekly garbage pick-up. He then kindly took care of it for her (I assume he scrapped it) making her life a lot easier by helping her strike a to-do item off her list. I really appreciate the kind and professional service they gave my grandmother. It's impossible for me to be around helping her all the time so it's nice to know there are good and honest businesses out there giving her quality service.

    Purchased a top loading Amana washer.After a year it would not stop draining. Called Advantage and…read morethey sent out a "Tech" who informed us the "Board" was recalled by Amana and would be replaced. However, we got a quote that the repair would be close to the cost we paid for the machine. When asked why the quote was so high since the "Board" was free. Given an answer about the cost of a new lid lock broken by us to get the clothes out when the machine was in drain mode. I said forget it and bought a new machine from LAMBCO in Attleboro. If AA knew the "Board" was bad they should have called us and come out to replace it. Would never use them ever again.

    Riverside Repair Co - homeappliancerepair - Updated June 2026

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